Do not hesitate at all to come to this mechanic, they are actual godsends. My partner and I had…read morebought a van in Ft Lauderdale about 2 days earlier and was promised by the dealership we would make our 18 hour drive back to our home in Dallas, TX. Was told by said dealership that oil would be changed, coolant filled up, which were empty promises. We noticed there was a coolant leak around 5 hours into our journey, and quickly after this our oil pressure light came onto the dash but turned off after we pulled off the side of the road, along with a coolant temp gauge that was going a bit too high. When we would shift into third gear in our Ram Promaster, the low oil pressure light would flicker, and the longer we drove, the more frequent it would flicker on the dash, and by the time we were in Pensacola, it would flicker at only 1.5 RPM. We quickly pulled into a Walmart parking lot when we heard the engine begin rattling and slept overnight in an air up mattress in the back of the van. I got up at 7am, when most mechanics would open, and it seemed that no one would be able to fix our issue at hand all in the same day, in which we needed to be back in Dallas by the next morning, which was 9 hours away. After calling several chain mechanics and not getting any results, I noticed Bob Cole's Auto, and it felt like a sign to call them, since my partners fathers name is literally Bob Cole and is a mechanic, and they said they are an auto repair shop that doesn't take appointments and is first come first serve, and that if we could come quickly we just might be able to make it back to Dallas in time. Well turns it out it was just half a mile down the road from the Walmart, and they were fully able to diagnose the oil issue, and even the coolant leak from a broken water/coolant pump. Turns out oil hadn't been changed in seemly years, it looked like thick tar, and therefore the oil filter and pump were completely clogged. Since the parts were close together they said they were able to completely fix everything in one day and it saved up tremendously on labor costs, since we were planning on getting the coolant leak fixed in Dallas and just filling up the coolant tank every few hours. They didn't have the pump available at the shop, and Mark was kind enough to go out of his way to drive to pick it up from a different shop for us. Our mechanic, Tony was also incredible, and they even both had us come into the shop so we could visually see exactly what was wrong with our van and the repairs that needed to be done, we were able to look at the oil, the pump, the filter and even the leak and they fully explained everything. Never have I been to a more transparent auto repair shop! We had to wait all day (very labor intensive repair) until closing at 5pm but it was no issue as Mark, the owner, was very kind and made sure we had plenty to do while the repairs were being done, and Tony even stayed late to make sure we could get everything fixed in time. They didn't even charge us for the oil change at all either. In the end we made it back to Dallas with no issues whatsoever, the gears are switching beautifully and there were hardly any upticks in the coolant temp even at 85-90 mph, and if there were, they quickly went back to normal. Now that we're back, there aren't any major repairs that we need at all, and our van seems to be very reliable. Coming here saved us so much money in repairs, since our engine could've possibly seized. At a normal shop these repairs would be over 2k at least, if not 2.5k, while we only ended up paying 1.8k for all repairs.
TLDR: this repair shop is one of the most reliable and transparent auto repair shop you will find and will not cheat or bullshit you at all. They are willing to go out of their way to help you and will make sure you are taken care of. Mark and Tony are awesome!! They are also first come first serve basis, no appointments.
