My hubby and I went in to purchase a door for our new home. We were treated horrible by each and…read moreevery staff member including management. We were informed that our estimate would be ready the following day. We gave them exact measurements and discussed our order with multiple people. Our estimate took 5 days and each time we called to see if they had it, they were so rude and dismissive. We had to go to the yard and request an estimate in person. They then told us they would have the door completed and ready for pickup in 2 days. It wasn't ready for another week. When we finally picked it up, not only did they continue to be very unprofessional and rude but the door was not correctly cut. Customer service was the worst I've had from anyone here in Lubbock. We were very disappointed to say the least.

Had to order the same door 3 times before they wanted to make it and when they did they never…read morecalled until i went to the store and found out they had it, then it ended up being a totally different measurement than i requested