In this age of "AI" impersonal customer service, it's SO refreshing to find a person who stands out "Head and Shoulders" above the rest! Justin Petty, Project Mgr. For Wichita, Ks. FARHA ROOFING is that outstanding individual! Not only did he answer my calls with questions promptly, but he pulled out all the stops when a "wrinkle" entered our plans. DUE TO SLOW almost non-existant communication with my real estate agent, we thought we had a plan to have a SIGNED roofing contract before closing and the buyer was agreed to that, as this was their busy season and we're about 3 weeks "out" on scheduling. On a Wed. The buyer's agent called my roofing co. To inform them that the bank would NOT close unless the roof was COMPLETED before closing which was only 5 days away!!! Well Justin called in a dedicated crew of 8-9 (Justin even worked up there himself partially) who came that Saturday at 6:45 am. and DID NOT stop until they finished up at 3:45 pm!!! They roofed an entire 1500 + sq ft house (mine) and the attached apt./condo next door 1100+ square ft (part that I'm selling) and a 500+ square ft detached double car garage and tool shed in just 8 hours!!! Now that's what I call CUSTOMER SRRVICE!! That even included all the lawn clean-up and packing up of equipment as well! Never in all my 76 years have I EVER experienced that level of dedication to an excellent experience for a customer. If I could, I would rate them a 20 out if 5 stars, for the value of the product as well as excellent installation, plus my satisfaction as a customer!! If YOU are in need of a NEW roof, don't hesitate to call JUSTIN PETTY for a FREE quote at FARHA ROOFING at 316-648-1475! You'll be GLAD you did! read more