I put in a mobile order. It was right there on the counter. There were some super indecisive customers there who were still looking on the menu. All it would take was for them to check my name and give me my order and both the employee there and the manager refused to take 5 seconds to check the name while the customers decided. Instead they both refused and made me wait while they took forever to decide and kept changing their minds. When I called to speak to the manager, I found out he was one of the people who refused to take 5 seconds to check the name and he hung up on me. If you want to be treated with respect and you're a person of color, don't go here read more

The food here gets maybe 1 1/2 stars. I really go cause my kids have a fine appreciation of overcooked pasta and bland sauce. Ok, seriously, that's not why either. I go because (yep, another mom tip) on Tuesday nights, kids meals are 99cents w/purchase of an adult dish of course. Yo, if you need to feed the whole crew, go on Tuesday. They also will generally have a craft table. That can almost guarantee you about 20 minutes of time to speak uninterrupted to your S.O. if you should be so inclined. If you're not so inclined, then by all means...don't go here! read more

Well, I have to add a star-just because my experience today was good. Went to lunch with a little one. This was the first "Itallian"food place i had ever been to that had line to order, just like fast food. (i know, call me a hick, I am from montana and I am use to having my fItallian food bought to my table). That aside the lunch specials were nice($3.99) and the food tasty. I had a plate of spaghetti, a slice of pizza and a bread stick with ice tea. By miscalulation the lady gave me an extra (free) plate of noodles with alfredo sauce. Very good. I liked the flatter noodles. the sauce was tasty on both. and you can order the lunch specials all day. kids eat for 99 cents on tues with every adult order. I have to say we were pleased and we will go back. So, I am a fan of Fazolio's read more

Very good would eat more best San in tow lobw the steak and cheeeeeeeeeeeeesssssssssssseeeeee I love pizza hut

I wanted to like this place, truly! The staff are friendly and it is clean, hence the two stars. I'm from Southern California and I miss the food there more than anything. I've come to the conclusion that people in Colorado have no taste buds. That's why there are so many Noodles and Co everywhere (barf). The bread sticks are soooo salty you can't enjoy them. The food is swimming in a mass amount of sauce and said sauce is...again...so salty. Why such a heavy hand with all the salt!? Very generic but I wasn't too upset because it's pretty cheap. Probably definitely won't be back. read more

Great food with fresh salad and broccoli. We were so excited to eat here since there are none where we live. The restaurant was very clean and servers were very kind! read more

Below average. Fazoli's raised their prices but this place still sucks. When they are slow at night they still dnt have dishes done and they serve baked spaghetti in the foil pan when dining inside. "Durr". The place just sucks. read more

This restaurant has good food and bad food. It takes them a while to make your order (which I'm ok with because that means they don't have meals ready sitting under a red light). The Good Food: Turkey Basil Submarino: Yum. Great flavor and my staple when I come here. Baked Spaghetti and Meatballs: I'm surprised at how good their meatballs are. They have a wonderful flavor. Breadsticks: Ohhh yummy. I think they're the best breadsticks I've ever had. If you order a meal without breadsticks I'd recommend ordering a side of breadsticks. And then a 12 pack to take home. The Bad Food: Fettucine Alfredo: The sauce was just a watered down cheese sauce. (At least, I assume it was cheese.) No amount of salt and pepper could save that dish. Pizza: Like tomato sauce on cardboard. They have a lot more options but I have yet to try them. I love the atmosphere and usually the customer service is pretty good. Decent prices and decent food makes for a good, simple night out. read more

Not so customer-service oriented. Rather than build a positive relationship with a customer, a voucher for a free $7 spaghetti with marinara was rejected with no replacement. Seems silly to reject a coupon because it is "old". I told the young manager I won't include his name here, and I won't be calling the generic store phone number to speak with "Juan Ramirez", where I can't provide documentation, where the responder is hidden behind a phone. My advice is to skip this joint and go to Olive Garden or Noodles and Company. read more

Italian fast food?!?!?! I was pleasantly surprised at how good and fresh it was! I had a fettuccine Alfredo with broccoli and of course my included salad and unlimited bread sticks. Great value, great food, great service, there really wasn't anything they could have improved! decent amount of options for vegetarians too! read more

You know when you think fast food Italian its hard to figure out what type of grading scale to put it on, should I use the bell curve system or Just a straight up 1-100% range. Well I still have not figured it out but thinking back to my childhood and eating at the one in Arvada all the time I remember the portions to be a bit bigger (and just not the I'm a little kid this huge thing) there was not much there at all. I also recall the service in the eating area to be more frequent and much happier. There was one girl who was very happy to be working but the rest of the staff looked to be on ambien. The food was decent, more then I expected but one dish the baked Ziti was a bit bland, and i use to order that a lot. i also had to ask twice for my salad. What turned this from a 3 star orange review to a 4 star "burnt orange" review was the bread sticks! Way better then the olive garden, at least on this visit! Kinda sad they don't proactively walk around with a basket any more or at least they didn't on this visit.... read more

