I would like to rate at 5 stars, but I can't.
Meat
The meat is good. I have no issues with that.
Selection
The selection could be better. I have to ask for some cuts that should be stock item, such as tri-tip, big meaty beef ribs, etc.
Price
The prices are what they are. I find them acceptable, but if you're a "too pricey" person you'll likely need to go elsewhere. They do have goods sales, though.
Service
Having owned and run many retail businesses I would NEVER allow someone to answer the phones or appear behind the counter who cannot answer simple questions. I hear "I don't know" most of the time. Yes, they will go the back and see if someone can provide an answer, but oftentimes I need to ask them to do it. My suggestion to the owners is to train your people to be knowledgeable about your business. Take them in the back and let them see and learn about how meat is cut and what the cuts are. Have them cut meat with a qualified butcher just to get the picture in their heads about what they're selling. read more