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Fastenal

2.3 (3 reviews)
Closed • 7:00 am - 5:00 pm

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2 years ago

Can't find any location still open on the Sacramento area for walk in business. Very disappointing!

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2 years ago

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9 years ago

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Davis Ace Hardware

Davis Ace Hardware

(162 reviews)

$$

3 stars for inventory. I was in the area and decided to check out what used to be one of my…read morefavorite garden stores. I've always loved their plants. They sometimes have varieties that aren't in the big box stores. Today was no exception. I selected some rare succulents and proceeded to the outdoor checkstand to pay. That is where things went downhill. This usually open checkstand had a note stating it was closed and to pay inside. So back inside I went. After a short wait I approached the check stand and after the young man rang my purchases he handed me the receipt. I said well I need to pay you. And as I unzipped my RFID-shielded wallet to obtain my debit card the young male cashier said, "oh it already took your payment" (and he pointed to the "tap here" feature on the credit/debit card machine on the counter). I was flabbergasted! So after looking at the receipt I saw that the machine had charged a credit card that was located several cards deep inside my wallet in my crossbody bag that I was wearing at the time. I asked him to refund that and place the items on a debit card instead. Wow. After a brief discussion, both he and his "Lead" admitted that machine is super sensitive so my recommendations are to the consumer be careful when shopping here, and to ACE replace the machine or post a warning to customers. Lastly, the attitude of the Lead was a bit condescending - loud, and restating the obvious. And the cashier was aloof - detached and not listening.

First off Davis Ace Hardware is a monopoly in Davis and their prices will show you that. I would…read moresay they are not any good value at all. Next if you find a price that looks good I will say they will ring it up at a much higher price and say it was put in the wrong place. So if you like spending too much money go to Davis Ace Hardware!

Leslie's Pool Supplies - Free Pool Water Test Station

Leslie's Pool Supplies

(27 reviews)

$$

Both the staff and district manager at this location were unhelpful in resolving an ordering issue…read more I ordered a $1600 pool cleaning robot for same day delivery after seeing that option available on the Leslie's Pool website. I selected Davis, and what could have been the start of a great relationship with a local business quickly became a disappointment due to their disinterest in helping resolve a Leslie's end error. Unfortunately the staff and the district manager made it very apparent they could not be bothered with me and tried to pass the buck for the Leslie's error telling me to call Uber, who of course insisted it was a Leslie's error. Uber thankfully told me to call Leslie's Corporate although I had to find that number on my own. Leslie's Corporate confirmed I entered the correct delivery address as screenshots and an invoice show (and as I had explained) and is working to resolve the problem and get me my apparently no longer arriving same day product... Even sending me to Leslie's corporate and a general knowledge of what was going on and some empathy from the local staff could have resolved the issue that morning instead of in the afternoon after a day spent chasing around a $1600 item, mostly for the benefit of Leslie's or Uber; one of whom was going to have to eat the cost with AMEX if they didn't get it back. Regardless of whose fault it was I will not be visiting Leslie's in Davis or getting a quote for pool service from them. I want to work with businesses that go out of their way to help customers, especially when the error is due to their brand.

We have a Polaris Robotic Sweeper that stopped working wile under warranty. It was purchased at…read moreLeslie's in Vacaville. We attempted to have it serviced at the Vacaville location but the manager was short with us and would not allow us to leave it to be serviced. We contacted Leslie's main office and they suggest we try their store in Davis. We drove to Davis and spoke with the store manager, Paula. Paula was great! She took the time to listen about the sweeper and how it wasn't operating. Paula explained that 1) they would be more than happy to take the sweeper and repair it. 2) Paula also let us know that Polaris is backlogged and slow shipping parts out. 3) Paula said she our keep us updated on the sweeper. Paula called us weekly to update us on what was actually wrong with the sweeper and that the parts had been ordered. Approximately 3 weeks later Paula called and said the motor has been replaced, they also wanted to replace the cord but that had not come in yet. Paula said if wanted to pick up the sweeper we could and they would notify us when the cord came in. We picked up the sweeper and approximately a week later Paula called us again. This time she said the sweeper cord still hadn't came in BUT we were getting a new sweeper to replace the one that was under warranty. I can't say enough good things about Paula and the Davis, Leslie's Pool Supply. I have no doubt that Paula's tenacity and Pierre's, the District Manager's concern for taking care of customers was what led to this positive outcome. We definitely would say that if you live in Vacaville it s we'll worth the drive to Leslie's in Davis. We will be spending our money at Leslie's in Davis. We even brought Paula a present for her great customer service.

Fastenal - buildingsupplies - Updated May 2026

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