I absolutely love this salon! My Dad and son do, too. They are so friendly and Pauline gave me an…read moreamazing haircut! It is exactly what I wanted! Donna was so friendly at the front desk. I highly recommend this salon!!!!!

Hi heather !! I'm sorry it took me so long to see this review ! im so sorry if you felt…read moreuncomfortable during your appointment. I just want to reassure you that we are like family here at the salon ! our clients always make comments on on what a great experience they have here . we all interact with each other and have a great time . Linda's a lot of fun with a great personality. I just wanted to reach out and say I appreciate you I just wanted to sincerely apologize for any uncomfortableness . I hope to see you soon Heather !

To the salon owner of studio, 787 in Newburgh New York…read more I am sure by now you've seen this review coming. I wonder though, if you knew or even cared about why it has taken me almost a week to write it. Let me explain. When I came into your salon last Wednesday, I was so excited. You see I have been in a really dark place for months now. I haven't been able to leave my home or go places in public by myself. Coming into your salon by myself was a huge step for me. I had been binge watching the Fab Five on Queer Eye doing makeovers and inspiring people. It was just the inspiration I needed, to make a change for myself. One that would allow me to feel beautiful on the outside. When I walked into your salon and sat down in your chair, you immediately started a conversation where you were judging another person. That should have been my first red flag to get out of there, but instead I stayed. I redirected the conversation, hoping that maybe you would see something from a kinder point of view and before I knew it, you and I got on a conversation of autism and I disclosed to you that I was autistic. As an autistic person, it is very hard for me to speak up for myself. However, at least twice I spoke up showing you the picture of what I had asked for and what didn't look right on my head. Never once did you explain to me why you did not think the cut would work, nor did you offer ideas on how we could get it as close to what I wanted as possible. Once the cut was done, I paid for your service, unhappy, but terrified to start a confrontation with you. I convinced myself instead, that some product and some hair dye would at least help me style my hair, and make it look somewhat presentable. Unfortunately, nothing I did made the cut you gave me look anything close to what I had asked for. I was devastated. After speaking to my daughter, she convinced me to allow her to call you. See, I had no intentions of taking this any further. If you knew anything about me, you would know that I am the most polite and kindest person you will ever meet. I don't like to start confrontation and I always worry about making other people feel bad. So I had all intentions of letting this go, but it was my daughter who stood up for me and said mom let me do this for you, because you did not deserve what you got. I agreed and allowed her to call you in attempt to simply get the money back that I had spent on this horrible cut. To my shock, when she called you, she tried to politely speak to you. However you started yelling at her and you stated that you were not going to give me the cut I asked for because you thought it would look silly and like a Karen cut. I don't know why you thought it was OK to cut someone's hair in a way that they had not asked for, simply based on your opinion of what they wanted. I do not understand why you thought it was your place to make a decision for me, especially without consulting me first. I have spent the better part of the last week in tears. Unable to go out in public, and unable to look in the mirror without breaking down all over again. If the cut I wanted was silly, then the cut that you provided for me is clearly beyond unacceptable. I would have liked to explain to you all that you have put me through, and all that you took away from me. My pride, my dignity, my ability to feel good about myself. However, when I arrived in your salon to pick up my refund, you would not even provide me one moment to ask questions, and to speak with you in a calm, kind and polite manner. Instead you chose to yell at me, speak over top of me, and leave me with so much anxiety and fear as I walked out of your store. This is not how a business owner should behave. I want everyone to know that this is a salon owner, who does not value their clients. This is a salon, owner, who thinks it is appropriate to take a pair of scissors, and violate the people in their chairs. This is a salon owner, who thinks too highly of their ability, to ever hold themselves accountable when they make mistakes. Above all, this salon is not a safe place for vulnerable people to feel heard and seen. Take it from me, go to another salon and let the pictures I've provided speak for themselves. This is a salon owner, who should not have a license to do hair, because it is clear that she believes she also has a license to do harm. For those of you reading this on Google or Yelp, please note that if I could, I would share the full audio recording of the way this salon owner yelled at me when I went to pick up my refund, because I made sure to cover all my bases. This salon is not a safe space, and coincidentally, this is not the only review that this salon has like this. Do your research and go somewhere else.

Today I visited Studio 787 for my first appointment with Irene for cut & color. After decades of…read moreusing the same stylist I recently found myself in need of a new salon. Irene was very welcoming and friendly. She did a great job on my hair! I will be back!

Nothing This place is closed.. My last appointment I was changied $180 .I knew I would not return…read more NYC price for subpar work. The owner is MAGA..

My girlfriend NEVER gets her hair done, maybe twice a year due to the fear of something bad…read morehappening with her hair, and I am writing this review for her because she's too kind and didn't want to be "extra," but I must stand up for her. But she decided to try something new, and got her hair dyed for the FIRST time EVER. Upon showing and combing her hair, her skin came onto the comb. She had severe burns from them using too much bleach. Upon reaching out to them to merely see if they could help, they implicitly blamed it on her for not telling her a 4th time after she had already said it was burning.. This place is not worth your time, don't go here. I'd leave negative stars if possible.

