Today I went to fazolis for a take out order and encountered a wonderful friendly kind customer oriented person at the register. She made the experience extraordinary with her cheerfulness and smile that made you feel special We were there at 1pm and I will truly not forget that great customer service is not forgotten by a few people who make you feel special Kudos to Fazis Mgt fir hiring such an magnificent team member High compliments read more

No more Italian ice and they didn't give us one of our meals. The building smells old when walking in.

The food is good and it's always fast. The staff has consistently been friendly. Good deal for a drink and two courses.

Great dinner with the $6.90 Alfredo and Lasagna roll with two bread sticks. The cheese sticks were delicious it takes a little longer to get your order but everything was good. read more

Just order take out from a local spot or pick-up from Olive Garden. The need for more sauce and artificial, garlic after taste that sticks in your mouth is pretty much the synopsis of any meal you get here. 2 stars are just for the speed and service of their staff in the drive-thru. The best part was the breadsticks and convenience. read more

WOW so pleasant So easy to order with and make the visit extraordinary!! AND so tasty!! Service with a smile and great service! Thank you RIKKI ....GO RIKKI great job!! read more

Been a couple of years since I was here. Wow! It's really gone down hill, I'm sorry to say. I like the food. But the restaurant smelled musty, it was dirty, and the service was slow. read more

Love this place. It's probably one of the only chain restaurants that's worth visiting while traveling. During our road trips, this is definitely one of the places we look for, plus the prices are definitely not hard on the pocketbook. I wish there were more of these in California. read more

Fazoli's - The Italian sub - Italian Near Me - Northglenn, Colorado

Not bad for a chain. My sauce was a bit thin but overall had good flavor. The portions are nice and the restaurant was clean. You place your order like a typical fast food restaurant and they bring your food to you. $37 for two meals is not bad. I would give them another try. read more

Fazoli's - Loaded Chicken Fettuccine Alfredo - Italian Near Me - Northglenn, Colorado

I love fazoli's raviolis,meatballs, sausage, and mushroom dish. The cook and the server(Rikki) always are at their best when I visit every Wednesday.This location is close to home,so I enjoy coming as often as possible.This Fazoli's is a standout for all fast food restaurants. The management is on the right track. read more

My family went to Fazoli's as we pass through Denver. Thomas was very helpful in advising a family meal for our group. Great service as Thomas made sure we had all our needs, remember the condiments we need. read more

Fazoli's - Family meal - Italian Near Me - Northglenn, Colorado

On Wednesday, November 22nd, 2023, I decided to dine at this fast food Italian restaurant. I got a very basic meal combo with a baked spaghetti, side salad, and a cup for Pepsi cola. It was good for you get for $16. I got the house salad with Italian dressing. It was basic, but tasty. The lettuce and grape tomatoes were very fresh and crisp. For the main course, I got a baked spaghetti with meatballs and 2 breadsticks. The pasta dish had marinara sauce, mozzarella cheese, & Parmesan. I thought the meatballs were okay, and they tasted like the frozen ones from a grocery store. The tomato sauce was flavorful, but it wasn't good like Rao's or at gourmet Italian restaurants. The sauce was a bit on the sweeter side. The breadsticks were tasty and had a hint of garlic to them. I do think Fazoli's has better pasta than Noodles & Company though. I do think Fazoli's does Italian food a lot better than how Panda Express does Chinese food. Ordering at the counter was easy, and the food came very fast. So, this is a place where people get their pasta at a quick speed. The dining interior looked very nice, and felt pretty fancy for a fast food restaurant. I'd recommend Fazoli's if someone is on a road trip, and don't want the regular burgers, tacos, and chicken sandwiches. read more

Fazoli's - House Side Salad - Italian Near Me - Northglenn, Colorado

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I came to Fazoli's for dinner and Gianna was working the drive thru she was outstanding and did an amazing job. Thank you so much for having a great employee like her! read more

