Case # 33156 as 100% disabled Veteran, retired from govt service, providing home care for 86 y/o stroke victim, paralyzed on left side 250 lb. mother, an 80 yr old uncle with full Alzheimer's and at times an 11 yr old g.niece, and I, was suffering from a needed hip replacement i thought I would get a shower so I could bathe my mom properly and I could have a safe place to wind down from care giving I called Tailored Remodeling of Wichita, Ks. who sent "Josh" an employee that no longer works with them, to take my measurements etc. I specifically told him I needed a handicapped shower to bathe my mom in a shower chair. I also told Josh please give me what I ask for and not what you might think I can afford. I need this shower to come out to this wall. The product arrives and it comes about 18 inches Short from where I told him it needs to be. I told him, that doesn't look like its coming out to the wall. Josh just kind of rolled shoulders. I wanted to punch him. Now I'm in my house with 2 men and my handicapped mom. At this point, it took the wind out of me. Especially when I didn't have time to wait another minute, or another 3-6 weeks to redo this shower. By Christmas Day of 2022, I lost my mom and my uncle in 2024. I was in mourning and was also going through depression and anxiety which is part of my service connected disability. in 2026, as i still awaken in mourning, to resolve this with who ever the head guy is which he came to my house and looked at the job, yall the shower is 29 inches. the almost exact width of the soap dish and folding chair seat, and the curtain barely reaches the floor the water drip outside the shower pan and on my floor unless I keep the seat up. Not only that, I have to stay scrunched up to the corner soap tray tower so the water doesn't spray out of the shower. Also I ACCIDENTLY, over paid the lending company 15k and I paid it early. There is NO way I should have this Shi++¥ little shower. So if you choose to deal with this company, when they take your measurements of what You want, You make sure you measure and validate that they are giving you what you want and not what they want you to have or think what not can afford, or judge what you deserve. The guy who came to my house said he thinks I just have buyers remorse. You darn right I do. I am remorseful of buying their product. I told Josh what I wanted and why I needed it, Josh saw my mother and knew that shower would not work and gave it to me not giving a single fk. they wasted my VA benefits on this shower as I was having my 1st service connected full hip replacement.
And another thing, the dude that came to my house told I got what I paid for. Of course, I pay my bills. That wasn't what I told Josh I wanted. He put the measurements on the paperwork of what he wanted me to have and since I didn't consider that I should've babysat a professional and expected him to give me the measurements I wanted, I assumed it was supposed to be a "tailored" fit, he told me they only have a certain sized floor pan for handicapped showers. If they couldn't give me what I needed, they should have not taken the job!!! Make sure they can accommodate you and your needs before you hire them read more