Gabe Dooling, is great to work with for my insurance needs. He makes sure I have the coverage…read moreneeded. Been a long time customer.

Gabe Dooling and Tucson Insurance Associates are AMAZING!!! They really do care about their…read morecommunity and doing right by each individual that interact with. I recommend Gabe and Tucson Insurance Associates to everyone. Keep doing a great job Sir!!!

TAWNY ELLINWOOD is the best !!…read more Tawny works in Dan's office and she is simply the best !! She helped me get renters insurance for my apartment, then car insurance for my daughter. The price of my daughter's car insurance was so good, that her boyfriend also switched to State Farm. :) I have thoroughly enjoyed working with Tawny for many years now. She is always upbeat, friendly, helpful and professional. She answers all of my questions and responds quickly to my calls and/or emails. DEFINITELY contact her for a quote on any insurance needs.

We have been using this agent for 11 years. Which just adds to the shock we have experienced due…read moreto the utter incompetence and a lack of rudimental courtesy and customer service skills. As a 'mom and pap" type landlords we own a few properties in Phoenix. While preparing our taxes we noticed that we are missing one of the insurance bills. So we called Dan's office. To our great surprise we were informed that our insurance policy got cancelled a year ago, due to a claim on a tenants part! But no one bothered to inform us!!! Not even a courtesy call, reminding us nothing!!!! Complete disregard for long term loyal clients. He said that " insurance company has sent us a letter" (not true). Insurance cancellation should be a registered letter - which we would have received! He expressed a complete disregard that our property was left uninsured for a year!!! Not even an apology, nothing or any desire to remediate the situation. Naturally we are taking all our business elsewhere and telling everybody to stay away from that dump of an agency!! Also filing a complaint with AZ Insurance DIFI. Avoid Dan Kalm Insurance - they treat long term clients as garbage and discriminate against them. P.S. I jus wanted to add some facts after I ve had a conversation with this person - agent. He demanded that I should remove this review in a rude way - I said I would only do it if the situation is remodified and he would apologize to me - at this point he went completely nuts screaming at me, telling that I am blackmailing him etc... This is a scary individual - beware! P.S My review stands. The Agent is rude with major attitude issues. Said he was doing me a favor by contacting the insurance company to renew the coverage. Effectively, doing his job for which he collected premiums/commissions from us for 11 years, without paying any attention to our Canadian address before. Hence - its just a lame excuse not providing basic polite customer service. In 25 years - this is the rudest agent I ve been dealing with. I have never had such a negative experience. Never even an apology, just the righteous attitude. Yelled at a me for posting this review. Told me to get out of his business to get insurance some place else. If you don't want to be treated like garbage and being screamed at for your own money - AVOID AT ALL COSTS. Just for reference: What he attempted to refer to without a knowledge that many years ago I went to a law school: Commercial electronic messages (CEM) sent to recipients in Canada from another country must comply with CASL. Senders of CEMs need to: (1) obtain consent, (2) provide identification information, and (3) provide an unsubscribe mechanism. This is what the CASL is about - we communicated always via mail and email hence implied consent. And just a lame excuse on a part of an incompetent, lazy, misleading agent. Plus given his recently changed reply - he is very good in twisting the facts. He is not to be trusted! P.P.S, At this point we decided to seek a legal advice and will contact State Farm directly to recommend them to have a better customer service focused training to their agents. Its obviously a complete failure at this stage. This person should not be in a customer focused business. End of story.

Worst insurance experience ever. Extremely unprofessional. I got transferred to these people from…read moreanother State Farm agency that I loved who changed companies. Over the last six months time I have contacted Thadeaus Jones agency to add or change a policy they have either never called me back after the request, or when they did days later they put the wrong type of car on the policy even though the have the correct VIN (happened twice), don't call you back at all, give you attitude, and always address me by the wrong name. I am currently on day 6 after calling 3 different days, of waiting for them to call me back so I can add an insurance policy. I'm not sure if this is putting me or them at a liability risk but It seems they have better things to do then keep me insured, so I will be going to a different State Farm branch.

Tracy is an angel. Super funny and 110% focused on helping you spend the least amount possible…read more Took me a grand total of 35 minutes to get auto and renters insured, papers signed, everything. She's awesome!