Last 4 visits. It's taken 15-20 minutes to get my food. Very simple order. Food is good price is good. Something happened to the service. They all look confused. I have to go up and get my food which is just sitting there. Nobody will bring it out to me read more

Amazing food, amazing service, and the girl working behind the counter (April 2nd-around noon) was a delight! Don't sleep on Fazoli's my friends! While other restaurants are lowering quality for profits, they are upping their game. read more

Tiffany was very helpful. This is my second time being here and both times I've been here shes helped me The food is so tasty for fast food it's crazy. My loaded Alfredo and breadsticks got to my table so fast and it was all so hot and fresh! read more

Looking for a quick and easy place to eat, we decided to stop at Fazolis. I am beyond happy to say that when I said quick and easy, that's exactly what we were given. Prices were great for the lunch special and the food was filling. Overall pretty good experience! Thank you read more

I know it's just Fazoli's but I was really happy with my drive-thru experience at this location. I went kind of late, craving some fettuccine, and the girl who helped at the window was so sweet and kind. I had a terrible day and always somewhat expect unpleasant people at a drive thru close to close, but she was so nice, it brightened my day. read more

My family gets takeout and utilizes the drive through of this location often. Approximately once a month for the past 6 months. They have always gotten our orders correct. We typically order the ultimate chicken Alfredo, the baked spaghetti and the samplers. The food is always great (for "fast food" pasta). Couple times the chicken in my chicken Alfredo has been overdone and dry (IMO). Better overdone than underdone, I suppose. I've always found the staff pleasant and professional enough. I'll continue to frequent this location unless they burn me, in which case I'll update the review. read more

We ordered Fazoli's delivery through Door Dash today. Our dasher was Julie L. She showed up with an incomplete order. She was missing one side salad. She immediately waived her hands in front of her face and said, "I'm done. They told me this was your order and I brought it to you." We "discussed" the fact that it is the delivery person's responsibility to make sure everything was included in the order. She responded, " I wouldn't want someone going through my food." Look, I'm not asking her to take all of the covers off of the food and lick it. She just needed to make sure the order was complete. She told me to call Fazoli's and complain and refused to do anything more. A few minutes later, she knocks on the door and showed me my order in her smart phone. She suggested that maybe our missing salad was packaged inside with hot pasta dishes. Completely illogical. If I were her, I would have gone one street over and picked up a side salad from McDonalds, but she couldn't figure that one out. Instead of calling Fazoli's, I called her employer and they refunded the $9+ tip I had given to her. I didn't ask for that, but they felt it was appropriate and are registering a complaint about her. They also refunded the cost of our missing item. We are members of DoorDash, meaning we use them so often, we pay a monthly fee to avoid delivery fees. We are generous tippers. All we ask for is that our food show up timely and the order is complete. That didn't happen with Julie L. today. Lesson hard learned, but worth learning, if she learns from it. Fazoli's is basically "fast-food" Italian. It's inexpensive and pretty good. We enjoy it several times a month. They have a drive through and a small dining area. read more

All Fazolis can do is raise their prices and then they allow restaurants like this to let customers down. Unless the manager is there and it is the daytime, the spaghetti will be bad. read more

I like this place. It nice and quick just that once in a while, the food is subpar. If y'all go here and are not satisfied with the food, just ask for it to be remade, that's what I've done. Other than that, I've had good experiences here especially on Fazoli Friday read more

Fazoli's - Italian Near Me - Northglenn, Colorado

They charged me for 20 wings when I only ordered 10 I asked for my money back and they refused. I tasted The wings and they gave me spicy when I would never order anything spicy. And I went back in to ask them for my money back and he said get out of my store and called the cops. I would never shop here ever again and these managers clearly don't have any idea of Customer Service. I guess they justify making their money by overcharging people and refusing to give people their money back. This is not any business I want to support! If I could give a negative star, I would. read more

Just tried going to Fazoli's on 120 & North Glenn. Unfortunately, dining room isn't open due to lack of help. Called to see why and was told it would be open around 5:30 pm, no luck. Very frustrating when you can't fit in the drive thru and dining room isn't open. :( Such a shame that with all the unemployed people that we can't get our business back up and running.. read more

I have been here and enjoyed myself. The food is decent. Not bad for big chain Italian. Festive. Fun.

