Over 3 years, Trucordia/Secord has provided outstanding, reliable service - they truly work for…read moretheir clients, with helpful claims advice, and finding an outstanding alternative to the "big name" insurance companies that treated us very shabbily. You can trust them to work for you in finding the best insurance solutions for your particular requirements.

Miranda didn't respond with an auto insurance quote for 10 days and then only after I followed up…read more She sent an email with a quote that was $500 more than my current insurance with no explanation as to why she would recommend them! Why would you do that?? That is a terrible business practice. I will not use them again.

Love everyone here! All so helpful and wouldn't choose anyone else with my insurance needs!read more

As I leave the Sequim area, I sadly have to close my last policy with Bell Street Insurance. I…read morehave been a client of the agency since 1984 through of the days of Billie Sue Anders and Bill Bailey to present day. Everyone there has always been very helpful and knowledgeable . . . . . . Don't hesitate to call Bell Street Insurance.

I've been a client of Kris Curtis' since I bought my home in Sequim in 2014. My mortgage company…read morepays Allstate for my homeowners insurance. I received a refund check in the mail from Allstate. When I contacted Kris to ask him why I received the check, he said it was a refund check because my policy was canceled in 2018. 2 years ago. Kris failed to contact me when my policy was canceled. I did not receive any mail or phone calls to notify me of this change to my policy. When I stopped by Kris' office with the refund check, he told me there was nothing he could do to help. He said he could offer me a new policy at 50% more than my old policy. I found him to be incredibly unhelpful. I would not recommend Kris Curtis. I went to other Allstate office and found another agent who was incredibly helpful and helped correct this problem.

This is the latest review and it is not a good one. I spoke to Michael Wong, he was rude and…read moredismissive and not helpful. He kept mispronouncing my name and I corrected him several times. He purposely mispronounced to be insensitive and stupid. I wouldn't deal with someone who lacks patience and empathy.

Michael was very helpful and friendly. He explained the options and gave me some great information…read moreabout earthquake endorsements. He responded within a few minutes of my request on Yelp. It was a fantastic experience. I was shocked how cheap the policy is and how much coverage it provides. It's less than half the cost of my previous coverage and covers more.

Edsel at MIIA Insurance demonstrated exceptional knowledge in providing comprehensive auto, home,…read moreand umbrella insurance. Highly commendable service.

From the owner: Insure Carefully, Dream Fearlessly…read more As your local American Family Insurance agent, I can offer you dependable insurance protection. We offer specialized coverage for your Auto Insurance, Home Insurance, Life Insurance. Insurance for your Rentals, Contractor Insurance, Home and Condo Association Insurance, Business Owners Package Insurance and more. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

This review is for Maggie Merritt (in the Port Townsend branch of Homer Smith Insurance) who, I…read moremust say, might be the most patient person in Jefferson County. We have Safeco insurance on multiple rentals, our home, two vehicles. Plus an umbrella policy. Over the past 18 months, we have been selling the rentals and she has unfailingly sent us the correct form to cancel our policy and promptly processed it. Ditto auto insurance. At one point, I wanted to see if we could get better coverage and contacted State Farm, Allstate, etc. through other agencies. That's where Maggie's service really shone. Responsive, accurate. We stayed with Safeco. Last year we moved into one of our rentals and sold our old residence, requiring a policy to be changed from landlord to homeowner. I, a genuine insurance dummy, got confused about all the refunds and Bal Due statements. Maggie hung in there and patiently explained what she had to do to align all our policy terms to end on the same date, again to help this dense policyholder. We've had contact with other agents at the PT office but Maggie is the one to help you. Highly recommend her!

Offer good product but Joan has horrible customer service. She has an arrogance about her that is…read moreoff putting. Because of her poor communication style we have selected another insurance agency to conduct business with. The product and pricing were good but not good enough to have to deal with Joan.

Thank you Kris for you incredible help year after year. I always have the best service from all in…read morethe office when needing info or having a question. I have been in the car business 23 plus years and have done business with many companies. Mt rate has gone down the last two years as my agent is always looking at rates for me as I have my 22 year old daughter on my policy. Thank you again!!! Jackie Walton

I've been a customer for over a decade. My original agent left but i…read moreI returned and received amazing service from Laura Young. Highly recommend!

I have been using this office for Car Insurance for 10 years…read more Since December of 2023, I have been having issues with billing and communication with this office. First off, I had autopay on, the app said I didn't pay and when I checked my bank account TWO payments had been taken out. My bank placed a stop hold as it was flagged for the two large amounts. Therefore the payments never ended up going through. When i called to have this taken care of i was told one thing by one person and transferred three times before getting the correct person. I then had to turn off autopayment and pay with a new debit card i had opened up. Due to this the next month the payment was again pushed through and the stop hold was still in place and instead of getting any notice that the bill had not been paid; i get an email telling me when my plan renews i have to pay all up front or loose coverage. I had been in communications THE WHOLE time this was happening and my bill was paid within a day or two of the due date, including the LATE FEES. So why am I being panelized for something that wasn't my fault in the first place. I emailed and i was given the option to go through Birstall West for TWO YEARS so i can get my autopay back and so on. While all of this was happening i was in email communications and texting communication (as i work an office job 8am to 5pm M-F and the office closes before i can stop by or call in.) and now i am getting more emails and texts telling me I LIVE AT ONE ADDRESS and have my car in a different place???? I haven't lived at that address for YEARS, LITERALLY 8 YEARS and i have updated and emailed to have it updated MULTIPULE TIMES. I am currently looking for new car insurance because I am fed up with being doinked around.

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.