I waited months and months AND MONTHS for a call back on a plaque from Special T Engraving on…read moreLatham Street (formerly on North Main Street) and finally gave up. Due to a deadline we had and not being able to continue waiting and going back to Special T Engraving, I went online and found Professional Engraving on 21st Street in Rockford (815-226-7114 - proengrave.com). They were SUCH a pleasure to deal with and had the plaque done in two days! They are our "go to" engraver from now on and have a new, bigger project for them to do in the future. Good customer service pays and I can't recommend them highly enough!

I had ordered a wedding gift online. When it arrived, the spelling of the engraved name on the…read morenameplate was wrong. I needed to replace this, and I needed to do it fast! I had called a store in Beloit, WI, and they said it would take a week to engrave the names and the date on to a small brass nameplate. I then called Awards by Jody. She said that she was working on fulfilling larger orders but if I could come in within the hour (before lunch) that she would she would get it in for me. As soon as I arrived, she got to work. I showed her the piece and she knew exactly what I needed. I could not have asked for a better experience!! She set aside her work on a high dollar job, to do a $5 dollar nameplate! I was in and out of there within ten minutes!! Forget the mall! I wouldn't recommend anywhere else for your personalization/promotional needs!!:)

A small shop with a limited selection of gift items, but they usually have what I am looking for,…read moreand their service is excellent. I love supporting small local businesses.

Five star service. Tina and Mike do a fantastic job at service and do it at an affordable price…read more All of the engraving I get done goes to them. Great Family, even Better Business!!

Beautiful selection, excellent, professional and knowledgeable Found a gorgeous antique ring-…read moregoing back after Christmas

Today, I visited this jewelry store for the first time. I asked for a price on a gold vintage…read morenecklace. The lady that helped me was extremely professional , and she identified the karet stamp on a rope gold chain immediately. The owner offered me a fair price compared to their competitor across the street. The competitor across the street was not able to find the karet stamp, and the price was grossly unfair. $ 32.00 dollars for 18 karet gold a gram while scrap gold is trading over$ 62.00 I will definitely consult Kamin jewelry professionals. They were honest jewelers - and I would definitely give my business to them for future gold repairs or gold prices.

The ladies were amazing! I was desperate for a trophy for my granddaughter. I needed it the same…read moreday and they put it together and engraved it for me in one hour. Good old fashion customer service at its best.

This place is completely full of $#^+, I had some shoes I wanted to pawn and the man working said…read morehe would give me 30$ for em. Brand new Jordans, never ever worn, rare color ect...not my issue even tho he stole em @ 30$ I could've waljed away then. However, I needed the cash, more than 30$ too, so I asked him how much he would give me for my chain? This chain was purchased at Sam's club for 650$. I have pawned this chain at Paymaster downtown numerous times and gotten it back. 14k gold. 11.62g to be exact. Somehow this man ran a magnet next to my necklace and said it was sticking to the magnet. There are two places this could've happened, one, I broke it and had it repaired at a jeweler, or at the clasp there is one small ring that will possibly stick to a magnet because it's the way the clasp is attached to the necklace. The man working went on to tell me he would give me 30$ for the chain too!He said tho it was fake and it was "heavily dipped in gold?" I was like there is no possible way that's true. 1.Paymaster has given me 400$ on pawn for the same chain numerous times before, and 2. Why would he want to buy a fake chain for 30$ or any dollars for that matter? This man was a crook, straight up tried me and just to be certain I brought it to a jeweler after I left there and they AGAIN confirmed like Sam's Club where I bought it and Paymaster where I previously pawned it it's 11.62g 14k gold. If you gotta pawn stuff you are already in a bad way, go to Paymaster Pawn, they are fair, they aint tryin to rob u outta your stuff, and you get what u need if what you bring in is north it. I had always thought EZ pawn was kinda cool because they had shoes and purses and stuff. No, this place is a joke. It really sucks when one person leaves with a bad taste in their mouth because I ain't a review writing type person. However, I literally googled how to write a yelp review to warn other people this man will not offer you even close to what u have in mind, and he will possibly try to tell you what you got ain't even real in the first place. Beware!! Sorry not sorry, future consumers should know where they're walking into! ‍

Don't wanna answer their phone. Shows me they don't care about their customers. All we get is a…read morerecording.

I brought my wedding ring in to be resized. They also identified a sharp edge inside my ring and…read morewere able to fix it too. The repairs only took a couple days. The staff member was very helpful and so nice.

