Beautiful selection, excellent, professional and knowledgeable Found a gorgeous antique ring-…read moregoing back after Christmas

Today, I visited this jewelry store for the first time. I asked for a price on a gold vintage…read morenecklace. The lady that helped me was extremely professional , and she identified the karet stamp on a rope gold chain immediately. The owner offered me a fair price compared to their competitor across the street. The competitor across the street was not able to find the karet stamp, and the price was grossly unfair. $ 32.00 dollars for 18 karet gold a gram while scrap gold is trading over$ 62.00 I will definitely consult Kamin jewelry professionals. They were honest jewelers - and I would definitely give my business to them for future gold repairs or gold prices.

Anytime my wife and I are shopping for any jewelry we go to Busch Jewelers of Rockford, IL. No…read morematter what the holiday or occasion. We highly recommend this Busch Jewelers to all our friends, co-workers, family, and so on. My family even takes the time to drives several hours south from Northen Wisconsin just to make all our purchases here if that tells you anything about how good they are. My family has been doing business with BUSCH for over 20+ years now. We believe when shopping for expensive lifelong jewelry we want to deal with someone you can truly trust, a person you can look in the eyes and believe what they are suggesting to you, a company that has your best interest in mind. A jewler that listens to what it is you are looking for, not something they are trying to sell you. Regardless of the amount of the purchase big or small. A company that isn't just out to try and make a buck$$$$ Not here ladies and gents... We feel strongly enough that we have found just that amazing company that I wanted to take a few minutes to write this review and share our personal experience and dealings with you all. I was always told the Best Advertisement is word of mouth from customers. This local business stands behind their products. We enjoy the piece of mind knowing the warranty that comes with all our pieces we have purchased over the years. Or knowing that we have the ability to trade in our jewelry at anytime for the amount we paid for it (dollar for dollar) and upgrade to something new, something different, or maybe just something bigger or better. We know they take their time to hand select and only purchase the best quality of precious stones, they always offer the best unbeatable prices. Then you don't have to waste the time trying to shop around. They also will offer you top prices for any old or unwanted gold pieces that you just want to get rid of or put that towards a purchase of a new item. At Busch I never feel like I have to wait for some kind of gimmick sale for the best time to buy! It's always the right time to buy. Ask for Mitch and deal with a true professional. He knows everything there is to know. He is a no pressure kind of guy, he is there to make sure you leave with exactly what you were looking for. We love that they stand behind thier products 100%, no questions asked. So again if you are planning on spending some money on any type of jewelry or wanting some custom pieces designed go talk to Mitch at Busch. You will be glad that you did. No headaches no hassels..

Amazing service! I purchased a necklace for my 2 year…read moreanniversary and the staff was an absolute treat helping me narrow down my choice! Extremely polite and helpful. One young lady in particular was amazing but I didn't catch her name. 100% checking the place out.

Stopped in today to order my fiance's wedding band. There was not many other customers in the store…read morewhen we entered. But right away, Rita greeted us and asked how she could help. We went to the wedding band section and she showed us all the bands available. She was never pushy nor did she try to make us buy something that was out of our budget. She was helpful and friendly at all times. She even offered to clean my engagement ring while we were browsing. I really love Gruno's and they have become my prefer jeweler because of the sales people. They treat you great whether you are in a suit or sweats. They never try to sell you something you werent looking for or something you cant afford. Perhaps shopping at a national jewelry chain may cost less, however, I feel Gruno's is very competitive with their pricing, but most importantly they have great customer service.

We have had nothing but great experiences with Gruno's. Their jewelers do excellent work, and…read moreeveryone we have done business with has been very friendly and professional. Will continue to choose Gruno's as our go-to jewelers.

I brought my wedding ring in to be resized. They also identified a sharp edge inside my ring and…read morewere able to fix it too. The repairs only took a couple days. The staff member was very helpful and so nice.

