They fund same-day without checking your score? And free parking on top of that? That's wild…read more Super fast and chill loan spot if you just need some quick bucks.

From the owner: Our business specializes in providing loan solutions for customers with bad credit or no credit…read more With ASAP FInance bad credit is not an obstacle for a loan approval. You can get the emergency cash fast and easy when you need it the most.

I went in a couple months ago with a friend. She needed help and a ride to get to this spot. She…read morewas applying for a loan and was approved thankfully. The thing is........... I have never been to a spot where someone holds personal and signed documenta until they give them a 5 star review on google. This is pathetic. The lady at the counter literally would not give friend her paper work until she walked her through the steps on how to give them a 5 star. I didn't want to be rude especially because it was not even my business. Believe me right when we walked out of the store I have them a 1 star and was detailed on explaining why. The customer service was horrible!! My friend used me as a reference but beware if you do the same because ether will call you every other day to see if you would like to apply for a loan. Block block block!!!!

I won 't recommend. The service and the staff were all helpful , but the policy and the…read morepercentage or interest is overwhelming. I paid like over a thousand dollars already but the loan amount didnt go down. I'm so disappointed

First: As somewhat new to the area...we generally use the Outside Teller Machine...very efficient…read moreand practical. Called the branch to inquire re: prevalence of "skimmers" and ATMs asa spoke to a very smart, cordial young lady who explained how Provident is very aware of and prevents "skimmers." First- parking lot was packed. - Tip: park in the large lot and walk in... I was confused by the outside teller machine...there was one very nice employee at the counter...explained the how to ... Homeless man with shopping cart was at the teller for awhile.......we waited for him leave.. I like Provident...funny...only one employee available..

7 to 10 business days to have a replacement card mailed to me after fraud? I asked if I could have…read moreit expedited and I would happily pay the cost to do so. I was transferred through three different departments, rep, providing my information and the purpose of my call each time, and then placed on hold for 22 minutes with no one ever picking up after the third transfer. I'm told I can pick one up in the local branch But it won't have the tap to pay feature. Talk about outdated and out of touch with the times. Oh, and don't get me started on the crappy app with major lag time and how only sometimes taking a picture of a check to deposit works and other times it reason . I honestly hate banking here and will absolutely be transferring elsewhere as soon as I have the time to sort it out and make the switch.

Normally this place- although the store is small, and dirty with graffiti all over steel tables,…read moreempty racks sitting around the entryway abs a filthy parking lot...is acceptable Today I called early at 2:20 and spoke to a new employee to make sure that I could pick up an online payday loan by 3. I was assured by the employee three times that she saw my loan and I was able to come pick it up anytime before 7. so I drove for 40 minutes each way and getting all the way over there- only for her to look at the computer.& say " Oh, I'm so sorry. cut time already passed." The epitome of unprofessional. WTF!!? So I'm out gas and money only for her to respond with. "I'm sorry" and essentially that I was correct in the first place and just wasted my time. Then, when I called back during my second forty minute drive for NOTHING-& spoke to Gina who is the purportedly the district manager who apologized again, but kept directing me back to what the paperwork says.. as if that's going to pay me back for their incompetence. Absolutely ridiculous and unacceptable! Are either of you going to send me back my gas money or give me for my time back for being misinformed? Doubt it. I suggest if you're gonna hire them, concentrate on them actually giving out the right information in the first place, not simply giving out misinformation so easily instead of nonsense that others have to deal with the aftermath. I give my business to you with trust and am thanked with lack of factual information and actually caring about what your customers think. Sincerely not appreciated and "I'm sorry" doesn't do s*#t. I'll take my business elsewhere and be sure to tell EVERYONE I know about this damb foolishness- so they ain't have to suffer incompetence too. Being" New" doesn't excuse my being put into a predicament because you did not train your explore PROPERLY, and aren't inclined to care more than you implying " Read your paperwork." -it's insolent. Thanks for nothing.