BEWARE!! CAUTION!! TRUE SCAMMERS!! I'd like to preface by…read moresaying before you even think about patronizing this business and spending your money listen to what happened to me and let that be your lesson. My named is Rochelle. I was a victim of theft & fraud at Zavius Jewelers. The scary truth about this business is how they run it. I was refereed to this business from a "friend," Michayla. Thinking I was safe from being violated. I finally picked up my Cartier diamond love bracelet after 3 months even though they told me it would only take a couple weeks. As time kept progressing, I started getting worried... All this time for a clasp? I of course took it straight to where I got the diamonds upgraded and customized for myself as they would tell the difference. They confirmed the bracelet wasn't the same. It wasn't even the same size! Not to mention, we had the diamonds upgraded to VS. It was confirmed the bracelet was not the mine! The diamonds we dull and missing and defiantly NOT VS. I sent Melissa (owners wife) a text & pictures showing her one of the DIAMONDS were SCRATCHED and missing. She asked me to wash it and claimed there was something on top of it, that I just needed to clean it. After I followed her request, I then responded that didn't work. She told me not to worry, she had PLENTY MORE diamonds at the store and if she came into town, to Chicago she would pick it up and switch it out for me. I proceeded to tell her how the unique markings on the bracelet that were once there before, such as certain indentions and signature touches were now missing. Her response, "he cleaned it." She took me for a fool, I then called my jeweler and asked if I can come see him. To say the least, once the cartier bracelet was retuned I knew I had a bad feeling. It didn't look the same the diamonds didn't have that rainbow color, it usually had. It was dull and fell fast past my wrist bone when put on. Different from before, which I had to pull past the wrist bone with my other hand! I can't tell you how stressful that was, standing there not listening to my gut and believing the words coming out of Luis's (owner) mouth as she stood there waiting, hanging off my next response. His first words to me were "See just as new! Check the serial number." Boy did my stomach drop. I didn't want to accuse him without proof and risk the chance of shooting myself in the foot but at that point I kept note. He continued by telling me the bracelet is factory made. With a machine, and "it's so easy to make." So I asked him, "do you have the machine to do it with? He replied "Yes." I then told them I was going to Cartier to show them the scratches and ask them what was going on because of course they would know. The response was not to go there and to just go to a local shop. Check the pictures. So before you think about spending your hard money with this business. Think twice, they're deceitful, frivolous, ill minored, and will rob you blind. No one deserves to have to go through this. This one is running loose and wild, stopping at nothing. Greedy, prideful. But the truth always prevails.

Anytime my wife and I are shopping for any jewelry we go to Busch Jewelers of Rockford, IL. No…read morematter what the holiday or occasion. We highly recommend this Busch Jewelers to all our friends, co-workers, family, and so on. My family even takes the time to drives several hours south from Northen Wisconsin just to make all our purchases here if that tells you anything about how good they are. My family has been doing business with BUSCH for over 20+ years now. We believe when shopping for expensive lifelong jewelry we want to deal with someone you can truly trust, a person you can look in the eyes and believe what they are suggesting to you, a company that has your best interest in mind. A jewler that listens to what it is you are looking for, not something they are trying to sell you. Regardless of the amount of the purchase big or small. A company that isn't just out to try and make a buck$$$$ Not here ladies and gents... We feel strongly enough that we have found just that amazing company that I wanted to take a few minutes to write this review and share our personal experience and dealings with you all. I was always told the Best Advertisement is word of mouth from customers. This local business stands behind their products. We enjoy the piece of mind knowing the warranty that comes with all our pieces we have purchased over the years. Or knowing that we have the ability to trade in our jewelry at anytime for the amount we paid for it (dollar for dollar) and upgrade to something new, something different, or maybe just something bigger or better. We know they take their time to hand select and only purchase the best quality of precious stones, they always offer the best unbeatable prices. Then you don't have to waste the time trying to shop around. They also will offer you top prices for any old or unwanted gold pieces that you just want to get rid of or put that towards a purchase of a new item. At Busch I never feel like I have to wait for some kind of gimmick sale for the best time to buy! It's always the right time to buy. Ask for Mitch and deal with a true professional. He knows everything there is to know. He is a no pressure kind of guy, he is there to make sure you leave with exactly what you were looking for. We love that they stand behind thier products 100%, no questions asked. So again if you are planning on spending some money on any type of jewelry or wanting some custom pieces designed go talk to Mitch at Busch. You will be glad that you did. No headaches no hassels..

Amazing service! I purchased a necklace for my 2 year…read moreanniversary and the staff was an absolute treat helping me narrow down my choice! Extremely polite and helpful. One young lady in particular was amazing but I didn't catch her name. 100% checking the place out.