I LOVE my hair now! Its perfect! I had so many different colors, no curls, broken & frizzy ends…read more Dariel fixed it all! I feel gorgeous I also had my 5 year old daughter get some cotton candy strands, super cute! Price was way under what I expected. This was a breath of fresh air since everything is so expensive. The salon was bright and spacious. I think I found my forever salon!

I asked for a balayage showed the pictures and came out with gray hair, honestly. they're not…read moreoverly nice. whatever, maybe choose a different place.

relaxing, skillful professional service. I left feeling stupendous after they trimmed and styled my…read morehair. I got many positive comments from friend about my hair! Don't wait , make an appt! See for yourself .

Feel terrible to give such nice people a bad review, but at rhetorical prices charged here, the…read morecolorist who was amazing (Dylan) as well as many previous employees. Thus you will - whether you emetic or not, have the owner of salon working in your hair. She will try to sell you as many treatments possible, as happened by first visit. She did a great job waxing face but took forever as was trying to selk, a maje over(look at the portfolio book if make overs) this after turning down some 225 "sake" facial. The space is huge,,9ff street parking, but you won't ever get the stilts you want,,if so, abd great, abirged sakin will snaked then yo. Sadly known owner has build to pay. However we all do, ivgetvmyvhaurcdube twice year, as want the best,,, then leave it be, touch up root, return for real. To sane stylist you trust..

Made a last minute appointment for wash and blow dry for a wedding. Lovely experience and would…read moredefinitely use them again if I am back in the area.

My 14 year old daughter wanted to get a Biolage treatment at this establishment. They requested she…read morecome in for a "consultation". They sat her in the chair for under 30 seconds and said "ok" but, there is an $80 deposit. I went in, gave them the $80 deposit for a $250 treatment, made an appointment, got a receipt and left. I called and left a voicemail the day before her appointment to cancel. Never received a call back. We are now requesting a refund for the $80 deposit and being denied being told there is a 48 hour notice for cancellations. Nowhere on the receipt or in plain viewing is there any notice of a 48 cancellation notice. My wife called to see if maybe they could apply the $80 for a simple haircut for my daughter, they said no. To think they won't refund us is unfathomable.

This owner is extremely unprofessional and thus I DO NOT recommend this place. My sister scheduled…read moreherself and 3 bridesmaids for makeup and 2 for hair. We were asked to come at 11:00AM . However she only had 1 makeup artist who took close to 1.5 hours on 1 person. So 2 of us were unable to have our services done. Services that she made us pay for and tip in advance. Well when it came time to refund she thought it would be acceptable to keep the tip even though the services were not completed! Do you think she even bothered to return any calls or messages left requesting she reimburse the total amount?! No she did not! Please don't waste your money or time

I have been going to Cutting Edge for a little over a year now. My stylist Carissa is absolutely…read moreamazing. She doesn't just cut hair. She works well with you to figure out a style that will work well with your face shape and hair type. She has a great sense of style and does beautiful color. I have never had a bad hair cut or color from her. She also cuts my children's hair and is very patient with them. Great stylist and very personable.

Still a customer of hers ! She takes her time & is meticulous about getting the wax job done…read moreright,also she makes you feel very comfortable .so if your new to waxing nothing to fear . I've gone to many other places and have had horrible experiences . I still highly recommend her to anyone looking for all their waxing needs . As I said before "best Brazilian in Orange County" Just had a wax earlier today . I'm so happy I found her & sun spa . Finally I found an awesome wax technician . Only took me years to find !! 5/5

I want to start by saying my stylist is great! The atmosphere not so much. I went to get a much…read moreneeded color after the COVID-19 shut down. A client next to me was talking loudly about completely inappropriate topics. It was racist and offensive. I could not believe what I was hearing. I moved to another part of the salon, due to social distancing, and was now directly next to the that stylist. Turns out it was not her client that was being loud and offensive, it was the stylist! She had a new client, and the diatribe started all over again! I was so offended that I gave her a look. She tried to back peddle and then actually said that if anyone wanted to protest, it should be the "Indians!" After we took their land and put them on land that couldn't even grown corn! I confronted her after my appointment and all she did was roll her eyes at me. She argued that she was entitled to her opinion and then tried to tell me everything she said was true. I said that I would not argue politics with her, and that while she was entitled to her opinion, that this was her place of business and I was a paying customer and I shouldn't have to hear about her narrow mindedness. She was incredibly rude and disrespectful to my face. My stylist and the receptionist both apologized for her behavior. They said she also has a problem with gay people. I called and spoke to the manager or owner, not sure which. She told me that there was nothing that she would do. She was aware of this stylists behavior, but she insisted there wasn't anything she could do. I will not support a business that allows such behavior from their employees. I would never subject myself to that hate again.