I have been buying from Encore Records for the better part of a year now. They have very…read morecompetitive prices and a pretty good selection. I usually have my orders shipped to me and the shipping charges are reasonable. Hopefully as the weather gets warmer I will be able to do the drive to Kitchener more often from Toronto to visit the store.

I've been dealing with Encore literally for decades. My favourite spot for LP or CD shopping. Mark…read moreis great, prices are more than fair compared to elsewhere, everyone is friendly & knowledgeable and his staff has been there for a long time. Want to know what a business is like, check staff turnover. Their website is great, and since I can't get around like I used to, I end up having items shipped directly to me. Always respond to my email questions, and will order for you if they can get it. Top notch service.

My all time favourite store . If in Waterloo visit ask for Charles he will get you what you need…read more:). Prices good selection good if they don't have they will look for it

Amazing vinyl selection, the staff will go to every length to find recordings and scores that are…read moreoutside of their normal inventory, and the service is incredible. The staff are friendly, thoughtful, extremely knowledgeable, and as dedicated to their customers as you could possibly find. They are going above and beyond during CoVid, and it's really worth visiting the shop in person when it once again becomes possible to do so. A special place.

I was at a thrift shop and a guy told me about this place. Just thought i would check it out. Best…read morechoice i made that day. Lots of records to buy and most i bought were cheaper than thrift shops. Cant wait to go again just 1 problem 1 1/2 hr or more drive away

Very good record selection and friendly staff, would definitely recommend to go there if you're in…read morethe area, very good prices too, got 2 cds and a vinyl for cheap and they were in good condition.

Very cool neighborhood bookstore that is bigger on the inside than the out. Seriously, if you walk…read morein and just head straight back, you'll be surprised at just how far it goes! Lots of books, all different genres, clearly labeled, mostly used, some new. Staff here is friendly and eager to help if you need assistance finding a book or recommendation. The prices seemed fair to me, as well. I love this kind of store. We don't have one like it anymore where I'm from, so it was especially nice to stop by and check it out while I was in Kitchener.

I stopped at A Second Look Bookstore with no intention of going in, but they had placed a table…read morewith books outside the store and I decided to take a look. Two books caught my attention and I went into the store to pay for them. After I payed for them, I decided to look around the store. it has a lovely vibe to it and today there were many people browsing and children sitting on the floor reading. I returned to the clerk and asked if they had a selection of books in other languages and she took me to where they were. I ended up buying 12 children's books in the German language. They almost looked new and the price was very reasonable. Since I had walked downtown and couldn't carry all of these books I asked if they could hold them while I got my car. When I returned there were some new titles on the table outside the store and another title caught my eye. I went into the store to collect my books and pay for the one I had just selected. the owner, Charles, asked how he could help and I told him I wanted to purchase the book. Hr looked at me with my stash of books, took one look at the book in my hand and said I could just take it. I insisted on paying for it, but he would have none of it. Will I go back, and recommend this bookstore to others? Of course! The staff are very friendly, knowledgeable and helpful and the atmosphere in the store is very cozy and welcoming. Parking can be a problem in downtown Kitchener on a busy day. But if you are willing to walk a few blocks, you can always find free parking on some side streets or in Victoria Park. And if you ask the staff, they even have some tips on where to park, if you buy too many books to carry a distance back to your car. Stopping by the store will be worth your while.

As a newly blossoming comic book buyer I wasn't sure where to start getting good quality comics. I…read morewas specifically looking for the new DC Absolute Batman and new Matt Fraction Batman runs, and boy was I not disappointed. Staff are great, the store is organized very well (easy to find the comic franchise you want) and the prices are great. this is now my go to comic book store!

A huge selection of TPBs and single issues. Very well organised and well priced. Kind service and…read morehelpful employees able to answer any questions.

The last time I was in this area, Indigo was still being developed. Three months later, it's nice…read moreto see that construction is done and Indigo is open. I was excited to visit the store before seeing an afternoon movie. When you first open the blue doors, the decor is pleasing to the eye. It's cozy. I walked immediately to the new books display and started reading Leonard Cohen's collection of poems. I love the electronics section, which has everything from Fitbit trackers to record players. Naturally, there are plenty of Kobo readers. I held my composure and did not buy another to add to my mini collection of two. The cookbooks section is divine. One of my favourite restaurants that I frequented a ton in Winnipeg, earls, has its own cookbook. I want it so badly! I love this Indigo. It's now my favourite one. There are plenty of areas where you can sit down and read. I love the knitted mittens and scarves that you can buy. The paper shop section screams my name, as I have a thing for picking out the most thoughtful card that I can to friends and family members. It's such an inviting place to spend some time. Starbucks has been open for a while here. I like that the designers knocked a wall down, so you can freely walk between Indigo and Starbucks. I will need to come back and get the panda personal humidifier, simply because it's so stinking cute! (356)

I have visited this location a few times and enjoyed it every bit. Before COVID, they had plenty of…read moreareas to sit down and enjoy reading and it is so sad that you only go in, go straight to a specific section, buy what you were planning to buy and leave as fast as possible. I used to love spending my time looking at their new books section, electronics section, cookbooks, home, fashion and kids section; or, sit down at Starbucks next to it and enjoy my coffee.

Amazing service.. Thank you Amanda you sre the best. Will definitely recommend to everyone. If you…read moreneed any help HIFI audio video etc. They will make it happen..

I've been a customer since 2003 - the NS staff have always been top notch, helpful, and got the job…read moredone. They have almost no staff turnover which has given me great service and continuity of customer care over the years. Their prices are competitive, and the quality has been top-notch.

Large store with an excellent selection of used books. Found a few gems here. You can also shop…read moreonline. Will definitely come back!