For an Italian fast food place, it's pretty good. The service was fast and it was lunch time. I had the ravioli with meat sauce. I had the combo so decided to try their pizza and it came with a fountain drink. Loved the crunch on the base of the pizza. The meaty sauce really stuffed me up on the pasta. There was plenty of breadsticks to make me walk slow after my meal! The service was great as they followed up to make sure we enjoyed our meal. The price was just right for the amount of food I got. Definitely a good stop if you want some quick Italian food. read more

Okay I ordered the spaghetti and it was more noodle then sauce and only had one meatball on it, and wasn't tasty at all. Customer service was well. Breadsticks is though are freaking phenomenal! read more

Love Fazoli's. It's usually really good. Their chicken parmesan is excellent When compared to Olive Garden, Fazoli's chicken is almost as good, but everything else is as good if not better than OG. Most notably, Fazoli's bread sticks are a billion times better than OG's. A couple of times I've gotten overcooked pasta, but it's rare. I love that when I order chicken parm, it's always made on the spot. It's worth the extra wait for it (usually about 5-7 minutes) read more

The service at this Fazoli's was superb! They were super attentive and helpful! I love their breadsticks and that they're unlimited when you eat in! Their food is okay for Italian. But the prices are definitely affordable. read more

Love this place! Was super sad that they closed down in vegas so when I moved here and noticed this not to far from the house, I was excited and so were the kids. First they have a lunch special everyday that is 5 dollars, you get two picks off the list and a drink.. nice and cheap with five of us and delicious. I always get spaghetti with meat sauce and ravioli. Second the bread sticks are great!! If you eat inside they have unlimited bread sticks and boy do the kids eat a ton. Great food, great price... worth it. read more

Wow I waited 30 minutes for a baked lasagna I thought I was at Olive Garden. Typical of white businesses Me being the only Mexican here they screw up my order unbelievable read more

I had such an excellent experience here! Generally, I don't rave about fast food establishments, but this place went above and beyond. I wanted the items on the spicy trio, but I'm not a fan of spicy food, so I was casually mentioning that fact to my husband. The order-taker overheard me and offered to make it less spicy for me. I was surprised, as I wouldn't expect that sort of menu alteration at a fast food place. Additionally, while we were eating, there was a worker coming by offering us freshly baked breadsticks continuously. We were also very impressed with how spotless the whole place was. The food turned out to be delicious, especially for the price paid. read more

Went 12/2/16 for dinner with the parents. My dad is hard of hearing so he leaned in during his order and said, "I'm sorry what was that?" AMELIA was working the front and instead of being polite she chose the opposite. She's lucky I didn't totally go off on her. So she walks back to the menu above her head and mimics Vanna White minus a smile. She literally physically said NOTHING but used her hand to underline something on the menu. Then she rolled her eyes, sighed and slumped her body. Oh it's not over... my mom's turn to order... mom gets up there, says her order and then gives Amelia a coupon for a kids meal. Which she proceeds to read and FLICK BACK AT MY MOM. Doesn't give her the discount, doesn't say a thing! My parents walk away and I walk up and AMELIA walks away and says to some nice kid, "I'm done! I can't do it anymore!" Kid walks up and with a smile greets me. I reply, "wow! It's nice to see a smile. And you're friendly too. She wasn't pleasant at all!" He replied, "sorry, she's new. It's ok." I said, " well no, it's not ok but thank you for being so nice." This nice kid had to help me again as we got our receipt with our meals and realized Amelia never took off the coupon item. Later AMELIA was put on cleaning duty. She half assed wiped off tables and slammed the spray bottle down as if she hadn't realized we were all aware of her tantrum already. Not impressed. If Amelia was new perhaps AMELIA should have a better attitude with her customers. If anyone is going to be a snotty little bitch to my parents... it's going to be me! And my mother would smack my face... AMELIA needs a little reality check! ''Tis the season! read more

The worst dinner ever. Don't know if we'll go back anytime soon.. it was very dirty they had no clue what they were doin. Mgr had a attitude.. read more

This place is a great deal! The price is low and the breadsticks are plentiful! They also give you ranch or Alfredo sauce upon request that really adds to the tasty meal! The pizza and breadsticks were delicious and the service was also very prompt. Left very full and satisfied! Will definitely be back! read more

Love love love this place! Drove around on a Saturday night looking for somewhere to eat and everywhere else was an hour wait... here, I took my order, sat down and within 3 minutes the food was out, hot and ready. So pleased! It was delicious and will definitely be back!! read more

I love this restaurant with great food. The only bad thing is they do not have one in Longmont where I live.

I love this place!! Miss it in Arizona and wish they would come back! Good memories and great food with awesome customer service! Yum!

