Alice is the best and her no frills tailor shop is right on Main Street. She is a seasoned pro. She…read morealtered my BHLDN wedding dress for about $120. It only needed to be shortened at the hem and the sleeves needed to be shortened as well. This would have cost $500 at least at other shops closer to Montclair but Alice didn't upcharge. Plus the lace detail was kept in tact beautifully. I take all my dresses to her. She's very affordable and skilled in her seamstress work.

Alice did an excellent job on some complicated gown alterations at a very reasonable rate. I'd…read morerecommend her and use her services again in a heartbeat.

I would give Totowa Plaza Cleaners 0 stars if this was a possible rating. I have used Totowa Plaza…read moreCleaners for their tailoring service twice. The first time I brought 2 dresses and 1 of the dresses was tailored completely incorrectly. The 2nd time I had gotten a gown tailored for the hem only staying that I needed it a week later which the ticket stated as the date (which is plenty of time to complete a hem). When I arrived, the tailor could not find my dress and when found stated that it was not hemmed or pressed at all. She stated to come back in 30 minutes without any concern about the dress not being tailored on time. Still had to pay full price even though I had to wait and was in a rush. I would not recommend Totowa Plaza Cleaners as they are unreliable and can not complete your services on time and/or correctly.

I came to Totowa Cleaners 8/6/2021 because I had ordered a dress and I didn't realize that it had a…read morerip in it. I was so happy that the lady that tailors here was able to help me. She was my miracle literally went to ever cleaners and none was able to help me. Thank you Totowa Cleaners for doing this for me last minute.

Being a short person can be hard at times, one of those times being when you find a great pair of…read morepants.. but they are too long. I have brought my pants here to be hemmed several times. There is always a quick turnaround. Prices are reasonable. The woman who is always working there is friendly and sweet. There is a reserved parking spot in the front solely for Q Cleaners. Since this parking lot is tight, this spot is definitely useful and makes drop off/pick-up easy.

I have only just begun to frequent "Q," having visited 3 or 4 times in the past month, but I…read morealready know that this will be my go-to cleaners for years to come. The prices are fair, if not a bit on the high side (e.g., $5 to clean a pair pants), but the service is phenomenal. The woman who runs the shop and who has been behind the counter every time I've visited, is super nice. On each of my visits, she has engaged me in conversation and asked how I am in a tone that reflects that she really means it. As impressive, on my latest visit, she knew my name and typed it into her computer before I could say a word. This is just great customer service and will keep me coming back. Keep it up, Q!

Thank you so much! I'm not sure if it was the owner or the person at the front, but he was so…read morefriendly, welcoming, and always smiling. He even steamed my wedding gown, and it came out beautifully. The service was fast, professional, and so affordable. I would definitely come back here again and recommend this place to anyone who needs something steamed or tailored. Truly grateful--thank you!

Very friendly people. I needed a dress mended and it came out perfect. It was ready a day early…read moreand the price was right. Convenient parking directly outside front door and my 3 year old loves the lolly pops! This is my new go to dry cleaner and tailor.

I dropped off my dry cleaning on Monday the25th of June and was told to pick up my clothes on today…read moreFriday June 29th and the cleaners has a sign in the window temporarily closed after 3:00/pm I asked the owner of the next door Pharmacy about the lady that owns and runs the cleaners and was told she was evicted but doesn't know what's going on. So now it's 8:00/pm and I am sitting home with out any of my dress pants. What ever you do -do not go this cleaners and drop over your clothes you might not ever get them back. Also the slip I was given with the phone number guess what the phone has been shut off. Be for warned. Oh by the way I was at the cleaners at 11:00am and went back all during the day but no one was there.

What a disaster. When I picked up the pants they hemmed, the legs were two different lengths. The…read moreman argued with me that they were the same, and he measured them to try to prove me wrong. One was, in fact, 1/2" longer than the other. Then, he told me it didn't matter. They don't need to be the same length. (What?) He also told me that "linen pants are bad." (What?) Can they fix them for me today? No. Can they refund me? No. His solution was: "If you don't want to come back here, don't come back." Okay, sir, I won't.

DO NOT USE THIS DRY CLEANER, they are rude, horrible and rip you off. Use any other cleaner in West…read morePaterson, but not them. I used to be in the business and never have treated any of my customers the way they do.

If you want to be taken to the cleaners and pay for alterations more than what you had paid for…read moreyour clothes come here be taken advantage of. I needed three suits altered. Angel was away on business so his daughter was runningring the show. She had me try on each suit and began marking where the alterations were to be made. She never actually wrote them down. There was a charge for the shoulders, a charge for the back, a charge for a sleeve, a charge for the waist, a charge to move a pocket, a charge for the inseam, a charge for a hem. Tit for tat.... When I came back for my fitting, the some of the alterations were done on the incorrect items. I was told I had to pay to alter them as well, despite my protest. When I came back again for a fitting, on one suit jacket, where the Shoulder was corrected, the sleeve was now too short, once again, I can go on and on. She refused to accept responsibility for any errors or miscommunication. There was no reasoning with her. The only response I kept getting was the prices are pre set. RIDICULOUS!!! If I didn't need one of the suits ASAP there would have been war. My final total for three suits was 1200 DOLLARS !!! Had I paid with a credit card this would not have been an issue, my dispute would have taken care of things. However, when I went to give a large deposit which they insisted upon, I asked if they would take cash for a tax discount (a common practice) I was told sure. I was given a 3% discount. I was expecting something in the neighborhood of 10%. After I left I remember there is NO TAX ON Alterations. Once again this very unprofessional, without any business sense, nor customer relations experience sarcastic, know it all would not even consider reasoning. I am very disappointed, with this whole experience, and am considering it i do not get any type of satisfaction, having my attorney bring action against them.

Great service very professional, did my wife's wedding dress and my tuxedo and a custom shirt would…read moredefinitely recommend

Giving my full recommendation to Seams By Jenny! I entrusted her with a rare jersey over 20 years…read moreold that I wanted resized from a Size 56 (XXXL) to Size 40 (M) and it came out amazing! She's excellent and what she does, rate was reasonable, and turn around time was super quick. I highly recommend!

Jenny made me feel beautiful. She crafted my dress to compliment my curves in a way that made me…read morefeel good for my sister's wedding. She was fast, her prices were fair, and she had wonderful customer service. She gave me exactly what I visioned and I received the service I desired.