I tried to get a taxi early today at 3:30pm and adter waiting for an hour. the taxi cab driver…read morerepeatily told me every 15 minutes I called he said it would take 5-10 minutes each time. After being frustrated so many times I called my roomated to pick me up instead. I was late to work about 30 minutes.

If I could give a place a zero star review I would. The driver in car #6 on 3/18/19 blocked my car…read morein so I couldn't get out. I'm a delivery driver and my car is a crucial part of my job. If I can't get to my delivery I can get fired. The car that pulled up behind him moved so I could back out and get out. As soon as I did this driver put his car in reverse to block me in again. I had to honk at him to make sure he wasn't going to hit me since he came within an inch of my car. He proceeded to flip me off and call me nasty names. I called the company to complain and they refused to connect me to a manager. They called me names on the phone, said I was a lying bitch, and then hung up on me. I had to call the police and as soon as the police showed up he sped off. Bad Drivers who swerve everywhere! Bad service! Bad attitudes! Avoid at all costs unless you want to be cussed at by shitty drivers!

I saw the taxi driver throw trash out of his car window in the Toys R Us parking lot. When I called…read moreand asked to speak to a manager to complain he scoffed at being called a manager. He declared that he was the owner. It became clear he was driving and the person I had just seen throw garbage. I started to say I just saw you throw trash.... and was hung up on before I could say ... out your window onto the ground.

Prompt and easy to deal with for a prescheduled ride early on a Monday. Credit card usage was a…read morebreeze.

Pricing was very reasonable compared to other services in the area, and I appreciated that they…read moreaccept both cash and card. I also liked that I could call and speak to a real person instead of just relying on an app.

It's very unfortunate that the quality of service is as poor as it is. On numerous occasions have…read morethey said they will be able to pick me up in an estimated time and never shown up. In addition to that recently within the last three months they blatantly refuse to pick up the phone. For the pricing that they charge service should ultimately be way better . The reason for my complaint is due to lack of service on their behalf as a business has caused numerous inconveniences on my part. I have been a paying customer for the last five years and understand that there are situations where things have changed last minute, however communication should be clear. If their driver does not want to do a drive then that should also be fully transparent. Ultimately, I will not be using their service any longer and hope that they fix these issues relatively soon so others don't have the same issue.

The phone is disconnected. They must be out of business. Sorry, good luck finding someone in…read moreChico. You have a thumb.

We love Chico Cab! We call them every time we need a ride! My sister in law recently came to visit…read morefrom Germany, and we took a cab. She unknowingly left her cellphone in the car, and they called a few hours later to ask if it was ours. Yes! They delivered it to our door! Thank you Chico Cab!

Maybe the best secret in taxi services in Chico! They are friendly, will call you if running a…read morelittle late and usually are on time or early. Best yet, they have the lowest fares in Chico! Why pay more when they all offer the same service!

Super rude. Seems to think it's okay to treat people like crap. I will not use this service again…read more I'd recommend doing the same.

Very professional and my "only" serious competitor" in town! Someday I hope to be as excellent at…read morerunning a business as "Elite Limo". Thank you Randy for your referrals and excellent clientele.

They were on time and professional throughout. We had called a few companies in Yuba city that felt…read moreodd or just didn't seem to listen well. Glad we went with this company!

Used the shuttle service a few times.. Honestly, there has to be a better way to do this.. You go…read moreon the website, you request a ride and you pay, then what? You get a confirmation email that's pointless. Like this morning. I put in a request like 2hrs beforehand. At no point did I get a call or text with an eta, like I have in the past. 30 minutes before pickup, I sent a text, asking if the ride was confirmed. I waited and waited. No pickup. 45mins later, I had already made it home. I sent another text asking for a refund (I know they like to keep the $ and use it for your next ride but I'm not doing that again!) I then called. Twice. No answer. A muffled voicemail. Meh..

This business must be closed as their phone doesn't work. Nothing else to say sorry.read more

Your driver sucks. I was very rudely followed by a Bidwell taxi, who layed on the horn while I was…read morewaiting for cars (who had the green light) to enter the freeway. Then your idiot driver raced me to pass me on the on ramp. I am not old and feeble nor slow. He must have been in an extreme hurry to get what I can only assume was a rare customer since his cab was empty of passengers. Naturally I don't know his name, but he was balding, older and smoking. His actions were not safe and I will never call a Bidwell cab and will tell everyone I know about this.