Can't say enough positive things about my experience with OneAZ. Briana Hughes worked with us…read morethrough a challenging out-of-state car purchase and was highly professional, patient, and knowledgeable. Very competitive interest rate and no payments for 90 days. Couldn't be more satisfied. Bruce P.

I joined in 2006 and for years and years I never stepped foot at a branch. Due to personal matters…read moreI have visited this branch about 4 times in the past few months. The staff is very friendly and professional. Briana Hughes has helped me greatly. I stopped by for a complicated personal matter and she was caring and compassionate, and helped me find a solution for my issue. They provide some additional services for members, which include document shredding, and cashing out coins (with no fee if you select gift card).

I live in California and was hesitant about purchasing a vehicle online without seeing it in…read moreperson. After browsing LiftedTrucks.com's large inventory, I found a Bronco I really liked and began working with Adrian, a salesperson. Although we negotiated for a few days, we couldn't quite agree on a price. Adrian stayed engaged throughout the process and continued sending me other options. I eventually found a truck I loved at their San Antonio location and we were able to come to an agreement on pricing and add-ons. Financing started off smoothly. I originally had a loan with my California credit union, but because it was an out-of-state purchase, they required a long list of extra steps. Tony in finance stepped in, found me a different lender, and got everything finalized quickly. Up to this point, everything felt great. Unfortunately, once the deal was funded, the communication dropped off completely. Adrian stopped responding, Tony was busy, and no one could give me a straight answer about when my truck would ship. I was told "I'll call you right back" over and over with no follow-through. After several days of this, the frustration really set in. When I finally reached a manager named Keith, he made promises but also never got back to me. The turning point came when my wife called the dealership and reached Mike Milliken, a manager who immediately took ownership of the situation. Mike called me right away, apologized repeatedly, gave me his personal cell number, and assured me he would make things right. And he absolutely did. Mike stayed in constant communication, provided updates in real time, looped me in with the shipper, and promised I would have my truck before leaving town that weekend. He even sent shirts, hats, and stickers for my family to make up for the inconvenience. Thanks to his effort, my truck was loaded in San Antonio on Tuesday and delivered to my driveway in California on Thursday just as he promised. The truck is fantastic and we get compliments everywhere we go. While the process had some major ups and downs, Mike single-handedly turned what could have been a terrible buying experience into a positive one. He earned our appreciation and our future business. Thanks again Mike for everything!

Lifted Trucks have great products and I bought an Escalade from them and soon to buy a Bronco for…read moremy daughter. If you go to Lifted Trucks, call Hunter Hubbs as he takes the approach to how can he bring value to the car buying experience. Plus, he makes the purchase process extremely easy. I highly recommend you utilize him for a vehicle at any location within the locations of Lifted Trucks as he will make sure you are presented with the options you need. Call you soon Hunter to get that Bronco! Thanks again for all that you do!

Been with NFCU for several years, and I never really had a problem. Much better than USAA these…read moredays.

Melanie helped me with a Western Union sending today. I gave her all the information needed, when…read moremy wife went to pick up the cash she was told it was sent wrong, called the 800# and was told it looked fine and to have my wife go find another western union, told her not an option, what needed to be done was have my name as sender, she argued with me that Navy Federal was sender. My wife was totally inconvenienced - PHILIPPINES requires a name, Crystal from Navy Federal states that's not going to happen. ZERO stars for Navy Federal and shame on you!

My Desert Financial Credit Union Nightmare My wife died on…read moreOctober 25th, I lost my job a week later, and I have a daughter on disability. She had accounts that did not have my name on them. I'll skip to the end. After multiple attempts, each time receiving a different answer and incurring legal fees, it came down to bringing my daughter to the bank to cash in an IRA that was less than $1000.00. They gave us a check. For SSI Reasons, she has a cap on how much money she can have in the account, and it was already over the cap. I took her across the lobby to cash the IRA check, and they refused to cash it. On the good side, I was able to buy my wife her headstone. The final problem was my daughter's account that holds SSI money. I had to go to the SSI office to get a letter stating that I'm the party responsible. I returned the letter and tried to have the account changed so I could gain access. They told me that I had to wait until they heard from SSI. I called SSI, and they said that any existing money was between D.F. and me. I checked the account online; my name was on it. I went to the credit union, and they told me I still didn't have access. I had to beg her for her back rent money. Too: Desert Financial Credit Union, you win. Keep the money January 29th, I'm going back to SSI and having the deposit moved to another Credit Union I can trust. At least you won't get anymore. I'm selling my house and will cover expenses until she gets caught up. If Desert Financial says, "I'm making this up," they have a record of each visit and can publish it. To Desert Financial If you want to sue me? Save your legal fees, I'm protected by poverty

I was a customer for over 20 years. I lost my home due to Desert Financial not honoring a court…read moreorder to remove me as being responsible for a loan that was not in my name. I am requesting my family to also cut ties with this fraud of a bank. They are rude and disrespectful. I don't recommend using them.

