Ashley took care of my needs concerning my auto insurance she went…read more the country mile to establish the proper payment for my insurance these days one does not come across as caring and paying attention to your needs as Ashley exhibited with my interaction with her, State farm needs more agents like Ashley that actually shows a duty towards clients that are hard to come by in these fast pace times. J.A.Cimmarusti

Excellent support staff and service. I have used him for many years without any issues.read more

Great staff .Great service. Personable and efficient quotes, with detailed explanations and…read moreexamples given, if needed, to understand coverages. Alysa and Charlene were just wonderful!! So much better than many other insurance company reps that I had been talking to. (Either delayed call backs, or NO number avail to call rep back..). These women make it easier to secure your best rates. I strongly recommend that you give them a chance to estimate insurance for you.

From the owner: My goal is to be an insurance professional driven by keeping customers' interest primary. The goal…read moreof our team is to treat State Farm customers in a caring, friendly, and professional manner and provide remarkable customer service. We would appreciate the opportunity to earn your business. License #: AZ-7253137

Steve and the team are so incredibly helpful! Always readily available to assist with anything that…read morearises. Recently had my windshield replaced and Steve had everything arranged for me in a matter of hours. Highly recommend!

Steve S. Has more knowledge and patience than most agents and he will not hesitate to go above and…read morebeyond to not only answer your questions and concerns,but to make sure you get the coverage you need. I Highly reccomend Steve S. For all of your insurance needs!!!!!

Yvette M. Johnson was very pleasant on the phone and efficient…read more in getting everything transferred over to my new car. It was totally painless for me! Thanks Yvette! Ann Marie F.

Charlie and his office have been responsive, supportive and professional during my long association…read morewith him and State Farm. Highly recommend him and State Farm as well.

Kent is amazing he takes the time to explain everything and also follows up and cares about his…read moreclients. If you want an insurance company and a representative that is professional and amazing pick Kent.

From the owner: "Independent Insurance Agency / Broker Agent Kent McKee offering Auto and Home insurance from top…read morerated carriers including AAA, Foremost, Hartford (including AARP), MetLife, Nationwide, Progressive, Safeco, State Auto and Travelers Insurance."

After 5 years and achieving "Diamond" status with Progressive insurance, Bob was able to save me…read moreover $1000 per year on my auto insurance. He was professional and quick to respond. I highly recommend Bob for your insurance needs. Laura H

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Tucson, AZ area since 2020, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

A gazillion stars is not enough. Both Andrea & Anissa go above & beyond the proverbial extra mile…read more I was searching for different car and homeowners insurance for 3 reasons: less expensive, better coverage, an actual person who would pick up the phone without having to 'listen to the menu as our options have changed'. I was happily surprised that I got all that and a bag of chips! Customer service is through the roof. I felt like I was having the most fabulous conversations with a neighbor. I traded in The 'H...F...' less expensive, better coverage, I don't have to talk to an automated system, if it does go to voicemail they call you back pronto! It's impossible to express how grateful I am to be in the care of Tucson Insurance. Thank you Andrea, Anissa & =^.^= our furry friends.

Very prompt replies to calls and emails. Best prices for auto, home, and investment properties.read more

Update to Stu's response: I spoke with State Farm and filed a complaint regarding Stu's comments…read moreand lack of professionalism at the time. I understand mistakes happen however, the defensive and condescending response was the reason I switched agents. This was discussed with Stu previously and this was his email response. "I'm certain I can make time to resume our discussion of "timely manner" again. Simply let me know if you'd like to do so. In the short term, however, Phillip Brit (copied above) may be able to lend you an ear or find someone else that will." The tone of the response continues to reflect the overall lack of concern for my business. I spend my money with businesses that understand the value of honest and sincere service, mistakes happen, poor attitudes are a choice.

Stu Lewis and the State Farm staff at this office are always pleasant, professional, through and…read morehelpful. Great team supporting a good set of products!

We recently moved back to Tucson, and our insurance rates with Allstate had become unreasonably…read morehigh. We started shopping around and contacted all of the big names in insurance. Ultimately, we ended up going with Parks Farmers Insurance-- and are we ever glad we did! Not only was the agency by FAR the most affordable for our home and auto policies-- saving us HUNDREDS of dollars every year-- the staff is incredible. June sat down with me for well over an hour when we first decided to switch and went over every line and detail of both of the policies, making sure she understood exactly what we needed and wanted in our policies (and what we didn't)! She also went out of her way to double check everything in the policies and insure we received as many discounts as possible. Whenever I've had any issues or questions, I've been able to get ahold of the office quickly and they've been incredibly responsive and helpful. Aside from the fantastic prices and excellent customer service, what I love most about this agency in particular is their dedication to Tucson and their clients. They host regular client block parties (hello free tacos!) and donate regularly to charities- most recently, we spotted them sponsoring a booth at the Reid Park Zoo during Halloween! If you need insurance-- and we all do-- you can't go wrong with the Parks Farmers Insurance Agency!

These guys are awesome. My grandfather passed away in June and his insurance lapsed before I could…read moreget the home up for sale. I live in California, so I called to reinstate, since the mortgage company sent a letter that they would purchase insurance, likely at a much higher rate, than what existed previously. I spoke with Roxanne over the phone and by the end of the day she had sent a letter by FAX to the mortgage company, informing them that there is now an active policy on the home. What else can I say - no attempt to up sell and they knew this was a short term policy. But they treated it as importantly as any other, which is customer service at its best. If I was local, I would definitely do business with this office.

I've used American Family Insurance for the last 20 years, and I've used this particular agent…read moresince 2001. I've been a pretty low-maintenance customer most of that time, but last year someone ran a red light and totaled my car. It was the first time in my life I'd been in a car accident that was mine to deal with, so I was entirely unfamiliar with the process of making my claim and dealing with the other insurance company. Beth and Carmen were always great about answering my many questions--and anticipating many of my questions before I even had a chance to ask them. I also have to commend American Family more generally (as in the company as a whole, not just this agency) for their fairness in the valuation they gave my car--and for the work they did coordinating my temporary replacement car from Enterprise and my appointment at Von's Carstar for damage assessment.

This is a great agency. I have gotten consistently superior service from Beth and Carmen who handle…read moreevery problem intelligently, quickly, and carefully. I've had many agents over the years and I recognize the ones that rise to a different level. Beth is one of them.