Absolutely the worst customer service I have ever received! I wish I could give negative stars…read more Lack of return phone calls and lack of empathy took what should have been a simple process and turned it into a major fiasco. I needed to send a registered letter to the president of the company I order to get action. It took them more than 5 months to get The date on my beloved Mother's stone when it was promised I 4 Weeks. The manager showed complete disrespect and kept changing the price of the bronze plaque. To add insult to injury, the plaque was put on crooked.

My folks bought their plot many years ago. My dad passed on Easter Sunday. While it was a…read moreterrible time in my life, Damien Lyles Sr. made it as pleasant as it could be. He helped us manage the challenges we had and made it very easy. After the burial, we worked with him to purchase a monument for my parents. He is as an absolutely great guy who was helpful while being compassionate and empathetic. Definitely a great organization, and more importantly, a great person to work with.

The scars this business left on me will be with me forever. Very unprofessional, rude, and simply…read moreunkind.

The need arose for advanced planning services and working with Dames seemed like a natural choice…read more Soon after calling with the initial inquiry, I was connected to Larry. Larry was infinitely helpful in guiding me through the process for advanced planning, all while being incredibly transparent with pricing and fees. Nobody wants to deal with death, but he handled the process with patience and understanding. He answered all of my questions thoroughly and no stone was left unturned. I cannot recommend Larry (and Dames as a whole) enough. They have been around for decades and their service and degree of excellence made it obvious as to why.

We had a service here and the female with dark hair was quite rude to guests and the children who…read morewere at the service,she assumed my husband was lost and not part of the family due to his color.She said she didn't care that she would get a bad review.They colored my dads hair and gave him a goatee (he never had one).just a sad time to have to deal with her and not be 100% involved in the wake

We asked repeatedly to have corrections for a name!corrected obviously couldn't be bothered…read more Hopefully when one of the heir lived one's passes - they get it right. Disrespect.

Very nice facility, sized to handle large groups Ample…read moreparking and staff is compassionate Excellent, but hopefully not a place you need often

Jim arrived early in the morning following my father's death. He was kind and compassionate,…read more making a rough time better by treating us and my father with dignity and respect. In the coming days, Jim, Ryan and Britney treated us like family. I hope I never need this service again but when and if I do I would not hesitate to call the Tezak funeral home again. Thank you for helping us during this difficult time.

Thank you to Blackburn Funeral Home for their warmth, kindness, and courtesy. They were incredibly…read moreunderstanding and gave us ample time to grieve and helped us through the pre-funeral stage. It was truly heartbreaking for us all to say goodbye. Therefore, the kind people running this place and the family coming together made it easier. Great value. They did not behave like a typical capitalist business; instead, they were kind and focused on benefiting people and showing legitimate care. Thank you, Kathy, and everyone at Blackburn Funeral Home.

I would like to thank Kathryn Giegerich and her staff for helping me and my family get through a…read moredifficult time. They were friendly and helpful to us. The facility is clean and ready for service. I highly recommend Blackburn-Giegerich-Sonntag.

I suggest calling Goodale or Anderson before choosing cremation or Funeral services at O'Neil, I…read morewas able to find services at a fraction of the cost with just a couple of phone calls.

Yelp REALLY should have a different comment associated with a five-star rating for any businesses…read moresuch as this. There was most definitely NO "WooHoo-ing" going on here as making funeral arrangements and/or attending funerals and wakes is never an "exciting" adventure. Of course, when you are grieving the loss of a close loved one, it's difficult to think straight and stay focused on what needs to be done. Kelly M. at O'Neil is an absolute ANGEL (She even kinda looks like one!) She sweetly and sympathetically walked my family and I through each step, covering every single thing that needed to be done and helped to clarify decisions that were difficult, which I'm sure IS her job, but she truly excels at it! I believe she went above and beyond to get my family and I through it all as quickly and as painlessly as possible. Actually, every single employee that I encountered at O'Neil showed the utmost professionalism in the nicest, most sincere possible way! The facility itself is absolutely gorgeous! I've been told that it was recently remodeled (prior to my use of it in summer 2012) so I do not know what it looked like previously, but I can tell you it is most definitely a comfortable and warmly welcoming, yet classy place. Last month another family member passed away and the family IMMEDIATELY went to O'Neil for the arrangements, even though they used other facilities regularly in the past, everyone was so extremely impressed with O'Neil while attending my Husband's wake and funeral that it will be the only facility our families will ever use from now on.

Hickey in New Lenox was lovely ! I knew as soon as I walked in for the first time that this was…read morewhere I wanted to wake my mom! The staff Jack was so kind and thoughtfull and patient always make us feeling at ease! My mom was a100 years old and they made her look 75 it couldn't of been any more perfect ! Thank you Hickeys for making our day stresss free! I highly recommend you to all my friends!

Everything was so beautiful and they were so accommodating and kind. I will highly recommend them…read morefor your loved ones.

Excellent service from start to finish, amazing in dealing with every step of the process of grief…read more Great communication, always available, ultimate class of service. Highly recommend to everyone

From the owner: Specialties: Cremation, Preneed, At Need and After Care…read more Products: Keepsakes, Merchandise. Services; Grief Support, Keepsakes, Cremation, Preneed, At Need and After Care, Cremation Memorial Services.

We only had a cremation for my loved one. Wayne was very pleasant and outgoing; I would recommend…read morehis services to anyone. Thank you, Jim Johnston