The servers were as nice and professional as they could be despite the stifling heat inside. There was no air conditioning in this business. I couldn't take it and had to leave. I can only imagine having to work in those conditions. It should be illegal. Hope it gets fixed for the employees sake. read more

The food to begin with was over-salted. The breadsticks were ok. Their fountain drinks were out and they offered a can soda. The restaurant is in need of repairs with holes in the ceiling and appearance of black mold in spots. The employees are really loud and speak very inappropriately. read more

Very good food at reasonable prices Limited offerings but chef's may do requests Lasagna is good Get the triple size Service is fast and courteous Great for takeout or delivery read more

10 stars if possible!! Passing through and stopped at Fazolis for dinner and received the best customer care from Takeyah!!! She's amazing and so accommodating! She made the experience much better! read more

I gave one star so I could post this review. To my dismay I didn't eat there nor would I ever. Went to the bathroom first and there was two soap dispensers-unfortunately they were empty! I went up front and asked for the manager-he certainly didn't care about the fact I had said-I was going to eat here but (told him about the soap) and how disgusting it was to know that no one had put soap in the bathroom and I was certain the employees did not properly wash there hands. No apology just "I'll put some in". And walked away- shame on your staff for not replacing or saying ANYTHING!! read more

We have been eating at Fazoli's in Harbison ever Wednesday for over 10 years. The whole place has changed in the last few years and getting worse everyday. The employees and management are the rudest and most arrogant people I have ever come across. we have now decided to never eat there again. read more

Went to dine in Saturday night and there was a sign on the door drive thru only. Called on Sunday and asked if dine was open. The manager said yes. By the the time we got there the doors were locked...drive thru only....no plans to go back. read more

They have rats and the staff is terrible I will not be ordering from there again!, the food I had there was uncooked. I walked to the back and I seen a rat in the bathroom, walked right out! read more

Was looking for a great Italian dinner, this place was actually referred to us by some friends. We were very disappointed. The chicken Alfredo tasted like it came from a microwave it was very watery, the ultimate spaghetti dinner with meatballs was okay except the meatballs tasted like they were old /stale! The cheese ravioli was ok, I never had orange/ yellow ravioli pasta .The Cesar salad was good. The bread sticks were tasty. If your looking for cheap meal this was the place! And fast ., From what I understand this was supposed to be a great place for Italian food, maybe not at this location! Not what I expected at all! Just disappointed read more

Fazoli's - This is a picture of what Fazoli's is supposed to look like! Nice classy... unfortunately there's nothing classy about the Fazoli's - Italian Near Me - Columbia, South Carolina

Tim at the counter was friendly and helpful. While we were on the road to Memphis was a pleasant stop for lunch. Baked spaghetti was good and son had Italian sub read more

Ordered spicy baked ziti. Their version of spicy is adding red pepper flakes. This is just plain hot, not spicy. I requested Italian sausage; their version is what tasted like casing stuff, old rejected pig parts, thinly sliced. Ugh. The cheese wasn't much to comment on and neither was the sauce which was being ducked up by the over cooked pasta. read more

Stumbled upon this place by accident. However, I won't ever b back. The cook was having a freaking breakdown. Cussing, fussing, actually yelling out he doesn't give a f*** what these customers want. Threatening to walk out in the middle of his shift. The only saving grace were the young ladies working at the front and the fact that I promised my little one I would get her pizza and he wasn't going to make a liar outta me. The cook was beyond unprofessional and should b fired immediately. She loved her pizza read more

Definitely one of the more underrated Italian restaurants in South Carolina. They have a drive-thru, which is extremely convenient if pressed for time. The loaded Fettuccine Alfredo is delicious and one of my go-to's. My other go-to is the chicken carbonara and it is always cooked to perfection! P.S. try any flavor of their wings... their ranch dipping sauce is too fire! read more

Super nice staff! Gave all three of my kids free cookies with their meal Chicken Fettuccine Alfredo read more

My son and I walked in at 4:40 on Saturday November 19, 2022. Waited for a family to order their food and drinks. Got to Register at 4:51, was told it needed to be togo, the Dining room was closed at 4:30. Tables with people, dirty tables not cleaned, food still being served, family in front of us sat down. Manager stated " I just got here, didn't you read the sign about staffing?". Rude condescending and clearly uncalled for. I said, " We just stopped here to try the restaurant, I guess we will never come back". Manager - "Have a nice day". I am white. Clear cut racism and open discrimination. Ironic in 2022. read more

I will never eat at this restaurant again it's so ran down my whole entire order was completely wrong but it's an employee playing around and dancing and was also rude these are the kind of people y'all hire why does she still have a job at this point y'all have ran so many customers away because of some of the staff the dining room is always closed just stop opening up at this point if no one can eat inside y'all are seriously loosing out on business the worse experience I've ever had read more

Fazoli's - An employee playing around and she was rude my order was completely wrong why is she even still employed - Italian Near Me - Columbia, South Carolina

Great food at a good price! One of my favorites! I've never had a bad meal here! Fast food hot and delicious!

