My wife took her vehicle to the dealership for a recall issue. The dealership told her she needed a…read morebrake system flush. We brought the vehicle in to North Main Automotive. They said she did not need a flush and no charge to inspect. HONEST!!

This is the third time I have brought my car here, I'm not sure if they have a staffing issue, and…read moreunder promise nothing and under deliver is taken seriously here. I'm mystified by the good reviews, I can't even get anyone to tell me what's wrong with the car and look at it after leaving it for weeks at times, are they interested in doing inspections and oil changes only and only look at cars when there's nothing for the day, and their policy is to tell customers they don't know when they leave and be able to look at it, that it might be next week. On average, the last three times I've brought a vehicle here, I've had to call three times a remind them for them to even look at it, and they have moved towards never being able to give any kind of expected time I'm assuming they're still taking new vehicle's during that time and just forgetting about my vehicle or prioritizing people, they know or something? It's anyone's guess when there's no communication. So two thoughts 1. Someone in charge is overwhelmed Adhd person and is not processing cars in the order they come in while customers are being forgotten and not communicated with. 2. Whoever is in charge doesn't have the business assertion skills to refuse business. It would be better to have a future customer than create bad customer service that would make someone wanna take the time to write the review I am writing. The people have not been inpolite at the front desk, but like I said, it's promise, nothing and deliver nothing here, Secondly, I am returning the car for the second time with the same problem, after waiting a week and a half for them to look at it the last time, they informed me that it would be another unknown amount of time before they can order the parts to do the complete repair job, so I let them replace the ignition coil and got my car back I love my town, and I would love to give a better review for a local business, but for now I'm looking for another mechanic, and I would recommend you do the same. Maybe going to Asheville is worth it. When I was on the other side of town, I got some pretty good service at several places. Again, I'm willing to reconsider my experience if somebody wants to reach out, but this has been the worst customer experience at an auto place ever. It would be better for you to tell people that you can't take any business and that they would do better somewhere else then to instruct your staff to tell people you don't know when you'll be able to get to it and make them beg you to plug the machine in and let them let them know what the code says Update: 1/19/23: found a new mechanic, turns out one of the two coils they replaced just two months ago, failed because they were of dubious quality. Definitely not going back here., don't want to create a business rivalry, so I won't say where , but my car is running great now

They are the best very honest and treat you like family I highly recommend them to all my friends…read moreand family very dependable folks

I chose this business for an oil change and tire rotation on my BMW based on prior reviews. It is…read morecentrally located and easy to find. I was able to wait for my vehicle in a clean, comfortable, climate controlled office. I was helped by knowledgeable and pleasant individuals. My experience was very positive. I highly recommend this business. I am very grateful for their help.

I needed some work on my suspension, new tires, and an alignment. The folks at General Auto did a…read moregreat job. We have a steep driveway. I tried to drive through a patch of snow in my driveway and slid down a hill. The guy at the body shop recommended these guys to take care of the resulting suspension problems. The mechanics here were knowledgable and explained the problems clearly. Given what my car needed, they were reasonably priced. General Auto will be seeing ore of me and my cars.

Absolutely incredible team here. They know their stuff I came with an impossible task for this area…read moreon a lowered cambered car, I had taken this car to 13 different shops and was turned away by them all but general automotive and their team said it wouldn't be a problem. Very great customer service, big shout out to Jeff for his amazing service the whole time Ty team.

Have been going there for years. I've never had anything but speedy, affordable, and quality…read moreservice. This is my go-to for repair work. They are friendly and helpful. Once, my kid was stranded in another town with a flat and a stripped lug-nut that wouldn't come of so I could change the tire. McGinnis actually loaned me the tool to fix it...for free. It doesn't get any better.

I brought a ford 8.8 rear end to McGinnis garage for repair. They installed the bearings for me…read more They told me they have the tools to assemble my rear end. But when I called back to drop it off they weren't willing to help. The secretary told me he was on vacation &wouldn't have time to do it. After some phone calls, I gave up. The least they could have done is give me a valid reason. I would never go back again, weird

I like supporting local family businesses like this one and was really impressed with the…read moreefficiency and friendliness here. Even in such a short time I felt valued and enjoyed the conversations I had with some of the employees. Definitely not a Jiffy Lube or Take 5 experience where they screw with your car oversell you randomness and make no effort in being personable. I hardly ever make reviews but this was well deserved. I was nervous to come here because some of the reviews I'd seen, I looked through and noticed a lot of them were just handing out bad reviews everywhere so I gave this place a shot.

Amazing service every time! Everyone is always very friendly and the service is super quick.read more

Every time I've come here with a problem they've fixed it, once for $11, once for "no charge."…read more!!!!!!!! Expert diagnosticians, they clearly explain everything, everybody is cheerful and patient, and they do much more than tires & exhaust. A sixth star for the excellent cat in the waiting room. I wish I were a car so Barry's could be my doctor.

This is a local auto tire repair shop First time coming…read morehere. Had to call the day before and have them order the size tires needed. The girl said they would be there the next day. They sure were! Waiting area was clean. They took the car pretty fast and there were no games played with the price or anything. The owner is involved in all transactions and checks the work after it is done. Highly recommend this place if you need any tires or work done, very reliable and trustworthy place!

dude told me they close for lunch in 5 minutes at 11:40 and couldn't change a tire - It takes 10…read moreminutes, please. Also stated lunch ran from 12 to 1:30 - really 1pm - LIAR!! Tire was wrong size - who knows who's fault, but nothing for a solution- except maybe come back tomorrow- just really crappy service - get off the bong hippie Discount Tire is a great alternative

Ever since Hunter's abandoned all its Chevy customers, I have taken my 2002 4WD Chevy Suburban,…read morepurchased new from Hunter's, to Dale's. They have maintained it mechanically better and more economically than Hunter's ever did. At the 1st 100K service point, the dealer wanted over $1000 to perform the required service. At the 100K mile point, the water pump also began to leak, Dale's the 100K service by the book and did it right for $600 including replacing the water pump and changing the transfer cases' odd blue oil. Note, I have 360K miles on this vehicle, and so far, has needed a new water pump at each 100K mile interval, it is on its 3rd pump, but, it is amazingly easy to change out, 2 hour job at most.

Had leak in tire. Drove in with no appointment. Two men were working on a car. After I explained…read moremy problem, the one worker stopped what he was doing and immediately took off my tire, found the leak, repaired it and replaced my tire, all in less than 10 minutes. I was amazed at the fast service. It's a small, unknown shop, but great service. I highly recommend them.

Always good and fast. If you have tires that need to be installed, great service. You can sit in…read morethe car and they do the work. Easy.