Moving to the area, I had to update my auto insurance. While at it I needed to add renters'…read moreinsurance too. My carrier put me over to Secord as my handler and so far, so good. Each time I've gotten on the phone with them to handle things, it's always been pleasant. I won't name drop anyone, but I appreciate being helped in a friendly way when dealing with something that I'm not excited to have to do. When I kept getting notices of proof of insurance being required, I was helped out. I don't have a printer so that I could send these documents but thanks to my agent I could electronically sign, and they sent it directly to Progressive, who kept bugging me for the proof of coverage. So, this is a good start. I hardly ever spoke to my handlers back in NJ, and may not here either, but so far, I'm glad that they're pleasant to deal with.

Good rates. Communication pretty good but good use a little improvement. I will use them again.read more

Love everyone here! All so helpful and wouldn't choose anyone else with my insurance needs!read more

As I leave the Sequim area, I sadly have to close my last policy with Bell Street Insurance. I…read morehave been a client of the agency since 1984 through of the days of Billie Sue Anders and Bill Bailey to present day. Everyone there has always been very helpful and knowledgeable . . . . . . Don't hesitate to call Bell Street Insurance.

I've been a client of Kris Curtis' since I bought my home in Sequim in 2014. My mortgage company…read morepays Allstate for my homeowners insurance. I received a refund check in the mail from Allstate. When I contacted Kris to ask him why I received the check, he said it was a refund check because my policy was canceled in 2018. 2 years ago. Kris failed to contact me when my policy was canceled. I did not receive any mail or phone calls to notify me of this change to my policy. When I stopped by Kris' office with the refund check, he told me there was nothing he could do to help. He said he could offer me a new policy at 50% more than my old policy. I found him to be incredibly unhelpful. I would not recommend Kris Curtis. I went to other Allstate office and found another agent who was incredibly helpful and helped correct this problem.

This is the latest review and it is not a good one. I spoke to Michael Wong, he was rude and…read moredismissive and not helpful. He kept mispronouncing my name and I corrected him several times. He purposely mispronounced to be insensitive and stupid. I wouldn't deal with someone who lacks patience and empathy.

Michael was very helpful and friendly. He explained the options and gave me some great information…read moreabout earthquake endorsements. He responded within a few minutes of my request on Yelp. It was a fantastic experience. I was shocked how cheap the policy is and how much coverage it provides. It's less than half the cost of my previous coverage and covers more.

Edsel at MIIA Insurance demonstrated exceptional knowledge in providing comprehensive auto, home,…read moreand umbrella insurance. Highly commendable service.

From the owner: Insure Carefully, Dream Fearlessly…read more As your local American Family Insurance agent, I can offer you dependable insurance protection. We offer specialized coverage for your Auto Insurance, Home Insurance, Life Insurance. Insurance for your Rentals, Contractor Insurance, Home and Condo Association Insurance, Business Owners Package Insurance and more. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

This review is for Maggie Merritt (in the Port Townsend branch of Homer Smith Insurance) who, I…read moremust say, might be the most patient person in Jefferson County. We have Safeco insurance on multiple rentals, our home, two vehicles. Plus an umbrella policy. Over the past 18 months, we have been selling the rentals and she has unfailingly sent us the correct form to cancel our policy and promptly processed it. Ditto auto insurance. At one point, I wanted to see if we could get better coverage and contacted State Farm, Allstate, etc. through other agencies. That's where Maggie's service really shone. Responsive, accurate. We stayed with Safeco. Last year we moved into one of our rentals and sold our old residence, requiring a policy to be changed from landlord to homeowner. I, a genuine insurance dummy, got confused about all the refunds and Bal Due statements. Maggie hung in there and patiently explained what she had to do to align all our policy terms to end on the same date, again to help this dense policyholder. We've had contact with other agents at the PT office but Maggie is the one to help you. Highly recommend her!

Offer good product but Joan has horrible customer service. She has an arrogance about her that is…read moreoff putting. Because of her poor communication style we have selected another insurance agency to conduct business with. The product and pricing were good but not good enough to have to deal with Joan.

I've been a customer for over a decade. My original agent left but i…read moreI returned and received amazing service from Laura Young. Highly recommend!

Thanks so much to Jessica Martinez for the professional service she had provided while we were…read morebuying our policy. I appreciated how through she was in giving us all options.

I wanted to switch offices to Jon Jack because it is closer to home and I was dissatisfied with the…read morePort Angeles office. I received a polite call from Mr. Jack, the result being that "we do business substantially the same as the Port Angeles office" and intimated that they didn't want to take me on as a client. I guess the good old boy network is more important than a 40 year State Farm customer. RIP my State Farm account!

My husband and I needed to do some business while out of town and received amazing service from…read moreChloe in Sequim, WA. She was very friendly and went above and beyond to help us!