While on a travel day to my next work assignment, I stopped in Columbia during the evening rush hour to get off the highway for a bit, plus have dinner and gas the car. I had heard of this "fast Italian food" restaurant before, but this is the 1st time I had been to one. In case you've never been, you place your order at a counter, just as you would at any fast food restaurant. The menu board shows their offerings, including their version of a value meal (main item, drink, and choice of one slice of pizza or a salad.) If you choose to dine in, you will be handed a number to place on the table and the food is brought to you. I ordered the Chicken Parmesan Value Meal with a slice of pizza and sweet tea as my beverage. Food was delivered to the table quickly and piping hot. Food wasn't bad - we know it is most likely pre packaged, pre measured foods that require minimal preparations. The experience gets a two star rating because of the employees. Counter person said exactly two things to me: "May I take your order?" and "Is this dine in or take out?" No "welcome to Fazoli's" or "I will bring your order to your table in a moment." The person that brought the food to the table said even less - as in nothing. She simply took the food off the tray, put it in front of me and walked away. read more

Fazoli's - Italian Near Me - Columbia, South Carolina

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Fazoli's was introduced to me, by my girlfriends, on a day trip to Columbia, SC. From the outside of this spot, you would never know they're cooking some good stuff up in there. You can definitely sit down to eat (plenty of seating) but it's probably more of a grab and go spot for me. I tried the oven baked sampler and brought a chicken parm and chicken fettuccine alfredo home for the fam. Everything was solid! I will definitely go back to try some other items on the menu (next time I'min town). If you dine in, unlimited warm, buttery, garlicky delicious breadsticks!! :) read more

Fazoli's - This was so good! - Italian Near Me - Columbia, South Carolina

I was in the mood for some spaghetti and meatballs so I settled for this restaurant I got the ultimate spaghetti...well I can say it wasn't nasty but it wasn't great either the sausage that came on it tasted frozen it was so disgusting I had to pick them off and the meatballs were kinda salty, then the sauce was just eh I like more sauce then noodles and if you're like me I wouldn't recommend like their was nothing delicious about that meal I also got the house salad that was a big disappointment on the menu it says it come with grape tomatoes, red onion, and shredded mozzarella which it did not it looks like a regular salad you get from McDonald's or something really wish when I got the Cesar salad the sprite did bang tho so that was a plus read more

Fazoli's - Italian Near Me - Columbia, South Carolina

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Catered almost $200 of food for my sister's birthday. The pasta were flavorless and dry and you could tell they were prepped early. The breadsticks were so soggy and oil packed that they were inedible. They gave 2 single side salads (enough for maybe 2 people, not large house salads like advertised) and were browned and wilted. The brownies/cookies desserts were individually wrapped, but were dry, stale, and old. Expired. Just extremely disappointed and feel jipped. read more

Its not glamorous or expensive but service here is quick and friendly and the food is always exactly as ordered. I feel like if you're headed to Fazoli's you've already decided you're into economy carbs fast and that's exactly what you'll get. I come in often enough for staff to actually remember and they're doing a good job. Facility needs some updates since this building still got 90's - early 00's vibes still I fuck with em. read more

Fazoli's - Three-Cheese Tortellini Alfredo - Italian Near Me - Columbia, South Carolina

For $12 you get - salad or slice of pizza - drink - unlimited breadsticks - sampler of your choice I'm a big fan of the spicy sampler, it consists of chicken Alfredo, lasagna, and spaghetti with meat sauce. Somewhat spicy it's bearable.. don't be afraid to try it. Ideal time to go id say after lunch or during lunch it's fast and affordable. Way better than standing in line waiting for a table at Olive Garden read more

Fazoli's - Italian Near Me - Columbia, South Carolina

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I don't know why this place is underrated. If I'm being honest. This place is really good for a place that has a drive through. I didn't even know this place had one because I was just looking for italian food on my way back and this place came up! This carbonara I got was really good, the pizza was decent, but what won be over is the bread. The bread was sooooo good. And a total of all of these things was only $16.00. So yes, please! I wouldn't mind coming here if I just want to pick up some Italian food. read more

Very good super fast convenient. I didn't like that I got mixed messages from employees about the meat sauce having pork or not .

First, let me start by saying I am hyper critical and very hard to please. With that said, I give them 5 stars and this is not given easily. The staff were very welcoming. They waited on us immediately. I am so used to going places and no one is at the counter but they were ready and waiting to serve. The staff had good vibes and worked well together. Anything we asked for was given to us with a smile and a happy to please attitude. They brought our food to the table. They walked around with a basket of breadsticks to see if we needed anymore. They are free and unlimited while you dine in. A gentleman by the name of Tim was phenomenal. He had such a servant's heart and aura. He genuinely enjoyed his job and making customers happy and satisfied. This was my first time ever going to a Fazoli's and now I will plan on coming back to this particular one. The price is reasonable based on portion size especially if you obtain a coupon on their website. read more

Great place ...great people...came in yesterday for dinner...wasn't sure what to order. My first time there your manager and staff helped me and my kids out BIG time . Thanks guys we will be back read more

