From the start an invoice was sent to me. That had to be paid no later than the day before Airport service. Booking took all of 5 minutes. Invoice had date and time of transport on it. Day before driver details were sent out. Driver sent text when they were on there way and also when they arriving.. SUV was maybe a year old. Very nice ride, drivers surprised me. Very well rounded and educated. Diverse in many subjects. Ride was about 1hr and 10 minutes. (Rush hour traffic). Talk radio was playing. Figi water and wifi. I didn't connect to wifi because the password was like 26 characters. Pickup from the airport. Flight was delayed. I was still picked up. Driver sent a text telling me what door, car type, and how to identify the car. Line was long I waited a bit longer than I wanted to, but that was no fault of the driver. Ride home was smooth, Voss water was offered, no wifi offered, football game was playing on XM radio. Good conversation about sports and some other stuff. Luggage was taken up to the door. I was able to send gratuity through Venmo. Driver was well groomed, perfume was nice not overwhelming. Business casual dressed in all black. Previous driver was business casual as well in white and black. read more

Great experience all around. Online as well as phone help was always available and they were very efficient and pleasant. Driver was a few minutes early and called as promised. Helped with luggage and drove very proficiently and was friendly and polite. Just could not get much better. I will always use them in the future. read more

I live alone so it's a quite stressful for me to constantly wait for taxis at the airport, to go home. A friend recommended FB Sky Harbor to me so I tried. And now I've been booking a car from them almost every two weeks, as traveling very often is part of my job. So satisfied with their services. I totally recommend. read more

They were hired the day before yesterday and offered amazing customer service. As soon as we got at the airport, the shuttle was already waiting for us, and they were the ones who took our stuff from the baggage claim to our car. Their car was spotless, and we were safely driven to our accommodation. Thank you a lot! read more

We booked a hotel transfer from this company last week and I would like to say thanks to you for the excellent, prompt and friendly service provided. The driver was very punctual and polite and everything was really stress-free. And furthermore the car was really elegant and comfortable! Thank you! read more

Amazing Service! Our driver took us to west gate for the football game. Even with a ton of traffic she was able to get us in and out very quickly and even knew the back routes! The vehicle was impeccable and was a brand new suburban.. it felt like we were traveling first class! Thank you again!! read more

Hired them yesterday and they provided excellent customer service. The shuttle was already at the airport as soon as we arrived, and they were the ones who carried our luggage from the baggage claim to the car. Their car was clean and we were transported to our hotel safely. Thank you so much! read more

Already booked from them twice and I'm really impressed at how well maintained and clean their cars are. The recent one I booked was a six seater for a family trip and it was so spacious. Driver is a very responsible one too, really careful all throughout the ride. Worth a five star rating. read more

Booked a six seater from them to fetch my grandparents from Sky harbor and I'm very pleased with how smooth the transaction is with them. From the scheduling to the ride to the airport back to our house went without a problem, and the car is really clean and comfortable. Thank you so much. read more

I've used them to get to Sky Harbor and when I needed a transport home from the airport after a work trip. Both journeys went well, and the drivers were quite courteous and accommodating with my stuff, which I had a lot of. I'll be recommending them to everyone of my friends and family! read more

The last time I took a shuttle it was several people in a van. This was a new suburban. My wife and I were the only people in the car. We had a lot of luggage. That SUV held everything. Service was 20 minutes early. Driver didn't speak much. Ride was comfortable and personal. read more

I've utilized their service on several occasions, both for personal and family travel. Their automobiles are immaculately kept. The drivers that were assigned to us were also extremely kind, prompt, and accommodating with our luggage. They come highly recommended from me. read more

Knew a terrible jetlag is incoming so I asked my mom to book me a car transpo once I landed. The driver was on time and helped me with my luggages. The drive was so smooth and quick, considering it was raining too at the time. Arrived safely at home. I highly recommend. read more

The first time using this company. They were punctual, friendly, helpful, professional, and very reasonable in their costs. The cars were clean, in and out, and very comfortable. I will use them again in the future and recommend them to others, without doubt. read more

Frances and FB transportation are wonderful. They provided seamless transportation for our family of 3 with luggage for all, to and from sky harbor. She even had a stepstool for my 83 year old to get into the suburban! Punctual, pleasant, and seamless. read more

Professional, punctual, helpful, intelligent drivers, on all three journeys. Excellent options online to select car seat for baby also. Website is easy and provides great choice and clear information. Will use again and again for family, thank you! read more

The driver was waiting to meet us at the airport, and the car was just as described. Professional efficient service. Same on the return leg, picked up on time at our hotel, all was easy and stress free. Highly recommended based on our experience! read more

Never learned how to drive but I'm so thankful I have FB Sky harbor transpo a call away every time I have business trips. I've been a regular client and I never had any complaints, both of the cars or their drivers. Excellent service! read more

I found their service to be completely professional. The drivers were courteous and prompt in both directions from airport to hotel. I would use them again and would recommend them to my friends and family. Very easy to book. read more