The pasta was good, but I came for the breadsticks and they were not nearly buttery and garlicky enough. If I wanted boring breadsticks I would have went to Olive Garden. Did Fazoli's decide that their breadsticks were too unhealthy? I think I can make my own health decisions. Edit: The second batch was much more buttery and garlicky. read more

You can't come to this place wanting to be wowed with Italian. But if you just want Italian and quick this is the place. The food I think is actually better than olive garden. And on Tuesday night is kids night where they only eat for 99 cents. read more

Cheap, quick, and quality of the food is solid. It's quicker than Olive Garden and cheaper but the food is still very good. Very underrated.

I feel like quality is a problem at Fazolis. Yes, it is fast food, but there is still a need to have descent food, a clean restaurant, and good service. Not a single one of these qualities existed today. Also, it was a cold day, and the heater was broken. So disappointing. Sometimes it's just better to steer clear of places like these. Sad day for Fazolis. Should have eaten somewhere else. read more

My son loves it here so we eat here a ton. Awesome bread sticks and salads

I like the food here. But every time I have gone through the drive-thru, the wait has been ridiculous. Tonight there were two cars in line when I pulled up, one at the intercom and one at the window, and it took over ten minutes. That's absurd for a fast food place, the food is not good enough for that. And when I finally got my order, there was no apology for the wait, the staff inside were clearly in no rush, joking around and hugging each other, AND they didn't give me all my breadsticks that I paid for, which is the sole reason I come here. Up until now it has been decent for when I've craved pasta, but I will never come back to this location. 3/6/15 7:45 pm read more

This is probably one of my favorite italian restaurants in colorado. I loved it when they had the all you can eat pasta but sadly they dont offer it anymore. The breadsticks here are simply amazing i just cant stop eating them. The staff was also super friendly and always had a smile which made the whole dining experience even better. The food is always good here and unlimited breadsticks! What can i say, if you love pasta and breadstick then come here you wont be disappointed. Friendly staff + good food + friends and family = an amazing time! read more

Definitely isn't high end Italian food and you can probably get a better value at Olive Garden across the street, but I simply can't resist their bread sticks. There just something nostalgic about them. The drive through can be a little slow, but other than that the food is decent. What else can you expect from a fast casual Italian restaurant? read more

I at at this fazolies and literally this has to be the worst fast food place I've gone to. The whole crew of workers needs to be replaced . Very unprofessional they pretty much threw my food together there was such a weird vibe from the workers. Also this place needs to be remodeled. read more

So disappointed...I used to eat here a lot but the last four or five times my order has been messed up. Last time I ordered pasta with creamy basil sauce and when I left I realized they gave me just plain alfredo sauce instead. I went back and they apologized, told me it was because they were out of the basil sauce, and gave me a complimentary dessert. That was nice of them, but it would have been a lot nicer if they'd told me they were out of it when I'd ordered. I gave it one last try tonight when I ordered the vegetarian lasagna to go. I confirmed during my order that it would have the basil sauce on it and they told me it would. When I got home...no basil sauce! Just alfredo again. And to be honest, I don't even like their alfredo plain so I ended up throwing it in the trash. I'm a little over wasting my money here now, paying for items I didn't even want. Bummer...the food was good when they used to get it right. read more

Another place that's part of a weird phenomenon that makes me believe that restaurants and people around Denver have no idea what they're talking about in regards to Italian food. Portions are small and overpriced for what they give you. The food isn't that great, pretty much on par with what you could get from the frozen food section of safeway, in some cases worse. read more

I just left this location and if I could give negative stars I would. We went used the drive thru and upon arriving we were greeted with disrespectful voice on the other end. We asked for a minute and when we ordered a kids size pasta the lady tried to charge a big size and when we corrected her she got angry. And said well what do you want to drink and we stated we didn't want the meal and she was very rude saying we had to have that it came that way. And I asked for a manager she said I am her name is Jennifer then when we pulled around to the window she was very rude and unprofessional saying I heard you threaten to punch me and she's calling the cops and that was NEVER said!!! When I asked for her bosses name she told me no I could call tomorrow and get that info. Demanded that I pay and to leave and not come back! I told her to cancel my order and we left. I was so horrified by the way we were treated. I will never go back and I will be getting in contact with her boss tomorrow. I wanna know if that's how they train there mangers to treat customers. read more

A couple of weeks ago, my son and I went out for dinner - we walked and it started pouring down rain. We were hesitant to go to this Fazoli's location because the a.c. is always way too cold inside and we were soaked. But, we were craving Pasta and Bread-sticks, so, we went in. We placed our order for 2 complete meals with dessert and sat down. When our order was ready, they left my meal off except for a slice of pizza, but, quickly made it and brought it out to me. I also received 1 [one] Bread-stick, but, my adult son - with a much larger appetite than mine, received none to go with his meal. There was no one walking through the dining room offering bread-sticks the entire time that we were there, which was over an hour!!! Needless to say, we were very disappointed, as that is one of the "main draws" for this restaurant. read more