Doctor kills down plays a fairly serious concern…read more What seems like common practice in most medical offices . I came in for an apparent growth on my neck which I was concerned with because of the potential for throat cancer. Doctor Kills came in and took a look at my neck said I had nothing to worry about and sent me on my way. No recommendation no suggestions. 3 month Slater I still have the issue and have found 0 resolution but I did get a bill in the mail which I paid today. If I could have posted this with no stars I would have.

On February 18, 2024 I had an appointment with this Medical Practice located at St. Francis…read more I had a hearing test scheduled and than an appointment with Dr. Gutt. Reception tells me Dr. Gutt cancelled his appointments and I can reschedule. I can reschedule after I wasted my time and gas to drive to this practice. If this practice is this incompetent how competent are the Doctors. No thank you!!!!

I was supposed to be called regarding sinus surgery in August. It's November. No call, no follow…read moreup. Nothing. Go somewhere where they actually care.

Do Not Go To this center! The doctor pose me with a huge bill from one visit to him with no…read moreitemizing the services that he charges me with. I went to him one time because I have bad seasonal allergies, my primary doctor did not give me any service for mine, and I saw this center advertised on television and thought it might be the solution to my allergies. NO! The ear, nose and throat doctor there is a THIEF! The bill is absurd for visiting as a new patient.

I saw Dr. Copeland following sudden sensorineural hearing loss, and he referred me to Balance…read morePoint, where he serves as Medical Director, for an ECoG. Before the referral, my audiology records documented difficulty obtaining and maintaining an adequate seal in my affected ear. While Dr. Copeland explained the ECoG could not guarantee whether I had Meniere's disease, there was no discussion that the procedure itself might not be technically possible because of my known inability to maintain a seal. As expected, the ECoG ultimately could not be completed because an adequate seal could not be obtained. After the procedure failed for the very reason documented in my prior records, I requested that the referral and resulting charge be reviewed. Rather than addressing whether those prior documented findings should have affected the decision to proceed, I was simply informed that the referral remained medically necessary. I hope future patients receive a clearer explanation of whether a diagnostic procedure is likely to be successfully completed before undergoing it and bearing the full financial responsibility for a diagnostic test that could not be successfully completed.

Dr. Copeland offers allergy shots but does not have the ability to recognize the symptoms of and…read moretreat a patient having a severe anaphylactic reaction to an allergy shot. My husband had a severe reaction to a shot given at this doctor's office. He was exhibiting all of the signs of anaphylaxis but Dr. Copeland did not give him an Epi Pen. This office requires my husband to carry the Epi Pen with him to each shot and he had it in his bag. Regardless, this office gives shots so they should have an Epi Pen on site and know how to recognize and treat these reactions. Dr. Copeland continues to argue that my husband's reaction was a seizure due to a neurological problem and not due to the allergy shots, despite the fact that my husband has no history of neurological problems, had no health issues prior to getting the shot that day, but has had a history of minor reactions to each of the shots given at this office, of which he informed the staff regularly. My husband had to be treated in the ER, and as soon as he received epinephrine and Benadryl, his condition improved. The hospital staff all agreed that he had suffered an anaphylactic reaction to his allergy shot. Despite this, at our expense, Copeland is sending him on various tests to prove that it wasn't due to the shot. He is also refusing to see or speak to my husband until he gets these neurological tests. He always has his assistant call my husband when he has questions. Copeland needs to be accountable and admit that the reaction was very likely due to the allergy shot, and treat this situation as such. My husband wants to speak to Copeland to understand what happened, and he won't speak to him. Anaphylaxis is a life threatening situation, and Copeland does not seem to be taking this seriously. I would not recommend this provider to my worst enemy.

The first visit was brief, and the doctor insisted my GERD was causing the sinusitis, which is…read morepossible. He prescribed me a medication I told him did not work for me, and it didn't, causing extreme pain. I arrived for my followup appointment at the place and time they had texted me to go. The shared receptionist had no record of my appointment, and instead had a completely different date and time that I cannot make and would not have scheduled. I am now calling their office and am unable to get a response. This is not a serious medical practice.

From the owner: About Otolaryngology Associates LLC Otolaryngology…read moreAssociates, LLC is one of the largest private practice Ear, Nose, and Throat groups in the United States, with seven convenient locations throughout Indiana in Indianapolis, Greencastle, Greenfield, Kokomo, Noblesville, and Carmel.  The practice's size and diverse background enable them to serve many patients and give them access to the most advanced technology and procedures available today. They provide treatment for a wide range of conditions, including allergies, sinusitis, ear infections, pediatric ENT care, and more. They also offer hearing aids, cochlear implants, and other implantable devices, along with cutting-edge solutions to help accurately diagnose and effectively treat their patients. In January of 1996, The Otolaryngology Group, P.C. and Indy Otolaryngology Associates, Inc. merged to form Otolaryngology Associates, LLC. Both of the former practices provided excellent care to patients in need of otolaryngology services in central Indiana. Indy Otolaryngology Associates had served the community since the 1970s, and The Otolaryngology Group traced its heritage back to the early part of the century. Then, in 1999, The Physicians of Indiana Otolaryngology, Inc. became the newest members of Otolaryngology Associates, LLC. The doctors, nurses, and administrative staff members are committed to maintaining close, personal contact with every patient they serve...

This is a great family care. It's small, and keeps busy, but they are always very friendly. It's…read moreincredibly clean and work very efficiently. I have been coming here for a number of years and Dr. Miller is a great doctor and his nurses are fantastic. The clinic here also does blood draws and all the testing needed, so it can be a one stop shop and I appreciate that. They open at seven in the morning, so if you need an early appointment, they are available.