Went in to have a watch band sized properly and have links taken out. Not only were they very…read morewelcoming and friendly, but they did it on the spot in about 5 minutes! I'd definitely recommend!

Nelson's Jewelry is located in the heart of Crystal Lake and has a phenomenal staff that are very…read morepersonable and kind, I highly recommend this store to anyone who wants to buy natural gemstones set in precious metals. They offer a variety of each type of gemstones and customization to fit whatever your needs might be ! It's always a great time talking gemstones and viewing their jewelry!

We have had nothing but great experiences with Gruno's. Their jewelers do excellent work, and…read moreeveryone we have done business with has been very friendly and professional. Will continue to choose Gruno's as our go-to jewelers.

Great experience with the store and amazing teamwork. They treat you with respect and elegance…read more Could not be happier and I will definitely come back for more.

I brought my wedding ring in to be resized. They also identified a sharp edge inside my ring and…read morewere able to fix it too. The repairs only took a couple days. The staff member was very helpful and so nice.

BEWARE!! CAUTION!! TRUE SCAMMERS!! I'd like to preface by…read moresaying before you even think about patronizing this business and spending your money listen to what happened to me and let that be your lesson. My named is Rochelle. I was a victim of theft & fraud at Zavius Jewelers. The scary truth about this business is how they run it. I was refereed to this business from a "friend," Michayla. Thinking I was safe from being violated. I finally picked up my Cartier diamond love bracelet after 3 months even though they told me it would only take a couple weeks. As time kept progressing, I started getting worried... All this time for a clasp? I of course took it straight to where I got the diamonds upgraded and customized for myself as they would tell the difference. They confirmed the bracelet wasn't the same. It wasn't even the same size! Not to mention, we had the diamonds upgraded to VS. It was confirmed the bracelet was not the mine! The diamonds we dull and missing and defiantly NOT VS. I sent Melissa (owners wife) a text & pictures showing her one of the DIAMONDS were SCRATCHED and missing. She asked me to wash it and claimed there was something on top of it, that I just needed to clean it. After I followed her request, I then responded that didn't work. She told me not to worry, she had PLENTY MORE diamonds at the store and if she came into town, to Chicago she would pick it up and switch it out for me. I proceeded to tell her how the unique markings on the bracelet that were once there before, such as certain indentions and signature touches were now missing. Her response, "he cleaned it." She took me for a fool, I then called my jeweler and asked if I can come see him. To say the least, once the cartier bracelet was retuned I knew I had a bad feeling. It didn't look the same the diamonds didn't have that rainbow color, it usually had. It was dull and fell fast past my wrist bone when put on. Different from before, which I had to pull past the wrist bone with my other hand! I can't tell you how stressful that was, standing there not listening to my gut and believing the words coming out of Luis's (owner) mouth as she stood there waiting, hanging off my next response. His first words to me were "See just as new! Check the serial number." Boy did my stomach drop. I didn't want to accuse him without proof and risk the chance of shooting myself in the foot but at that point I kept note. He continued by telling me the bracelet is factory made. With a machine, and "it's so easy to make." So I asked him, "do you have the machine to do it with? He replied "Yes." I then told them I was going to Cartier to show them the scratches and ask them what was going on because of course they would know. The response was not to go there and to just go to a local shop. Check the pictures. So before you think about spending your hard money with this business. Think twice, they're deceitful, frivolous, ill minored, and will rob you blind. No one deserves to have to go through this. This one is running loose and wild, stopping at nothing. Greedy, prideful. But the truth always prevails.

Made a quick stop for a repair. I've seen this place but never stopped in before…read more April welcomed us and was able to do the repair immediately! Mind you, it was minor and even then, I thought we'd have to leave it. It is a lovely jewelry store with some beautiful items! We browsed while waiting on the repair. April was done quick and the cost was reasonable. Thank you April, and Leonard's Jewelry! We would surely come in again and recommend you!

I went in to Leonard's the last week of July to get a battery replacement on my mother's watch. My…read moremom passed away recently and her memorial service was the following week in southern IL. I wanted to wear the watch in her memory. I knew I wouldn't have much luck getting a replacement down south and I was in a hurry to get packed and on the road, so called Leonard's. They were closing in about 30 minutes, but I was a bit desperate and asked if I could stop by. The woman on the phone was so incredibly nice and said she could get me in despite having other customers at the time who were being serviced. She mentioned there is a battery shortage, but she'd see what they could do. I ran over and leave Chiluba they had the right battery. They got my moms watch done in maybe ten minutes. Both the women were so sweet, considerate and friendly. They were very attentive to the other customers and I could see that they truly care about their business. The one woman even showed me how to change the time and date on my moms watch and carefully instructed me so as not to break the turner. They both asked me about my trip (I didn't mention it was for my moms memorial), and about the area I was headed to and then wished me safe travels. I can't thank these two women enough. They have no idea how much it meant to me to be able to wear the watch and that their kindness put my distressed and saddened heart at ease even for a few minutes. Thanks ladies! You made my entire week better than you could ever know.

Sophia Forero is truly the most talented jewelry designer and her pieces are stunning and very…read moreunique, with lots of incredible detail! I most especially love her mosaics! The complements I receive when I wear her pieces truly make me feel beautiful! Sophia has a way of making each guest that visits her lovely boutique studio feel very special and she listens to make sure you purchase the perfect piece-whether it's for you or a gift for someone special. I've also commissioned several items and they turned out gorgeous! My most favorites are a stunning mosaic necklace with a Jerusalem cross, pearl mosaic ring, and the most dazzling pearl and diamond earrings. It's always such a joy stepping into her boutique and feeling pampered while I browse her unique and spectacular collection of pieces. Each visit is such a treat with new pieces to enjoy!

I have been buying jewelry from Sophia for over 25 years. When I first found her she was selling…read moreher jewelry at the Naperville Arts and Craft fair and each year I would look for her booth. I fell in love with her jewelry then and despite having a lot of beautiful jewelry from other places, I almost solely wear the jewelry I have gotten from Sophia. She always makes me feel special, and beautiful when I wear her jewels. I get SO many compliments on the jewelry from many people. Everything is so unique that you will never see someone else wearing a piece that you are wearing. When I sit with her to design a piece, she really listens and is able to understand exactly what I am looking for in a piece.

Second review for Arthur and 1 month late-- he is amazing!!! I cried and hugged him when I picked…read moreup my "new" engagement ring. I had my grandmother's wedding band that (due to age) had fallen apart. I asked Arthur to design a ring using my engagement diamond and use the baguettes from her ring. Totally trusting that he'd create something amazing- he exceeded my expectation and I left with a ring that has received several compliments! Do not hesitate to give him the opportunity to give you an amazing experience!

Very nice place. Very knowledgeable and helpful. Fixed all my jewelry and very go rates.read more

Scott resized rings for both my husband and me. He did a perfect job! Also, it was done in a timely…read moremanner at a fair price. Yes, I'd recommend him!

Fixed my bracelet for free! Nice place to shop Or get…read morerepairs on good jewelry. Trustworthy . Close to New Berlin even though In West Allis. I like the parking . Can park in front of store so walking minimal.

Had my ring resized and got the back thickened as well as made it look like one ring instead of…read moretwo. Originally bought from Kay, I had them put the two rings together, but they did a poor job. I will be recommending Becky Beck's to all! Great people Great Job

Friendly and patient sales staff. They take time to understand what I want and present options to…read moreme. Very professional and great selection. I stop in when traveling through town. Annual sale of estate sale jewelry is always worthwhile. Always find great pieces. Something for every budget.