I wouldn't use this practice is my life depended on it. My 82 year old mother called their office number today, AFTER I gave Mom the number as listed on Google, Yelp, WebMD, Healthgrades, and healthcareforppl.com for her doctor. Mom called me to look it up because it was incorrect in her new phone book, and she recently got a new phone and lost her contacts. Mom does not use the internet or even have a smart phone. Did I mention she is 82?? Well, APPARENTLY, it was the wrong number. Mom called me back so upset because the lady who answered the phone was beyond rude and completely disrespectful, when she quickly learned that Mom was attempting to reach Dr.Tracey Fansler, the OBGYN, not in this practice. She practically yelled at my mother that "THIS IS NOT Dr. Tracey Fansler's office" and then instructed her to "find the right phone number on Google!" just before hanging up on her. First of all.....THAT IS THE NUMBER ON GOOGLE for Dr. Tracey Fansler. That might not be your fault, but it sure as heck is NOT ours! Second of all, anyone as miserable and unhelpful as the lady who answered my mother's call at 1:50PM today has zero business working in any healthcare field. I spent decades as a CMA, working in multiple medical offices and multi-specialty clinics, and I wouldn't dream of speaking to ANY person like that, in person or over the phone. And, if one of my employees did, they would be fired so fast their head would spin. If you cannot be bothered to offer assistance to ANYONE who needs it, please do the world a favor and remove yourself from an environment whose very foundation is built upon caring for, nurturing and helping others. read more