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    Fastrip

    3.1 (17 reviews)
    Open Open 24 hours

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    Tow warning sign on SIDE of the building and not next to the entrance like it's supposed to be
    Rachelle Ferguson S.

    Stopped at this Fastrip this passed Sunday February the 23rd because the tire pressure sensor in the car was telling me I had low air, (and still says this) I thought we'd leave it there since I needed to go up through the canyon and didn't want to risk driving it. Had my friend come to pick me up and bought a few things from Fastrip and left. The car was left off to the side in a legal parking space. It ended up taking longer than I thought to come back for it but still had only been a couple hours. It seems like they wasted no time to call the tow truck on my car (they legally can have it towed after an hour of me leaving) however when I got back to find the vehicle gone I was very upset as this has never happened to me and I didn't see the signs that were supposed to be posted near the entrance. (They weren't by the entrance and I will show pictures) They told me that the owner towed the vehicle and didn't explain why except for saying there was a sign outside and to call the tow company that was posted on the sign to get more information.... I asked when it was towed and who the owner was (if I could talk to them) they said he wasn't there and still no answers were given that night. Skip forward to after I paid and picked up the car... ($320.00 later and only 18 hours after it was towed 2/24/2020) The tow company gave me zero answers and no fully filled out paperwork either but did say that they get tows from there quite often for the same reason and that the owner of Fastrip was a stickler. I talked to the owner/manager "Issa" today 2/25/2020 and he seemed to actually want to help... He told me he couldn't tell me much info either except time frames from video surveillance and that no paperwork was ever exchanged through Fastrip and the tow company and that he wasn't there when the vehicle was towed. He told me he'd call me back So I called the tow company and just happened to hear ISSA in the background telling the people at the Tow place about what I had just asked him, (Does that seem odd to you too?) and asked her if she could tell me the time which the vehicle was towed since they failed to put it on my paperwork like they were supposed to, then asked her if she had just talked to Issa and she said yes she did earlier. I hung up and called the police department to see if it was ever reported being impounded by the owner of Fastrip and they said no... (it's legally supposed to be) I also asked them what I should do and they said I should take it to court! So I decided to go by Fastrip one last time and talk to Issa and he supposedly wasn't there... the employee I talked to said he was Issa's cousin, and also said he didn't know anything about it and would not give me any information and to come back to talk to Issa. So that's where I'm left as of now, I thought everyone should know the scam they have going on because it is definitely not ok and shady. I am broke and stressed to the max and already dealing with enough before this even happened. I've been trying to better my life and get back on my feet and this is just another depressing hurdle. To end this I just want to say I was a customer here and actually came quite often in the past. Never again sadly. Don't ever leave your car here even if you're having car problems! And watch out for predatory towing.

    State law states if you get gas you get free air.

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    1 year ago

    Great customer service and employees, clean store and very helpful. they have a variety of drinks and different items.

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    4 years ago

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    2 years ago

    Everything. They do a fine job. I am a regular customer. They always take care of whatever need.

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    3 years ago

    Owner is rude especially to his employees. Treats them poorly. Gas pumps also never work.

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    6 years ago

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    6 years ago

    Amazing gas station, very helpful employees. Gas is affordable and large range of snacks for your everyday needs.

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    9 years ago

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    4 years ago

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    6 years ago

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