1. Fancy Paws Pet Salon

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Fargo, ND

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Fancy Paws Pet Salon

3.0 (1 review)
Closed • 7:00 am - 3:00 pm

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11 years ago

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Fetchers - Willow at fetchers

Fetchers

(7 reviews)

We have used Fetchers for several years and our pets typically come home with minor issues - eye…read moreinfection, ear infection, kennel cough (once), but our recent visit was SIGNIFICANTLY different. After a 5 day boarding stay, our large dog came home with a partially ripped out toenail, red and inflamed toes on another foot, an eye infection, an ear infection, and punctures and deep tissue bruising on his neck from an e-collar. After a very expensive visit to the vet, we learned that he also has a staph infection on his feet and neck. While I understand that minor injuries can and do happen when dogs play, these are outside of the realm of what I would consider acceptable. Shannon, the manager, was responsive and accountable, which is why I am giving a two star review as opposed to one star. Her communication was professional and she followed up daily to check on our dog. Jack, the owner, was accusatory and went so far as to suggest that we caused the injuries to our own dog. He spent 40 minutes telling me that they have excellent quality control and that their staff finds injuries and doesn't cause them. At one point I had to get my husband on the phone to attest to the fact that he removed our dog's e-collar the day of pickup, which is absolutely ridiculous. When Jack asked me how I knew that the injuries happened at his facility, I responded that our dog arrived without injuries and was picked up with injuries. I am not sure that it can get more clear than that. I am hugely disappointed in Jack's refusal to take responsibility or handle my concerns with even the smallest amount of compassion. He swiftly and effectively removed any consideration I had of continuing our boarding relationship with Fetchers. This whole ordeal has cost us nearly $1,500 and begrudgingly Fetchers has agreed to pay $554 of one of the vet bills, as well as a credit on account for a future visit. Jack was condescending, insensitive, and refused to take any sort of accountability for my dog's injuries. If you choose to use this facility, beware.

I would absolutely recommend fetchers to anyboday! I take my German shepherd there for training…read morewith Katie and for daycare. fetchers is amazing

Prairie Dog

Prairie Dog

(29 reviews)

My boyfriend and I boarded our 9 month old lab mix dog Diablo for the first time January 23rd…read morethrough January 27th. We brought his treats and PRE PORTIONED dog food and left notes on the bags of what they needed to do (per what the website suggested) we also brought him a blanket a toy and his bed. We dropped him off 1 hour earlier than when they were open because my lack of research on their open times on the weekend but the young lady at the front desk greeted us and took Diablo no problem (thank you so much for that and I'm sorry I was that person!). Saturday Diablo went right into the play room where several dogs were eager to greet him and he went to play right away ( we knew he would have no problem and immediately he didn't even know we were there anymore nor did he care haha), the ladies took his stuff and off we went! We picked Diablo up Friday January 27th right when they opened at 7am because we missed our pooch so much! Kelly was at the front desk this time and said our 50lb diablo was her lap dog pretty much every morning (he is such a lover!), That right there tells me they actually spend time with the dogs and give them a little one on one time , what a spoiled dog. She went over some more specials they were going to be running Etc. they also per my request gave him a departure bath the day before and he smelled so good when we got him! He's only had one previous bath from a professional groomer and id say I'm happier with this wash because he doesn't seem to have dandruff and his tooshy isn't itchy like the last place we went to and I got very concerned. There were no sores on him or areas of concern per Melissa's review, the bags we provided with food came back empty which states to me he was fed just right. The only reason I give it 4 out of 5 stars is because he came home with a bit of diarrhea which could be a combination of things like: new environment nervousness or maybe they fed him other treats than what we gave to them to treat him etc. I didn't specify about the treats either and I'm not blaming anyone. Next time we board our dog I know to be more specific with food or treats that's also what they want! For you to be specific on what your dog needs and what they can do to keep him in the routine you have for him or her. All in all I would bring my dog back here in a heart beat! Everyone was very nice and informative and answered all my nervous first babysitter mother questions without hesitation. Thanks kelly and your wonderful staff!

My girl absolutely loves Prairie Dog! She has anxiety and stranger danger and the team does soooooo…read moregood with her and with me. I will never take her anywhere else!

Fancy Paws Pet Salon - groomer - Updated October 2026

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