I'd been meaning to check this location out, as it dawned on me I'd only tried Fazoli's on one other occasion, way back in the day. I think I arrived at just the right moment, as there seemed to be an issue at the front counter with the register that was just getting resolved, right when they opened up the second one and about 50 people came in. I went with the baked ziti, a pepperoni slice, and a slice of Nutella cheesecake (which I'm hoping isn't just a limited time item, it was really good.) I was a little disappointed to see that the baked ziti didn't have any ricotta in it, only mozzarella. However, it did have some meat in the sauce, which made up for it. The pizza slice was a bit small, but I think the slices are double sized if they are purchased separately vs. being combo sized. The breadsticks were great, and apparently unlimited, as there was a basket being brought around from time to time. The manager and staff were very friendly, ensuring everything was satisfactory. I was able to score a free spaghetti dinner with the promo game they had going on during a later visit, and it was also really good. Definitely recommend. read more

Fazoli's - Fazoli's Spaghetti with Marinara and Breadsticks. - Italian Near Me - Northglenn, Colorado

The worst food i have ever tasted in my life! Buttered noodles tasted like cardboard, and the spaghetti and meatballs tasted like barf. The single handed worst restaurant i have ever tasted and you could not pay me to go back here again! read more

Fast. Fresh. Italian. As their motto states, they live up to their claim. I used to frequent a Fazoli's in Orlando, FL when I was younger. Unfortunately, they closed most, if not all, of the Fazoli's in the Southeast. I recently moved to the Denver area in mid June 2014 and was surprised to see that Fazoli's was alive and kicking in the Midwest. Thank God. It's nice to have a fast food alternative like this. To be honest, it's sometimes difficult to taste the difference between this type of Americanized Italian versus others (i.e. Olive Garden). I've been to this specific Fazoli's three times so far, all during lunch. I found the staff to actually be attentive and pleasant, so I can't really share the complaints regarding that from other reviewers. With regard to the quality of the food, I'm quite surprised. Pasta is fairly easy to cook, so I'm basing this review off the chicken Parmesan which is a more challenging dish to prepare (especially in the fast food setting, I imagine). Delicious. Excellent value for the money. Quickly prepared and promptly delivered. Unlimited breadsticks. I have always thought Fazoli's was a great, refreshing restaurant concept. Fast food, but peppered with an aura of freshness. Of course, it's still fast food. In a world of burritos and burgers, it's nice to see a different side of fast food. read more

Fazoli's - Classic Sampler - Italian Near Me - Northglenn, Colorado

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The staff was incredibly friendly and helpful. The prices are affordable. The food was ok. I had Chicken Parm and it wasn't that great. Unlimited breadsticks were delicious! Fairly quick service and great for kids. They do have some good specials depending on the day of the week that are worth considering. read more

Manager can't even hold a conversation or correct an issue that was entirely his fault. Double charged me for my wedding catering and won't refund me immediately for it! According to him it's all through corporate and there's nothing he can do about it. read more

Spend an extra $5 and go to Olive Garden! The good is disgusting. The chicken for the Alfredo tasted dry but looked pink and undercooked. The sauce was tasteless and on top of it all the salad was Frozen!!! Not worth it at all. Bread sticks were salty and drenched in butter read more

Fazoli's - a salad in a plastic container - Italian Near Me - Northglenn, Colorado

Great when you can only afford cheap Italian food some times the bank don't match the taste buds but the breadsticks are good from here and I like the ravioli, and chicken parm. Not the best Italian food but good for low budget. Plus drive thru read more

