As the second time I've gotten my car smog checked on there both times it failed the first time he…read moreallowed me to come back like four times and just run it real quick to see if it was going to pass without charging me really quick and easy service

Today at 5:05 pm I stopped by to get a smog test for my car…read morethe assistant was so upset and rude he refused to help me.

1st time here at this smog check station, accompanied my daughter. It is located within the Arco…read moregas parking lot. Michael was very friendly and offered a quick efficient experience. Smog only took about 15 minutes. $50 cash or $53 with card.

Great customer service and got it done quickly. I was in and out. The owner is super nice. Y'all…read morethis is you guy if you need a smog.

Had to get a smog check for the registration this year and stop by on a whim this past Saturday and…read morewas pleasantly surprised we could drive right in. Got hooked up to the machine, then waited 15 minutes max for the testing to be done. I showed my yelp! check in coupon for $10 off and they took it off with no problem. We paid cash and were told we could get the tags at the DMV kiosk the next day. Sure enough we went this afternoon to pay for tags and got them printed asap. Super happy with the quality and speed of service. I would recommend this shop to anyone in need of a smog!

Literally asking for advice and dude stuck repeating the same thing not listening just assuming. He…read morejust kept telling me to go drive my car because that's what the battery needed. I told him I already had and he said just drive it some more and come back. But this time, we'll charge you 40 instead of 50. So I left, went to autozone, told them the same thing I told these people at this shop and the autozone guy told me that the battery was most likely done and wouldn't work if I drove it more, especially since I had already done that the day before. Guess what, he was right. This company was just trying to make a fool out of me and rob me out of 40 bucks to then tell me that I need a new battery. Would not recommend a place who tries to cheat their customers. Literally chose to go to this place to support la raza, pero es la misma raza trying to make a fool out of you. What a joke of a place.

Thank you Daniel for the Excellent Service! You made the experience exceptional :) I would…read morerecommend everyone I know if you're needing a smog.

Still my go to location every year! Service is always quick and reliable. Appointments are…read morepreferred but I've walked in a few times and didn't wait long.

I've been going there for 25 years and I think they don't really care anymore…read more They said my vehicle would not link to the state's computer and then charged me full price? They never performed a test and then said " take it to the dealer." I took the car somewhere else and it passed. They have become very rude !

Quick service on a Saturday and the paperwork was in the system almost immediately! Second time…read morecoming here and will continue to do so.

Went to get a Smog for my Toyota truck. I use to go by my sister's house on federal and Euclid. I…read morewas lazy to go out there and showed up to 935 Broadway and come to find out that it's same owners as the one I frequent. Kaan is always great attitude and friendly to deal with. Great service and fast as well.

Super expensive compared to other places. Expect to pay 30% more than usual. Also the old man who…read morewas there was super rude and as slow as a snail. The building also looked like it was falling apart and a dog was chained to a car to complete the post apocalyptic vibe. Scam artist

So I had a really challenging experience at a different local mechanic. They took my car apart and…read morethen added a zero to the estimate, and when I went home it failed in exactly the same way as when I brought it in. I called an old friend to ask what to do, because I don't know much about cars and I wasn't sure whether I was getting ripped off, and he said "hold on, I know a pep boys manager near you. Can you get it towed 20 miles?" A manager at this location named (spelling?) Beto took care of me. What the other place worked me on for almost $1500 Beto told me should have cost about $120, and then he re-did it for $80. Then he let me leave it at the shop for a couple of days because it interacted really badly with a work trip I needed to take. My experience at this location was stellar. This was a couple months ago. Sorry I took so long to keep my promise, Beto. I'm dumb and I forgot.

This is for the Pep Boys on H St. Chula Vista.. they do not know how to manage appointments, my…read moreappointment was at 1 o'clock in the afternoon. They said it would take an hour and a half for a simple inspection. I sat there for a full hour and 20 minutes, staring at my truck that hadn't moved for an hour and 20 minutes. It was in the same spot the whole time. That's why we make appointments so we wouldn't have to wait that long. I do not recommend this place at all!!!!!

Here's a polished version you can use as a review:…read more Thank you so much to the owner, Ashley, Robbie, the Lead Sales Advisor, and Brian, the Auto Technician, for the tremendous help this afternoon! It truly felt like a miracle to get my car inspected the same day and secure the last appointment of the day. I was so anxious and worried after scraping the underside of my car, fearing it would end up being a very expensive repair. Everyone was kind, professional, and reassuring throughout the entire process. I especially appreciate your generosity in securing part of my car with zip ties at no charge, even though I wanted to pay for the diagnostic. That level of honesty and customer care is hard to find these days. Thank you again for your outstanding service. I will definitely be recommending your shop to my friends and family!

Great service! I came in for a smog check and everyone was so amazing. Ronnie provided me with…read moreawesome customer service. Smog check was so fast! Definitely coming back!

As I have always experienced from them, they were great! I scheduled last minute smog check for…read morenext morning service. I also needed an oil change. I told them I was on a tight schedule and if they could do the two in basically 90 minutes. They were able to fit my needs in and were done in an hour. Awesome service. Thanks Lori and crew!

Learn how to upsell…read more Look - I'm standing up for the consumer. The price of gas has doubled. It's logical that people may try to fill their tank paying with a $100 bill. My tank is 13 gallons. This place was charging $6.26 for the lowest level octane. $6.29 (my tank was about empty) X 13 gallon tank = $81.77 At that price - "no change for $100, or can't break that" goes out the window. Just suggest that I spend the entire hundred. I even asked to buy a Red Bull. If you don't have that much change - fine. Just upsell, use your mouth, and say, "Buy such and such to round it out." That's it! I was not going to do the gas station attendant's job. If this individual is so gone that they can't upsell and (dare I say it) be a gas station attendant - maybe they should be working at Legoland California. Be a gas station attendant. Actually care about your job. I can tell that the people working here keep their jobs out of nepotism. Taco Bell will suggest that you just spend the whole bill, a gas station charging an arm and a leg for gas won't upsell and the gas station attendant is too lazy to suggest that you round out the bill - hilarious. - Had to make an edit, because I am disgusted by the bad service. I couldn't use my debit card, it was an emergency so I went here. Instead of a transaction taking place, I could have just spent the whole $100, the gas station attendant acted like the only thing they could do was let me down completely and have me drive off with an empty tank!