Rummeles Jewelry and "Mr. Rolex" delivered truly best-in-class customer service…read more Growing up in this blue-collar town, I never imagined I would one day own a Rolex. When the time finally came and I was ready to make that investment, there was no question where I was going -- straight to David, the absolute godfather of sourcing unique and hard-to-find models. He exceeded every expectation. From the first conversation to the final handshake, the experience was personal, professional, and memorable. David not only secured my Rolex Sky-Dweller masterpiece, but he also took the time to walk me through every feature with care and precision. The attention to detail and genuine excitement for his clients is unmatched. And yes -- celebrating the moment with a well-earned beer afterward made it even more special. I couldn't be more proud or grateful for the experience. If you're considering a fine timepiece and want white-glove treatment with hometown integrity, Rummeles is the only place to go. Highly recommend.

Adjustment of Citizen watch band. Helped immediately…read more Very professional/polite. Adjustment done quickly and proficiently. Didn't pressure (soft suggestion only) to make purchase of additional jewelry items....which probably will bring me back to purchase jewelry as holiday gift. Only thing I didn't like was the pawn store...buzz in...vibe front door....this town has no idea what crime is....which unfortunately exaggerates the "needs" to combat the "what if's" of a high end jewelry heist across the street from the POLICE STATION....come on. Keep it classy.

Fixed my RR watch where the ring holding down the basal came off by accident. Staff was polite,…read morepersonable,very knowledgeable and had my watch back within half the time they estimated it would take at A very reasonable cost! You have gained our future business as our preferred provider and we are so glad we checked you out. By the way, thank you Adam for a perfect job done on the watch.

The best jewelry store in Green Bay, high quality jewelry, great designers and a wonderful variety…read more I have a beautiful collection of pieces from Diamonds and Gold and plan to keep collecting! One of the best things is they are not snarky pretentious people here. I walked into Rummles once after I was at the gym and couldn't get anyone to help me, must have felt I was beneath them In my workout clothes. Diamonds and Gold treats everyone with respect and can help everyone with their jewelry needs

I needed my ring resized and I originally went to the mall and stopped at a few chain stores (big…read moremistake), the employees were so rude. I decided to take my business to this small business and I was pleasantly surprised. The employees here are SO kind and helpful. I really appreciated how they made me feel comfortable because I was nervous walking into a jewelry store to begin with because I am young and I don't have a lot of experience with jewelry. I was given the option to pay a little bit extra to have my ring done sooner and my ring was done within hours! I will definitely be back for any of my jewelry needs in the future! Please don't waste your time at Kay, Zales, Jared, etc. this place is wonderful!

I went there because I needed to replace just the clasp for a watchband. The young lady who helped…read moreme didn't try to pressure me into buying anything, and she gave great service at a great price. I highly recommend that you try them out!

Let me tell you... we walked in and we're kindly greeted, first off. Introduction, what it's…read moreabout, and what the separate shops are. Next up, the gem and crystal selection. HUGE. I am an avid collector of amethyst cathedrals, and they had some REALLY good priced ones. Will come back again.

Well, my fingers were crossed and I was disappointed. I don't know. I just kind of got the feeling…read morethat it was messy. Again small purse section. Nothing really exciting even earrings were not exciting. I would return.

This place was big and very organized actually. We spent a long time here just going through…read moreeverything which was perfect since we were trying to kill time. This was fun and there was tons to look at. It was not just clothes or random things, but very well categorized items on shelves and hanging down the walls as well. The prices on some items were still kind of high believe it or not but they do have really good snags and finds. I cant wait to go home and try all these new things! I also found the perfect Valentines and Anniversary gifts for my boyfriend as well as new ideas and crafts to start when I get home. The chaise was really nice and sweet. She talked very soft and even wished us a good rest of the night which I am not used to in Wisconsin so it was very nice to have that :) If I ever visit again I will most definitely be coming back to snag some more things and drop another $50

Service was not very friendly or inviting. If you were a regular you were talked to and treated…read morewith respect. 1st time in and no hello no nothing. The selection was nice and the value was fantastic. Most likely will not go back due to feeling like I was disturbing the woman from her puzzle and audiobook.

My daughter and I were excited to try out this shop, but when we got there, it was closed even…read morethough it was during their normal business hours

Had a great experience at this store! Great selections!…read moreVery friendly & helpful employees! Bought a stressless chair & it was delivered in just a couple short hours !

I ABSOLUTELY would NOT EVER shop this store. My husband and I went there, walked in and NOBODY…read moregreeted us. We walked ALL the way through the store, nobody asked if they could help us and we walked back to the front by the desk and they saw us just as they did when we walked in and NEVERY asked if they could help us. I called the owner of the store and she had ALL kinds of excuses as to why they didn't help us stating the store was so extremely busy, which was FALSE!!

Great experience, went on Saturday for when they opened and only had a short wait. Very clean…read moreprocedure room. Staff was very friendly and professional.

Went here on Wed 11/9/22,…read more Really great place. Been going here off and on since around 2006. Workers are very professional and kind. Take note of the review. Cash only so plan ahead. But if u don't have cash on u, they have a cash machine. Inside where they do the piercings or change up u'r jewelry- very clean. Great local biz to support!