The salesman Jorge needs a course in business and how not to be rude. He makes a deal with me for a…read moreprice on a gold ring with me then he changes it once agreed and raises it double ! I ask him how he raise the price and says he made a mistake and he can't honor the price he gave me, I tell him his word doesn't mean nothing and he gets mad and raises his voice like he raised the price. I told him to lower his voice, he needs anger management class then he starts talking about me in Spanish to another customer ! No respect and highly unprofessional. The manager called to see what happened and I asked to speak to her to tell her he went back on his own deal with me but he didn't let me speak to her. Too bad I can't give this place a negative zero stars. If you come in here video tape or record your transaction cause you're going to be ripped off. In case he gave me the wrong name is the guy with the thick eye glass frame. I see by other reviews other people have had a bad experience here, definitely not a place to support with bad customer service like this.

They were friendly and gave a great deal on an engagement ring. I would definitely recommend them…read more No pressure sales makes a big difference. Sweet and 'down to earth' people.

I am a huge fan of Goldsmith and their team, and can't say enough good things about them. This is…read moremore than a jewelry store, my husband and I consider it our family jewelry store for life. My husband gifted me my first pair of diamond earrings from Goldsmith when we were dating, and eventually purchased my engagement ring and wedding set from here as well, along with various other gifts and pieces. Danny and Mary always take care of us and remember us, it's nothing like a typical big box jewelry store. Over the years, we have continued to visit the team at Goldsmith for all of our jewelry needs. Recently, I brought in a piece of heirloom jewelry and a few other random pieces that had been sitting in a safe for years. It held a lot of sentimental value, but was dated and not my style. I decided to reimagine the old jewelry into a few custom pieces I'd actually want to wear every day. I met with Danny to talk about my ideas. He always makes me feel at ease and understands what I am envisioning, giving suggestions and asking lots of questions, guiding me to the perfect piece. He called, texted and kept in regular communication on the status of the jewelry. We settled on transforming the pieces into a necklace and 3 rings. Their in house designer created digital images with ideas and we went back-and-forth a few times until we had the perfect designs for me. I was also shown a 3-D printed mold so that I can feel the rings and see what they would look like exactly. The pieces came out more perfect than I could have imagined and I couldn't be happier. I love wearing them every day, and feel closer to my loved ones thanks to Goldsmith. We look forward to many more years of being customers at Goldsmith.

Hidden Gem!!! I came here after scratching my engagement ring, they took care of it right away and…read moreI was so happy to see it looking how it did when I first got it! Danny was amazing & professional!! I will be coming here before my wedding + future needs/purchases. Also, comparing my experience to other in store visits I made prior to getting engaged, I loved to see the wide variety of pieces here!

I met Ken a few months ago ,He is a Amazing person and so easy to deal with .I highly recommend…read moreKens coins. He also does Estate sales. Which I plan on attending. I have to say it been my pleasure to have dealt with ken.

I enjoy business with Ken's Coins. There has never been a time that I've not liked what I buy from…read moreKen. Coins, rare memorabilia. He also does Estate sales. The prices are great, and you never know what you can find. Thanks Ken Dittman.

I went into Simmons Jewelers to get a highly sentimental, broken gold chain mended. Robin was…read morereally nice and the drop-off process was really quick. Unfortunately after a few weeks of going in and learning that my chain was not ready, they texted me to say that they lost my chain but I could go in and choose another one. My heart was broken but Hannah was really patient and helpful in finding a similar chain and I chose (and paid) for a pendant to go along with it. A couple weeks later I moved to another city when I got a text that they found my chain, so drove the 4 hours round-trip to pick it up. They did a good job, were still friendly and waived the $25 mending fee. Things happen but customer service makes all the difference! I'm thrilled to have had a happy ending by being reunited with my gold chain.

thank you Bobby Simmons for taking care of my jewelry repairs for over 50 years. and I have found…read moregreat jewelry there too. My go-to jeweler. Helen C.

Some of the absolute rudest people I have had the displeasure of dealing with. I didn't not get…read moreanything done there as having to deal with the lady behind the counter was so awful I didn't want to stay. Looking at the other reviews I'm almost glad she was so rude and it seems their workmanship and merch is fake and of poor quality

The few things i have i make sure they are nice. I went to Dillards to replace my watch battery sad…read moreto say they don't replace them there. So i ended up at luxurious jewelry seemed like a really nice place and trustworthy. Sad to say it was my mistake for getting my battery replaced there. My watch still has all the plastic covers it comes with from when you buy the watch,(just to let you know how i keep my stuff).i went ahead and let them do the battery replacement. When i got it back everything looked good but then I turned my watch around, the work they did was horrible my mint condition watch was all scratched I couldn't believe it! I'm usually not the person to say anything about it but it was unbelievable what they did I went there because it looked trustworthy. I went back and showed them the scratches they new they were not there they took it and polished it still didn't make a difference. Lesson learned next time ill just buy the battery and buy the kit they use to replace it myself. Try this place if you want but would not recommend.

The staff at Steven Jewlers was very knowledgeable and helpful. I needed a lobster claw placed onto…read morea vintage necklace. The staff was able to get the material and new piece added on and a very reasonable timeframe.

Lady was pretty impatient and kind of rude while shopping for a pretty important purchase.read more

Will sell you junk and push the extended warranty claiming you'll be protected for 6 months, then…read moregive you the refund in store credit only minus the $50 for the warranty.

This has been the worst pawnshop location I have ever visited. The employee José was very…read moredisrespectful and even insinuated that my item looked stolen. Completely unprofessional. I do not recommend this place.