Pre ordered and paid for a taxi to pick up my daughter to take her to the airport. Taxi failed to show. Several phone calls later to the office - still no show. He finally turned up a full 30 mins late which cut it fine for her flight. Once at Bristol Airport, she got out and thanked him and rushed for her flight only to realise that he was chasing her! He wanted the fare in cash from her. Refused to listen to her explanation that we had already paid in advance AND he was a half hour late. He tried to take hold of her arm to get her to come back to the car but she rang us. Once we were on the phone, he desisted and went back to his vehicle. This was all witnessed by an older couple who asked our daughter if she was alright. NEVER use this company. A complete shambles and I wouldn't want anyone else's daughter treated this way. No apology from driver for being late. read more