BEWARE!! CAUTION!! TRUE SCAMMERS!! I'd like to preface by…read moresaying before you even think about patronizing this business and spending your money listen to what happened to me and let that be your lesson. My named is Rochelle. I was a victim of theft & fraud at Zavius Jewelers. The scary truth about this business is how they run it. I was refereed to this business from a "friend," Michayla. Thinking I was safe from being violated. I finally picked up my Cartier diamond love bracelet after 3 months even though they told me it would only take a couple weeks. As time kept progressing, I started getting worried... All this time for a clasp? I of course took it straight to where I got the diamonds upgraded and customized for myself as they would tell the difference. They confirmed the bracelet wasn't the same. It wasn't even the same size! Not to mention, we had the diamonds upgraded to VS. It was confirmed the bracelet was not the mine! The diamonds we dull and missing and defiantly NOT VS. I sent Melissa (owners wife) a text & pictures showing her one of the DIAMONDS were SCRATCHED and missing. She asked me to wash it and claimed there was something on top of it, that I just needed to clean it. After I followed her request, I then responded that didn't work. She told me not to worry, she had PLENTY MORE diamonds at the store and if she came into town, to Chicago she would pick it up and switch it out for me. I proceeded to tell her how the unique markings on the bracelet that were once there before, such as certain indentions and signature touches were now missing. Her response, "he cleaned it." She took me for a fool, I then called my jeweler and asked if I can come see him. To say the least, once the cartier bracelet was retuned I knew I had a bad feeling. It didn't look the same the diamonds didn't have that rainbow color, it usually had. It was dull and fell fast past my wrist bone when put on. Different from before, which I had to pull past the wrist bone with my other hand! I can't tell you how stressful that was, standing there not listening to my gut and believing the words coming out of Luis's (owner) mouth as she stood there waiting, hanging off my next response. His first words to me were "See just as new! Check the serial number." Boy did my stomach drop. I didn't want to accuse him without proof and risk the chance of shooting myself in the foot but at that point I kept note. He continued by telling me the bracelet is factory made. With a machine, and "it's so easy to make." So I asked him, "do you have the machine to do it with? He replied "Yes." I then told them I was going to Cartier to show them the scratches and ask them what was going on because of course they would know. The response was not to go there and to just go to a local shop. Check the pictures. So before you think about spending your hard money with this business. Think twice, they're deceitful, frivolous, ill minored, and will rob you blind. No one deserves to have to go through this. This one is running loose and wild, stopping at nothing. Greedy, prideful. But the truth always prevails.

I get all my jewelry repaired here, they do an excellent job! Friendly and very knowledgeable staff!read more

Fantastic Jeweler that I highly recommend to everyone. They created a new men's diamond wedding…read more band for me that is a work of art. I love all of the staff that I worked with. They're attentive, professional, and a pleasure to work with. I look forward to giving them more of my business in the future. Signed, Jason Byes

I'm sad I went to Jewelry by Christopher 6585 Lexus Dr in Rockford, IL for ring repairs and…read moresizing. I took my wedding set in there October 28 to be sized up to a 7.5 and the center stone's head replaced.I picked them up after waiting over 2 weeks and was extremely disappointed. All three rings are extremely thin in back so much that they have sharp edges now and they are mis-shaped! The head is even crooked! I measured the rings and they are now size 8! After messaging Jewelry by Christopher the owner Christopher told me to come in to his shop. When I did and nicely showed him my rings falling off my finger and their razor thin backs, he immediately was extremely irrate and started yelling at us, telling us we can't say the rings are too thin, telling us he is a "master jeweler". He got red in the face and neck and started yelling at my husband, (who wasn't even speaking yet). He kept yelling "No!" and "Stop!" The strangest part was when he motioned to his own advertisement playing behind him and yelled "I have designed jewelry internationally!" He then admitted they were the wrong size and yelled he would resize them but not fix how thin they were or the crooked head mount. $540 wasted on crap work by a "master jeweler". I can't even wear my rings without them falling off and they don't fit together properly! This is insane!

I've always been treated well at Christopher's - and I come in to their fancy jewelry store looking…read moreas frumpy as can be! I usually go for watch batteries but have had my wedding ring re-sized as well. Always a good price and always very friendly!