They have false advertising and they charge you to you to take your hard earned money off of the…read morecard and they run your credit and you give them all your financial information and collateral bank account information and they still deny you even though you have good credit and they charge you when you have direct deposit

Warning! Important Information About Oportun This company…read moreis completely unreliable. If you're considering taking a loan from them, please be extremely careful! Two years ago, I took out a loan using my car title as collateral. I paid off the loan early on August 8, 2024. They promised that my title would be mailed to me within a week. However, eight months passed and I never received it. During this time: I called them dozens of times, but was kept on hold for long periods. They frequently disconnected my calls after saying "I'll transfer you to a manager." When I visited their office, they treated me rudely and lied repeatedly. Instead of resolving the issue, they kept trying to offer me new loans. Eventually, I filed lawsuits against them in Santa Clara County Court for fraud and document forgery. Soon, they will be legally required to return my car title based on the court's decision. Terrible customer service. Your important documents may not be safe. They aggressively push new loans instead of resolving existing issues. Bottom line: Stay away from this company! Do not let them take advantage of you. Remember, in America, the law protects your rights use it!

Would you pay a thief $5 to steal however much they decide to take from your wallet? Oportun is a…read morescam. This company misrepresents their intentions with your accounts and mysterious "admin fees" as they take money arbitrarily without notice or approval from you. Why would I pay $5 a month for them to appropriate some unknown amount monthly into their account when I already have a savings account? I do NOT have a loan with them, they literally took the money and the amount or transaction did not appear anywhere on my Oportun funds. Ask yourself why would you pay $5 a month for them to take however much they want for services you did not approve. Again this a scam company. When I called the rep was very rude and refused to tell me where in their agreement I authorized any moneys to be transferred and she could not provide any specific information. I asked when they got approval from me to transfer any funds other than some monthly fee and she refused to answer, instead kept repeating the same accusation that I approved it which they have no record of. I demanded the money be returned including the $5, the rep stated I would not receive the $5 but the $79.48 would by returned in 1-5 business days. Bottom line is that this is a fraudulent company. I had no loan with them, and they appropriated money without my consent and without notice they'd be taking any amount they want at the time. They should be ashamed of themselves. If my money is not returned I will sue them, and at the very least I'm reporting this to my bank, the FCC and BBB.

From the owner: Construye tu credito y ahorra dinero -Prestamos…read more -Seguro de Auto Asegura tu futuro Seguros de: -Salud -Vida -Inquilinos -Fondos Universitarios -Fondos de retiro Build your credit and save money -Loans -Car insurance Secure your future Insurance: -Health -Life -Tenants -University Funds -Retirement funds

It was fast and easy. Customer service was great and the representative was very knowledgeable.read more

I love this branch. Yoav was very kind and wonderful it was a great experience and I will be coming…read moreback here.

Only because I have to pick a star. I wish I could give them a -5. The worst loan company I have…read moreever dealt with. I would say any of the positive reviews came from within the company. Read reviews and if they are your only chose then walk or take the bus. NIGHTMARE is the easiest word to use. When you go to trade in your car if It's not paid off company's like automation will not even deal with them. Don't get screwed.

Patricia is extremely rude and shows a lack of concern for issues. I would never recommend this…read morecircus of a financial institution.

Aside from the street work that always seems to be going on around here, I'm a fan…read more I come to this particular Citibank whenever I'm in the area but would prefer this location over others easily. My transactions are always prompt, accurate, and I'm on my way to do life in no time. I may not always get the warmest greetings but i'd pick fast service over useless chit chat- but maybe that's just me. Service may not be friendly but it absolutely isn't rude and I can live with that. 3 stars for Alum Rock Citibank.

Maribel Castro super rude you ask her a question and responds with such ignorant response. Not…read morehelpful at all hope she fixes her attitude towards customers that just need help.

All my stars go to the manager Lulu. She is the nicest and gives the best customer service. Every…read moretime I go here I always ask for her.