I normally don't leave reviews but this one requires it. Today, August 11, 2022, I came to Fazoli drive thru, which had a sign with misspelled words indicating that the speaker was out and to pull forward to order. After waiting for 9.5 minutes a guy walks by the window, proceeds to get a drink, put a straw in the cup, starts drinking and walks away... NEVER acknowledging that I, along with 3 other cars were waiting. After 12 minutes, I proceeded to CALL inside to see, maybe they didn't see me. Nope! No answer. And the voicemail box was full!!! I decided to leave ONLY to see at LEAST 4 staff members sitting in the dining room talking!! I will NEVER go to this place EVER again. If you don't mind horrible customer service and have an hour to waist... please this is your place. If not, go elsewhere! HORRIBLE! read more

Love there pasta! I've never been in the inside but I think the place is really good with friendly service

Service nonexistent. Sat in the drive through waiting for a voice for what seemed like an eternity. Moved forward to the window thinking maybe the speaker was not working or the business was closed. Once I arrived at the window I noticed the attendant streaming on her phone and the cook talking over the kitchen counter pass through. The attendant didn't notice me or seem to care, so I drove next door to Chick-fillet. Awesome service there, and now I realize why the parking lot, restaurant and drive through were empty at Fazoli's. What a shame, I have had many fantastic experiences at Fazoli's in other cities around the country. Disappointing for sure. read more

After not having been here for a couple of years, I expected to find it closed, dirty or deteriorating. None of this was the case. It was clean, bright and the service was excellent (not simply because they sold us food: both the woman who served us and the manager were friendly and courteous). Will definitely return. read more

My niece is a former employee as of yesterday, 10/16/2023. She was preparing food and a rat ran across her foot, which scared her. She continued preparing the food on the counter and then a rat fell from the ceiling, She jumped back, screaming and crying as she stopped preparing the food and ran out of the building. Now, my niece is traumatized and she is going to have some mental issues about this incident, which will result in her needing therapy. read more

The food was not delicious sorry! I ordered the sampler platter (spaghetti, lasagna, chicken Alfredo etc).

To say this is my favorite restaurant and I drove from over an hour from Florence to Columbia to eat inside... this visit was the most disappointing... Despite seeing people eating at the back of the restaurant upon arrival at 3:30pm on a EMPTY Saturday, the staff saw me and my friend sit down with both of our kids to prepare to order and was told that the inside was closed and the dining room was unable to be eaten in. We asked what time they closed and they said "10:30pm, but we don't have the staff to clean up the inside". I counted 9 employees inside the building, some of which were eating behind the counter, but could not be bothered to come clean a table and allow us to eat inside. The behavior was appalling and absolutely unprofessional. If you don't want to work, don't work the job but don't turn away good business for PURE LAZINESS. read more

Fazoli's on Columbiana is great, but Fazoli's on Two Notch Road was very dirty, the staff was incredibly rude, and I'm not sure how they remain open. I will never return, and would not recommend to anyone. read more

Yum yum, buyer beware you better wear stretch pants,the food is soooo good, you can't stop eating even when your full. The portions are large, and I'm unsure of exactly what happened but the food is spectacular, I don't remember it being this good. Also the staff was quick and efficient. 3 employees spoke to us coming In and upon exit. Restaurant very clean, looks as if it had a rehab. Great job Columbiana Center Harbison location!! read more

It's cheap and fast, so that's good - in a pseudo-Italian fast food kind if way. It's certainly not very healthy and only moderately tasty. The breadsticks are soft and full of that wonderful fake garlic-butteriness. Pizza is not quite DiGiorno quality. Almost, but not quite. Chicken Parm dish contained lukewarm, dry breaded chicken cutlets on a bed of cafeteria spaghetti, all topped with green-flecked marinara and underwhelming mozzarella. All served in an exquisite foil baking dish. Apparently they don't like to give customers trays, and I doubt for eco-friendliness. My breadsticks and pizza were delivered on company wax paper. That's what you get (and a Coke) for a $10 dinner on Two Notch. Surprisingly, though, the salads almost have some substance. read more

Fazoli's - Italian Near Me - Columbia, South Carolina

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My first and last visit. Ordered a Cesar salad which was placed on top of hot food and was quite warm, consisting of a very small amount of wilted and brown lettuce with unidentifiable cheese thrown on. There was no salad dressing. Supposed manicotti could not be identified as such. Cheese was thin and runny and did not resemble any ricotta I have ever eaten. Meatballs were mostly tasteless and mostly bread rather than meat. Never again! Worst meal I have had in a very long time. read more

Very good food and service! the employees were very helpful and kind:) the bathrooms on the other hand were not nice nor clean. all in all a good experience! read more

I was traveling through with my children on a long road trip and Sherika took such good care of us! I'm a single mama and was super tired. She and her staff served us an abundance of breadsticks, checked on my kiddos when I stepped outside, and gave us such warm and caring service. This Fazolis only added 5 minutes to our road trip route and I'm so glad I stopped in! Blessings to you and your family! read more