Not good at returning phone calls. Don't even bother emailing or texting....no answer EVER. My…read morerates went up when I moved into a MUCH safer neighborhood. Something very fishy here. Other than that they seem ok.

State Farm provides all the Insurance Coverage you need and Brett Overstreet's Agency will provide…read morethe Service and Support. I was referred by a friend to Angel Tafoya, Account Manager, and in over 50 years of dealing with Insurance Companies and their Agents, I have never been treated better! Angel listened, discussed, evaluated, advised and... executed! Flawless "Customer service" exactly as promised - expeditious, on time, and.... she was able to meet or exceed my previous Carrier's Coverage at a significantly better price! If you're in need of solid Insurance Coverage or just thinking about changing your Agent, I highly recommend you call Ms. Tafoya at Brett Overstreet State Farm and talk with her - I can pretty much guarantee it will be time well-spent!

Dustin made it very easy to transfer my car insurance from one state to another! He's very friendly…read moreand I had a good experience working with him.

The high prices are separate from the great front line of employees that answer all my questions!…read moreThe workers are separate from the ed of corporations that fleece us!

As an auto insurance customer with State Farm for approximately 30 years, I can claim without…read morehesitation that they've been exceptionally good to me. For example, my new(er) car was slightly damaged around the time of the big microburst monsoon storm that hit Tucson in June - the one that knocked down so many trees. I didn't realize there was damage to my car (front bumper) until three days after the storm, so I wasn't positive regarding the actual cause of the damage; I just knew it didn't come from something I did. So, I was honest with SF regarding the situation. And, rather than count it as a collision case, which they could have done, they put it on my comprehensive instead. That saved me $250 (my collision deductible) and guaranteed no increase to my monthly payment. As my father is ex-military, I could have gone with another insurance option years ago, but I decided to stick with SF to establish a solid track record. (The monthly rate was only $9 less/mo. anyways.) That decision of mine has seemingly paid off even though I've switched SF agents numerous times over the years. Their staff has always been cordial, professional, and prompt regarding all of my auto matters, so I'm making it a point to mention their high-level of performance and my personal satisfaction. Scott Cleaves Teacher, Tucson

Very disappointed in this insurance. I fell victim to a scam by a homeless person. Since the…read morehousing shortage and decrease in funding to help the homeless in Tucson the city have people living in the washes and the streets. I was at the gym at 5 AM on September 24 and I was leaving, barely moving, going to turn on to the main drive of the parking lot outside of LA Fitness on First AVE. The sun was not out yet. I felt a bang behind my seat on the side of my car. I stop and get out and there is a guy all dressed in black screaming and yelling. I called the police and the ambulance. The man was hurt, I did not know what happened. I stayed till everyone was gone when the police came, took pictures, and fortunately there was a witness who gave me his phone number. He had left the gym before and was suspicious of this guy walking out around the parking and looked spaced out. He would not talk to the police at the hospital and then went to a lawyer and reported that I backed over his foot then pulled forward and back over again. The witness disputed his version. I WAS NOT CITED. The witness stated there as no way I could have avoided what happened. I was hardly even moving. I reported it to this office and the guy told me that this parking lot has a terrible homeless population. I did not know. I went back a few weeks later and took photos of them sleeping in the parking lot when it was light out. There damage to my car. Then I get notice that this office will not talk to me and I try to send a message and I was blocked. They determined I was 60% at fault. REALLY no support and obviously a scan. I have never in over 40 years of driving I have never had an accident my fault. You're good if you don't need this insurance. STAY AWAY IF YOU DO. THEY DO NOT PROVIDE SUPPORT!!! I moved my policies.

Philip Polder and his staff are everything you could ask for in an insurance agency…read more Friendly, efficient and professional service at its best.

I have had an amazing experience with this company! All of their agents are professional and…read moreexperienced and they are even able to help in English and Spanish. Julissa helped me get a quote and made it so easy! Will definitely recommend to people I know.

You can't go wrong in selecting Bill to handle your long-term care insurance needs. He is…read moreexceptionally knowledgeable about long-term care issues and the variety of policies that are available to meet each clients needs.