Worst Customer Service Skills In The World !!!! Over 45 minutes waiting for food before walking out. Asked a girl that took our order how much longer and basically got yelled at and an attitude for wanting the food we ordered like it was our fault it was taking so long. Then asked another employee and got the same attitude. No it was not that busy, other people that came in after us was getting their food eating and gone before we walked out. read more

Decided to get fazolis for the family and when I got there the manager or staff was so rude. Short red hair and glasses we asked if we could get extra bread sticks for the kids and she said I'll have to charge you $2.30 for 2, but if I go in and order there free wtf. Then we told her she forgot one of our meals and she said no that's it in your hand. Thank goodness the little girl that gave e us are order said no that's not it and the lady said oh and went and got it. Worst place ever never been treated so bad at a fazoli like this. Guess it's better to go eat at olive garden there bread sticks are free in the restaurant or evening you pick it up. And what's a few more bread sticks for kids. Really!!! read more

I like to say thank you to the manager Felicia she was very sweet and very attentive . The whole staff was awesome and very friendly . My family of 6 ate here Sunday night on feb 4 driving home from visiting family in Castle rock . We had are favorite Pasta dishes that where yummy with Endless breadsticks ! We used to live in Northglenn and now we are in Greeley and I wish Fazolis was closer then Fort Collins ..... miss eating here ! read more

Fazoli's - Italian Near Me - Northglenn, Colorado

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Great place to eat. I like Olive Garden, but for some reason I ended up eating Italian the very next day, at Fazolis. I had their cheese raviolis with marinara sauce. I think I liked Fazolis better than Olive Garden, at least for this round. You order at a counter, and then they bring your food to you. No tips needed. If you are thirsty and want an icey, they have Italian ice with several flavors. They are a mix of limeade and flavors like, grape, and blue raspberry. Very small ice. Go there on a hot day to cool down. I got and brain freeze and then a stomach freeze. I was just chugging that stuff too quickly. read more

Don't go here. We did what a mistake. We are a family of 5. My husband myself and our 3 girls. Ages 2,4,6. So we went in. We were looking for a place to sit. I asked a female employee if a table was available because there were chairs blocking the area. She responded in the rudest way that no, only tables that had an available sign were available. Said table did have such sign. So we decided to sit at another table. We pulled a chair over because there are 5 of us and only 4 chairs. At this point a male employee came by and told us only 4 to a table. What?? I am suppose to set one of my girls or my husband at another table?. That doesn't make sense. The female employee then said haven't you heard about Covid. Of course I have i haven't been under a rock for the last year. I am an educator of course I have heard of Covid. So I said I think we will just go somewhere else. At which point the male employee said I think that is a good idea. Have a good time somewhere else. Wow. Really great customer service. Another family was there. The woman in the group said they made us split to 2 tables as well, but her kids were teens and I could see that being reasonable but my 3 are young. So long story short Fazolis is not a family friendly place to take your family. Dont go here, spend your money at old Chicago. We did!! read more

Just finished a delicious meal of Mac and cheese and Ravioli & Chicken Fettuccine and of course a ton of the wonderful breadsticks. Jamie was our cashier/ server and she was absolutely delightful. Very friendly and checked on us several times. Great food & Great service! We'll definitely be back! Thank you Fazolis on 120th Ave & Pennsylvania St. Northglenn. read more

Sat waiting for over twenty minutes because they closed their drive thru. And then the staff proceeded to screw around, scream at each other, and be completely unprofessional. I don't think there was one single person in charge. We had to wait even longer because once they were done messing around and finally bothered to look at our order they had to put more breadsticks in. Perhaps if you weren't running around the restaurant like it's a playground, you might have been able to get our food in a timely manner. So due to your incompetence and unprofessionalism I am extremely late for an event I paid for. read more

Whatever the staff is being paid that was working this evening isn't enough! Our food came out quickly and correctly and was very tasty. The cashier (Baileigh was the name on the receipt) was extremely friendly and helpful. She was also very efficient as there was a long line when we arrived. She's great and deserves all of the praise! read more