NO MOBILITY AID ACCESSIBLE CHANGEROOMS! My mom loves this store and has for over thirty years. She…read morehad a stoke in early January and cancer surgery and as a result has lost a lot of weight and is in dire need of a new wardrobe to make her feel better. She needs a walker and help changing. We were loaded with clothes to try on and was prepared to spend a bucketload of $$$. Got to the change rooms and the doors were not even wide enough to let a walker through, the rooms themselves were so small we could not even shut the door for me to help her - no room for me. The stool they had for sitting on was too low, she could not get up on her own when normally she could. For store that caters to a more mature clientele, this is EXTREMELY DISSAPOINTING- you LOST a huge sale AULD PHILLIPS

Auld Phillips is sort of a funny place. If you look at the display in the window, it screams "50…read moreplus" market for clothing. Out of curiosity I explored it one day and found it has a dual personality. There is no doubt that the senior citizen can find their stand by faves in here. There is also a decent selection of French Dressing jeans, and other name brands that suit those of us who worry a bit about wearing sleeveless, but aren't ready for polyester elastic waistbands. There are some really nice dress blouses, pants and up scale jackets for business to cocktail purposes. The service from the ladies who work there is exceptional and they know fit, and make actual recommendations and help you get a nice look... how rare is that?!?!

I have Shopped at this store a few times when I have Been looking for special occasion dresses…read more Yesterday's trip was for my daughters vow renewal. I picked Out 8 or so dresses and couldn't make a decision. My consultant Erika went and picked out something similar to what I had Been trying to achieve and completely nailed it, she was so helpful and kind and honest, such wonderful service thank you so much!! And it was 50% off! I wish More stores treated customers this well!!

It's a nice place. High end quality suitable for ladies aged 30+. Size for all and different…read moreunique styles. It's a beautiful store and the ladies who work there are very kind and willing to help their customers and each other.

Our family visited this store at Willowbrook Mall today around 4 pm. We had a mission...to find…read moredresses for a wedding and we had to purchase them today. We came into the store and really wanted to make a purchase. unfortunately they hired two horrible sales associates (Sylvia & Lynn). My aunt ask to try on a dress but they refused and ask if we can afford the pricing. We said yes, and ask for the size but again they refused and said they didn't have her size. My aunt went up and look at for her size and it was there....long story short we were about to buy a $250.00 dress but because of their attitude we left and found a better dress at another store! Another customer who was standing at the front told us they also left because they overheard our conversation with the sales associates. What a shame! They could have made an easy sale because we were limited on time and willing to buy!

I've gone to several New Balance stores in Canada and the US and they've all been so helpful in…read morehelping me get proper runners. The Langley store is no exception. Their staff are very knowledgeable of the type of shoes I need for my hard to fit feet. First, they let me know what type of foot support I may need and then recommend several styles they have for my feet size, width and support. Their shoes are pricey but all the shoes I've bought from them have high quality material, have lasted me a long time and provided comfort and functioned as designed. They used to have boring colours and designs but they have stepped up their game and now have many stylish colours and material for some of their shoes. Unfortunately, the shoes I chose (1540V2) did not come in a newer and more stylish colour and material but it was perfect for my feet type which is more important. The store is located near Willowbrook Mall and has plenty of parking in the front of the store.

Well served by Margaret morning 11.02.2020. Well organized in consideration of Covid. Great Store!read more

I may be somewhat judgemental, but the clothes at typical US stores are not flattering. My choices…read moreare either teen-wear or "older-than-me-wear." I do not go for loud prints, or ill-fitting blouses. I like shape, design, and classic cuts. When it's time fo a serious shopping adventure, Ricki's is my tried and true option. The staff are extremely helpful with color matching, sizes, and honest opinions. Their Web site provides a 10 items / 10 ways guide that allows you to choose options that mix and match well. Given the Canadian dollar rate and the Summer sales, my last visit was an amazing bargain for the quality and quantity of my purchases. Willowbrook mall in Langley is a quick trip over the border. Skip the empty rack at Macys and find your Canadian chic at Ricki's!

Willow one day trip started from Willowbrook Center on 19705 Fraser Highway…read more We bought a bag and a T shirt from Uniqlo and the bag is on sale! Good timing and we are lucky as my bag has already broken! Just wondering why there are not a lot of customers shopping at the mall! We also dropped by the Winners to pick up a glass takeout box but most of customers are just doing window shopping over there! The temperature was so hot yesterday ! Our car was recorded at 31 degrees Celsius outside the parking ! I thought people should go the mall to have air conditioning especially for the baby kids!! It's about time to go home. I took some pictures for my record' ! Enjoy!

Went around the mall, clean and nice place. We didn't buy anything. Although there are various…read morestores to choose from just like any malls.