I was in a pinch and needed quick cash... I had visited a…read moredifferent shop prior to this and something told me to look for a second opinion. A quick online search led me here and I'm glad that it did, because I was offered considerably more. I hadn't pawned anything in over 15 years and wasn't super knowledgeable about the process. The staff here walked me through everything and made sure that I knew exactly what I was getting into. I was in and out within minutes and left feeling like they took care of me. I would definitely recommend this place over others!

I've had a couple of disappointing experiences here. Both times, I felt judged the moment I walked…read morein. The staff gave me an extremely low offer on a high-value item and acted like they were doing me a favor. When I later inquired about a different product, another employee gave me an excuse that didn't make sense, and it came across as if they just didn't want to buy from me. Overall, the atmosphere felt unwelcoming, and the vibe of the place made me uncomfortable. Based on how I was treated, I won't be returning and do not recommend this place.

Customer service sucks. I wound up having to make a temporary pawn, which is extremely rare that I…read moredo, I brought in a high end electronic item to pawn ($500 retail) , at first they passed manly because that they didn't have a clue what they were looking at, I asked them that you might want to research it , he did and then came back with a offer of $75, $75 for a $500 item? Seriously? I didn't expect to get full price. It's a pawnshop, but I did expect a fair offer. I was only asking $250, that still leaves them room for a profit . I would of even entertained a $200 offer. But $75? I didn't bother telling them that I've spent over a thousand dollars in there over time. Nothing will cause you to lose business faster then trying to screw over their customer's . I will NEVER set foot in another Ace buyers again. If I could give them a rating of minus one, I would.

Well where do I start? They may know some things but they know diddly squat about music…read moreinstruments. They offer you even less than the typical 1/6 of used depreciated value. When presented with a genuine piece of vintage gear worth a lot of money, they'll take a look at a couple of scratches on it and say no it's a scratched up. Even after you remind them that this is a 50 to 75-year-old item and you would be hard-pressed to find one without scratches and present them with the literature about the actual nature of the gear and it's desirability, you're met with even more attitude then you're met with at the door. The guy that does all of the instrument assessments is just a undeniably rude, has a angry and put off demeanor, and leaves you feeling like as if your not supposed to even be there. How they get anybody to come in there is beyond me. I lost a $800 guitar in pawn for $120 pawn. Granted that guitar was worth $800 new, and I did have a blemish that was introduced to it much to my horror. That being said they now have that said guitar on the shelf for $1,100 and have so for a year now. Where they got the idea that it was ever worth $1,100 is beyond me but it is no surprise that it hasn't sold yet I can tell you that. You go through and they have just absurd prices on some things like the example I just gave where they're wanting more for it than it was worth brand new and you can still to this day go down to Guitar Center and buy one still in the dang box with a warranty and everything for 3/4 of what they're trying to sell a used one for there. On the other end at least their lack of knowledge makes for the occasional good deal on some of the gear because they mislabel and under assess a certain pieces of gear that are far more valuable than what they believe them to be. All in all it's a bunch of attitude without anything to back it up with. Don't waste your time unless you enjoy being insulted

I wanted to give a big shoutout to Allen over at Capital Pawn. I recently had the chance to talk…read morewith him about muskets, and I was honestly really impressed by how knowledgeable he was. He clearly has a strong understanding of the history, mechanics, different types, and overall details that go into muskets, and it was genuinely interesting listening to him explain everything. What stood out to me most was that he didn't just give quick answers or act like he knew everything. He took the time to actually explain things and answer my questions, and you could tell that this was something he was genuinely passionate and well-informed about. Whether it was talking about the differences between certain muskets, their historical background, or how they were designed and used, Allen was able to provide a lot of information and make the conversation really enjoyable. It's always nice coming across someone who is both knowledgeable and willing to share that knowledge without making you feel stupid for asking questions. Allen was friendly, patient, and clearly knew his stuff. If you're interested in historical firearms, especially muskets, I'd definitely recommend talking to him. It was one of those conversations where I walked away having learned a lot more than I expected. Capital Pawn is lucky to have someone like Allen who can bring that kind of knowledge and enthusiasm to the table. Definitely appreciate the time he took to talk with me and explain everything!

Im new here from Texas ive been here about 3 weeks im starting over frantically looking for a job i…read morecame to capital pawn 4 teens trying to sell stuff and was helped 0 I give up completely ill never come back as long as I live, when I desperately needed help they could never be bothered THATS FINE nobody owes me a dam thing JUST A LIL HELP WOULD HAVE BEEN NICE

I came to sell a piece of gold. I spoke with Miss AL who was very helpful. They paid me for 14k at…read more38+ grams. Then I looked at hand guns to buy as well. I will be back! What a difference from another Pawn store where the man treated me poorly. Awesome service. Very clean store. Oldies music was fun too!

I highly recommend this shop for the large variety of merchandise and the excellent staff. They are…read moreextremely helpful and very well informed. Al has been particularly eager to assist and answer any questions that i had. They go above and beyond most comparable shops. Thank you.

They perfectly resized my ring. Very professional and and friendly. As for the custom jewelry…read moreselection there are so many wonderful items to choose from. I will definitely be back to add to my jewelry collection

My custom engagement ring is beautiful! Richard really put in the effort and I could tell he's…read morepassionate about his job. Highly recommend this place.

My wife and I are visiting from Washington and my cousin suggested that I checkout this shop! I'm…read moretruly happy that I did! The business is very easy to find and access. The employee was very friendly and helpful. In addition, the store had just about any retro game and console that you may be looking for at a reasonable price. I picked up three PlayStation 1 games, one PlayStation 2 game, 1 PlayStation 4 game, and two PlayStation Portable games. I paid $55. I'm very happy with my visit and I hope to return someday! I would recommend this store to all gaming hobbyists. Thanks for reading!

We stopped by to check out the video games, and bought two surging sparks Pokémon trading card…read morebooster packs. Unfortunately they were fake cards, I would not recommend buying cards from this establishment. 12 dollars wasted for fake cards worth 0 dollars :( My recommendation is to go to Walmart or target for real cards. Unfortunate because I wanted to support a small business. Hopefully they didn't know they were fake, and I really hope they don't continue to sell fake product in the future.

Came here to just see what I had. They were extremely quick…read moreand very friendly. I really enjoyed their selection of jewelry & coins.

David is professional and knowledgeable. Selection is good…read more He always wants customer satisfaction and has urged me to return any jewelry that was not just right. Recommend this business.

I have been a customer for years I like the staff very knowledge in anything you need . Friendly…read more.nice ,polite ,my favorite is Birdie she has a way with her words where I can understand she is very funny .

Very professional and friendly service from are favorite employee lacey! We are very pleased to be…read moreable to come to a pawn shop and reicieve honest opinions and advice from her every time we come here! Thank you