Helping my nephew set up financially. We began in Mesa. His payroll office is blocks away from this…read morelocation. The office does not email or link to important personal documents. They print. Employee picks up. He brought his required docs here, this branch got them into the filing system, accessible by Mesa before closing time. Success! Thank you Desert Financial.

I banked here for a short while. I sold my home and deposited the proceeds into my account. Lo and…read morebehold, I was told not to bank there anymore because they thought I was a scammer. Seriously. After kicking me out I was sent a letter telling me that they did research and discovered where the money came from. Not sure if they don't like senior women selling homes without male figures helping them or what. If I was a person of color they would probable think I was a drug dealer.

This location is outstanding. Every time we visit, the service is consistently excellent and the…read morestaff truly knows what they're doing. It's easily my favorite location. I especially want to give a shout out to Koa, who absolutely deserves recognition. Koa was knowledgeable, professional, and provided extremely useful information while helping us with a cashier's check. Huge thanks to Koa and the rest of the team for delivering real value and great service. Respectfully, Jacob S.

Needed a document notarized…read more They always provide fast, friendly service with a smile, whether you need paperwork notarized, make a deposit or withdrawal, or set up a new account. Staff always put the customer first.

After three banks, including the issuing bank, refused to cash my check despite having all proper…read morelegal documentation, I was beyond frustrated. Desert Schools Federal Credit Union DSFCU stepped in, treated me with respect, reviewed everything carefully, and got it done. They made me feel like family, not just another customer. They truly came through. Trusted local bank for me.

I have never had an issue with Desert Financial until now, but this experience has been beyond…read morefrustrating and disappointing. I deposited my tax return check on February 27, and because my tax preparer is in Illinois while I am in Arizona, they decided to hold my funds, claiming it was fraudulent. I explained that I am originally from Illinois, and this is my tax return, but they refused to believe me. The representatives I spoke to were extremely rude, especially the gentleman, who was arrogant and condescending, insinuating that I was lying. To make matters worse, they are holding my money until March 13 with no clear explanation of why such a long delay is necessary. This has put me in a terrible financial situation--my rent and utilities are due, my car needs repairs, and my son's birthday just passed on February 25. I was counting on these funds to provide for my family, and now I am struggling because of Desert Financial's unnecessary hold. This feels like financial bullying. It's my money--I worked hard all year for this refund, and yet they are keeping it from me for no legitimate reason. The way they handled this situation, from the lack of understanding to the outright rudeness, has completely ruined my trust in this institution. I regret ever banking with them and will be warning others to think twice before doing business here.

High quality bankers with great experience in commercial loans! Would highly recommend Edward…read more Value is in their quality and care!

The staff is always helpful and I rarely have to wait long to do my banking. We have several…read morebusiness accounts and personal accounts.

Sierra Pacific is the place to go for car loan, 100%!!!!!…read more Terri is the super star and forever my hero. I had a very stressful situation in a span of 2 hours and she totally solved the problem. I would recommend Sierra Pacific going forward to anyone who has any type of banking needs. Depending on the time of year you visit or open a new account, they could be offering attractive perks as well!

If you are looking for a car loan, Sierra Pacific Federal Credit Union should be one of the 1st…read moreplaces you check out. Working with them is a breeze and they offer incredibly competitive rates. I had the pleasure of working with Terri and she was very communicative, answered all of my questions quickly, and provided me with great advice. Her service was impeccable and it really made the loan experience simple and easy on my end. I 100% recommend using Sierra Pacific for your loan and banking needs - you will not regret it!

I have been with this credit union since 1995 . Even when I moved to California I was amble to…read morecontinue my banking with a sister bank. The staff in person and over the phone are professional and knowledgeable in helping me with anything I request.'

Every time I come to this location the service is always the slowest service being received…read more There's always a line with 2 MAYBE 3 tellers. I always regret coming to this bank, you may as well clear your schedule. You'll be there a while.