great service, staff was very helpful and friendly. We are…read morefrom California and came for the AYF championship. Great place and convenient since they have you exchange cash for coins

Got there name from a friend, needed every piece of clothing, linen, towel, bedding. It was hundred…read moreof pounds, Omg the people who there, all where nice and very helpful. Picked up loads every day for a week, they helped me load everything if I could give them 10 stars I would.

When I followed up, they reviewed my account and came to an understanding of the situation. There…read morewas all the problem in a very acceptable manner.

I was charged over $16.00 to put a simple stitch in a broken zipper. Not a new zipper or…read morereplacement, just a simple stitch at the bottom of the original zipper on a 1/4 sip pullover. What a RIP OFF.

Customer service is absolutely the WORST I have ever experienced. Consistently rude, disrespectful…read moreand unprofessional. I will NEVER use this place for anything and would not recommend it to anyone. Have had items missing, definitely count your items!

Outstanding service every time! This business has three of the most wonderful employees Martha,…read moreAngie and Jennifer go above and beyond to ensure customer satisfaction. Reliable, efficient, and welcoming highly recommended!

Terrible ethics!! Brought a designer dress in and when I picked it up, it had two stains on it. I…read moreknow for a fact that those stains were not there and I was told that sometimes food oil comes to the surface after cleaning. I had only worn the dress once and had not eaten anything while using the dress. Also I always examine my clothes prior so if there are stains, I can ask if they can try to remove them. I followed up with management to see what my options were. I reached out various times over two months and left messages. Never once received a call back. Terrible ethics and customer service.

They are just horrible they told me Tuesday I went on Wednesday then they told me Sunday then they…read morecalled me back and said it will be ready in an hour I got it back in the shirt was damage

Fashion fresh screwed me for the last time by not delivering once again so I decided to try these…read moreguys that are in the next plaza over. They're closed in the middle of the afternoon on a Saturday and they're closed on Sunday. The only two days most people have to run errands like picking up/dropping off dry cleaning. With that kind of "business sense" I'm not going to trust them with my clothes.

Brought in pair of shorts twice with the same stains. 1st time they did not mark where the stains…read morewere. Came back with the same stains again they did not mark where the stains were. I asked her to mark where the saints were so they wouldn't miss them again. She said she would when she moved them to the back. Surprise, surprise. STAINS STILL THERE! went to another store stains are gone. No more

Marisa at the Fashion Fresh Strand location is a miracle worker! This was my 2nd visit with a…read moreseemingly impossible stain to be removed. Once again, removal of a stain that we had no idea what it was. First class service. Highly recommend!

Fashion Fresh has been my trusted dry cleaner for over 10 years and Donna has been a familiar and…read moretrusted face. Thank you!

Cannot accept clothing for repair unless the seamstress is actually on site or will not I should…read moresay. Very inconvenient. It's not like there is a line outside the door or something. This business model could be improved.

I've been using Fashion Fresh in Naples for over a year, and I couldn't be happier. Teresa did a…read morewonderful job hemming two of my dresses and tailoring three others to fit the shape of my body perfectly--she even made an additional alteration on the spot while I was trying them on. She finished everything in under two weeks. Brenda, who handles the dry cleaning, is always professional, and our clothes come back looking like new every time. Highly recommend!

If I could give a - I would. Brought my laundry in, told when it would be ready and the date and…read moretime were on the slip. The date was the day before a trip. When I can to confirm the day's deliveries were in I was told it would not be in for 2 more days. That doesn't help when you're leaving the next day. I was told by the woman who answered if I had said I needed it she would have told it wouldn't be ready - regardless of what the slip says. Terribly annoying... Yes, a first world problem... but... a terrible way of doing business.

My boyfriend and I had dropped off two comforters at this cleaners on Fri July 21st. One comforter…read morewas ours and one was our roommate's. We were assured that they would both be ready the following Monday and that they would call to notify when we could pick them up. Monday comes and goes and we had not heard from the cleaners. We had a busy week and were going out of town that weekend so we just let it slide and picked up a cheap $10 blanket from Walmart in the meantime. The Monday after we were supposed to pick it up comes and still no call. We called them and they let us know that one of the comforters were done, but the other had been misplaced somewhere and that they could not find it. Okay... So we go to pick up whichever comforter was done, which turned out to be our roommate's (go figure). Over the course of the next few weeks, we would call frequently to get an update on the whereabouts of our comforter. The receptionist would tell us the same thing each time we called and assured us she would call back by the end of the day with an update; not one time did she ever call back. The only piece of information she could give was that the store has several locations and that it's possible it may have been sent to any of those locations for whatever reason. I guess they have a certain store they bring comforters to? Doesn't even matter... Since she was absolutely no help, we insisted on speaking with a manager or owner, who were conveniently never available when we called either. Promises were made that someone of higher authority would be in contact, which was false. We expressed to the receptionist that all we want is our comforter and a refund, which sounds fair considering it had been almost a month since we've had a comforter. She was shocked that we would want a refund, as it had "not yet been a full month". It had been 3 weeks, close enough. End of August comes, still no comforter. We called again and were able to speak to a manager finally. We explained the situation and he says he understands and that he will try and look for the comforter. The best part was when we found out this was not an uncommon situation for this store. He said that it's happened so many times that people hadn't had their belongings for almost a year. I'm sure that was meant to justify what happened to us. We get another call just minutes later from another manager who has located the comforter, WITHIN THEIR STORE. It had not been touched because supposedly there was a different receptionist filling in that day who took in our comforter when we dropped it off & was unaware we had to sign a release for the type of comforter it was, so it could not be cleaned until they had a signature. I am extremely disappointed in the service we have received at this facility. Our comforter had been sitting in the same spot from Day 1 for 2 months. When we were finally able to pick it up, no manager was there to give us the refund. Even though the receptionist knew we were to receive the refund, and knew exactly who we were considering we had called and came in person multiple times to check up on the comforter. She denied us the refund because she didn't think the color matched what we had described it was. Probably because after being washed it went from a dark blue to a faint grey. Didn't bother debating, we dealt with this place enough. We were just happy to have our comforter back. Long story short, don't bring your belongings here unless you want them to become lost and receive them back in almost two months. And also if you want terrible service.

We've been using Lux services since October 2025 and so happy we found them. They do a fantastic…read morejob on all laundry, and their prices are very reasonable considering the great job they do. Everyone is so nice and easy to work with. I highly recommend Lux above other laundry services here in Naples.

They did an absolutely wonderful job with my laundry. I am extremely fussy about my clothes and…read morethey just managed to make everything smell beautiful and pulled neatly. All I had to do was put it away. Will definitely use them over and over.