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Fayelou A McDonald, CT

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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9 years ago

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Laser Oasis

Laser Oasis

1.0(6 reviews)
0.2 mi
•$$

Expect to spend a great deal of time being unsold on treatments you never asked about. Expect to…read morehave minimal results on the treatment area, as far as hair reduction, even after multiple treatments. Expect difficulty reaching the office to make an appointment. Expect Appointments to be cancelled and take several weeks or even months to get back on the calendar. If these are your expectations, you will not be disappointed.

Be wary of the Groupon deal! It is incredibly misleading. If you purchase a medium, large, or extra…read morelarge area to be treated, they won't include the surrounding areas. For example, a full Brazilian won't include the bikini line. Only the "triangle portion" in the upper area will be treated. For the record, this was not the area I was planning to have treated, but the receptionist explained to me how this policy applies to many different treatment areas. So, basically, she fully admitted to me that they use this gimmick for just about all areas of the body. When you book your consultation over the phone they do not make you aware of the actual service they intend on providing, or more specifically, the service they don't intend on providing. In fact, they will not make you aware of this until you are in the waiting room completing the paperwork. At which point the receptionist will attempt to up charge you for the area you actually anticipated having treated. When I rightfully became upset (but still polite) the receptionist gave me a "don't shoot the messenger" response and told me it was just the doctors policy. I told her I was leaving and I intended on getting a refund and sharing my experience in online reviews. At which point she insisted I speak with the doctor claiming we could likely work something out. She took me to a private room and I met with the doctor. The doctor discussed treatment with me. She was explaining how I could benefit from more areas of treatment (Clearly trying to up-sell again) but reassuring me I should do what I'm comfortable with. When I explain to her the problem was not knowing what I wanted treated, it was knowing exactly what I wanted, paying for what I believed I was getting, and being told I would have to pay more for the service. She immediately stood up and said I would have to discuss that with the front desk. She explained to me that she is a medical professional and could only discuss treatment with me. She said all of the financial discussions had to be taken up with the front desk. I told her the receptionist said I should discuss it with her. She persisted that couldn't be accurate and again, I would have to take it up with the front desk. I immediately called Groupon and explained the situation. Thankfully, they recognize this as an issue and have escalated it to be reviewed by a higher department. Hopefully I will receive a full refund in the coming days. What Groupon found alarming is that Laser Oasis cashed in the Groupon, showing it had been used, despite me never receiving any services. I urge everyone to be careful with their time and their money when it comes to finding the right facility for laser hair removal treatment. I have gone to other laser treatment facilities using other Groupons in the past and never had any issues, so I know this disappointing experience was unique to laser oasis specifically, and the business should be held accountable for their miss leading information and incredibly poor customer service.

Oasis Face Bar

Oasis Face Bar

4.7(9 reviews)
1.6 mi

This marks my 4th time at this location and I love it!!! The estheticians are so nice and help you…read moredecide which facial would benefit you the best for your current situation and what you want to accomplish. At the end of my facial, they usually also give you advice on how to care for your skin, what order to use products, and how to keep maintaining your skin health. I have tried every facial (except the one for men) and all of them have benefited me! I think this is the perfect place to treat yourself without breaking the bank, it's always around $70-80 with tip and is always $50-150 cheaper than other facials I have seen around. I can't wait to be back to treat myself again!!

I came in and had my brows waxed, and brows & lashes tinted by Lauren S! I have very naturally…read morelight blonde hair and I am always hesitant to have my eyebrows died because it is hard to get the right shade (and I have had bad experiences in the past). Lauren knew exactly what shade to do and asked me every step of the way about the color choice and let me view it. We decided to put the tint on a little longer to make sure I loved the shade of my brows! She is so kind and cleanly with her services! With my Lashes, she didn't get ANY tiny in my eye and it was a pain free, relaxing experience! I have been to Oasis twice to keep up with my service and I will be back again to see Lauren! The space is also decorated so cute and modern. They have shelves with products as well! I definitely recommend booking a service here!

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Fayelou A McDonald, CT - hairremoval - Updated May 2026

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