I posted last night and my review is on this thread, but I really didn't add the important part as what spiraled into a nasty situation. I went to Tracey on Saturday, December 17 and I was greeted with the normal not a smile not a frown but a flat face, and I mean not smiling at all... As a business owner, she needs to take some courses in human relations...I think... In college. I hadn't been going there for a couple of months because I was staying in my mothers home for aid from a car accident I got my nails done up there for a few months. The last nails I got done up there was with this gentleman that I have never had. He did my nails and said I needed a whole set of tips, which I did I hadn't got my nails done in a while, so I got all the tips. He did the acrylic and gel polish. I noticed that he was really sloppy with the gel kind of hard to clean around the cuticles a little rough. In the three weeks the nails lifted... So much I couldn't even use my hands in my hair to wash because it was pulling hair,...I know we all know that feeling and it sucks. So when I got in, Tracey said that she noticed an infection. She pointed it out and she even took a picture. I had told you that I thought it was from doing dishes because it was on two fingers and it looks like a little water damage. Let's call it. Nothing at all to be worried about.. So I said well the guy was really sloppy with the gel she said "Yes you know but it's the acrylic". I then said "Tracey , it's not the acrylic, believe me, this happened over time". I don't know whether water was getting logged in there or I wasn't sure but she insisted that I needed a gel manicure. I looked at her and I told her that I trusted her and that was it. We came to an agreement. Keyword we. so after a $60 gel manicure that Tracey promised me was going to be the way I had to go, I thought everything was fine and I gave her a $12 tip, because I'm not cheap... And she should know that before cheating a good customer that pays good tips... You know what I mean?! we all know who pays most is remembered! That afternoon, on Saturday, I started getting bubbles and irritation around all of my fingers. They are closed on Sunday so Monday morning at 10:30 AM. I gave the salon a call and spoke to Tracey...she said "I told you about your nails, you should do acrylic", I said " no Tracey we went with this jbecause I told you that I trusted you when you suggested it". she proceeded to go. "Ni, no, no, no. Anyway, without arguing with her I said I need to come in and get these nails off and I'll wait a couple weeks till everything heals and I want acrylic again. "Well no I can't do your nails again because of the infection". What do you mean and she said it again. So I'm have pissed off at that point and I might point out I am disabled and she does know this... the paycheck is not what it used to be. It is a privilege for me to do this for myself now. So she knows I Uber there and Uber home that's how loyal I am to that place when I'm home, no car...So again I mention to Tracey that I'm gonna come in "you're gonna take these off and you know you don't have to give me the whole thing back but I do think it's only been a day and a half that I deserve to get some of my money back". and she insisted she was not going to give me anything back. So very politely, I said, ". OK Tracey, I see what you're doing and I see what you're saying.Then I proceeded to get a smart mouth saying" and I said to her that it's a small town this is bad, bad, bad business and I'm gonna blow her up all over the Internet and I hung up. I was pretty mad so then I called my bank because I saw it was still pending on the payment... Guess what it was pending and I got my money back... Shame on her and good for her there's a claim and wells fargo said I will not be paying that so I guess the moral of the story is you really can't trust a lot of people because everybody's got an agenda. Trip somebody over money in the small town Florida...not really a smart idea. I will never go back there, I was skeptical at best, always, because of her attitude and her mug. So needless to say here's my review, and it is a shame that we have to mark one star because if I was able to pick stars and had a scale I would go to -100. Thank you for listening. Oh also... The pictures below are what my fingers look like. I didn't really get into that too much because I needed to tell you what happened and I don't have so many characters. Enjoy your holidays ladies read more