I wanted to let all the people of Janesville, WI know how…read morelucky you are to have the Diamond Center. These guys are everything you want in a jewelry store. My family has been buying from them for over 30 years now. They are what I like to call the Real Deal! From my experiences dealing with jewlery stores and thier staffs, this one is by far the most professional. They were always smiling, friendly staff, all the employee's seem to be happy, they are honest, they offer the best prices, they are trustworthy, they offer informative suggestions, very knowledgeable and we'll trained staff, they are not pushy, and on and on. I dealt with Jeff from thier sales team on designing a custom wedding ring and band for my future wife. I reccomend you deal with him for any of your needs. He will make sure that you get exactly what you are looking for. I promise you will not be disappointed you chose him. He was a blast to work with. He is a young family man who is down to earth. He understands not everyone is made of money. Treats each customer with the same amount of respect no matter how big or little the purchase may be. His knowledge and expertise speaks for itself when it comes to diamonds. He understood what finished product I wanted and why. I wanted what he would want for his wife. His goal was to make me happy. I wanted the best of the best, without any of the B.S. He never made me feel pressured in anyway. Always wanted my ideas to be first as we built my ideal ring. Never tried to sell me on anything or any of his ideas. Never tried to even upsell me. He made me feel as if he was truly thier for me. He even helped offer me some money saving ideas which was nice. Always acted as if he was on my side. I liked that about him! That he would do what he could to get me the best deal. Straight to the point! You know this was in my mind was suppose to be a stressful time filled with hard decisions. Why you ask? Well you want everything to be perfect. Thier is so much information to know about diamonds, unless you just pick a ring and go. Not the case for me however. For some of us it is a once in a lifetime decision! An expensive decision in the end. I had fun throughout the whole process thanks to the Diamond Center and thier staff. I would not reccomend another jewelry company for any of your needs or purchases regardless of what it is. Here you get what you pay for! All thier products come with a warranty. They stand behind thier diamonds for life. Thier diamonds always keep the entire purchase value for the life of the stone so at any time in the future you can upgrade or even change styles if you'd like too. No warranty to purchase. Your warranty is knowing that the Diamond Center stands behind you as a customer of thiers. What more can you ask for. Don't get ripped off when purchasing your high end jewelry. Don't buy something that you know nothing about, from these small businesses that will sell junk. Come to the Diamond Center a place you can trust. Professionals!

The employees are super sweet, knowledgeable, a willing to go above and beyond…read more Dave McDougall was so kind. We will be going back to get our wedding bands.

Nice when they sell you things. When it comes to resizing what you bought or adding stones that…read morewere suppose to be on there they don't call or tell you when it's done. I had to call and see if it was ready. Finally get to the place, as they charge me I'm checking my items and the stone was still missing. So now I'm at the store wasting more time on something that was suppose to be done.

Be careful shopping here purchased a ring as a gift and we went swimming as soon as we walked into…read morethe pool it fell apart and we had to dive to get as many pieces as we can! And they refuse to fix the ring or even just replace since they told us they don't make them there from a factory and can't exchange because they've never heard that excuse before. And I tried to explain to them it's not a excuse it's actually what happened and they still insisted that I needed to pay them more money for a bad product from them that was only purchased less than a week ago.

Amanda Krause was an amazing help at the store when I went in. She was patient and kind with me as…read moreI looked at the many different rings and couldn't choose (: she helped alot and found me the perfect one. Definitely suggest this store and ask for her to help you.

Me and my boyfriend went in to look for a ring. There were about 7 employees behind the counter and…read moreNot 1 offered to help us and not 1 asked what we were looking for. We left after about 5 minutes of browsing and being ignored by the staff. Will not be returning and I'll be removing this location from my list of jewelry stores of interest. They need to work on their customer service asap

So I don't usually leave reviews, but when someone goes "above and beyond", I feel compelled to do…read moreso. Good Customer Service is sadly lacking these days, but you will certainly find it at Jewelry Concepts! I was looking for something in particular, so I called to ask if they had any of the item I described. The young man I spoke to (Patrick) was very friendly and told me they had "a lot" of them. I drove up there from Byron and the selection and price ranges were amazing! I found exactly what I was looking for at an extremely affordable price! While I was there, I asked about rhodium plating for my white gold rings that I have done periodically. They gave me the price (again, VERY reasonable) and then proceeded to tell me that they do the plating IN-HOUSE! All these years I've been sending my rings out and waiting days or even weeks to get them back! They told me it would be just a day or two and I was blown away! I immediately took my rings off and asked them to please plate them! When Dallas and Jennie realized that I was having three rings done, Dallas told me that if I had some errands to run and could come back in a couple of hours, she would have them all done for me! (This also included sizing up the ring I purchased there a half size.) I was absolutely stunned. Folks, this is what true Customer Service looks like! These three lovely people went above and beyond to make sure I was completely satisfied! Even more satisfied than I knew I could be! I highly recommend Jewelry Concepts for all your jewelry needs. I truly believe that the prices and selection cannot be beat locally! Keep up the good work; I'm a customer for life!

I left my ring to be resized and was told it would take about a week. After two weeks I called to…read morecheck on the status. She was not customer friendly. Stated she had not acquired the necessary material and I could come pick up the ring and bring it back when she secured material. I picked up the ring and took it to another jeweler. I have been a regular customer for the past 10 years, but no more! The new woman working at the business has attitude issues b