The salesman Jorge needs a course in business and how not to be rude. He makes a deal with me for a…read moreprice on a gold ring with me then he changes it once agreed and raises it double ! I ask him how he raise the price and says he made a mistake and he can't honor the price he gave me, I tell him his word doesn't mean nothing and he gets mad and raises his voice like he raised the price. I told him to lower his voice, he needs anger management class then he starts talking about me in Spanish to another customer ! No respect and highly unprofessional. The manager called to see what happened and I asked to speak to her to tell her he went back on his own deal with me but he didn't let me speak to her. Too bad I can't give this place a negative zero stars. If you come in here video tape or record your transaction cause you're going to be ripped off. In case he gave me the wrong name is the guy with the thick eye glass frame. I see by other reviews other people have had a bad experience here, definitely not a place to support with bad customer service like this.

They were friendly and gave a great deal on an engagement ring. I would definitely recommend them…read more No pressure sales makes a big difference. Sweet and 'down to earth' people.

I was surprised at the amount of wonderful jewelry they have for sale! I bought three gorgeous…read morepieces today and Chasy went above and beyond to make sure I received exactly what I wanted! I highly recommend this place and will come back soon!!

Walked in to try and sell an item, guy behind counter rudely asked if "I needed something" I asked…read moreabout item they said "we don't buy those" and just walked away. Then a lady comes out WITHOUT a mask and another attitude "what you want?" Fuck this place

Love the staff wearing masks and gloves for safety, had an appraisal done by them they were fair…read morewith appraisals, staff was kind and attentive to needs appraiser was professional doing his work in front of you; I was expecting to pay more for the appraisal and was pleasantly surprised that the price was lower than expected. Will continue to patronize business in confidence returning for more appraisals in near future, great work and very well done. Thank you.

About two years now I have been going in here. Sometimes end up just looking, sometimes buying. I…read morehave ALWAYS been approached by a friendly assistant who was helpful and courteous and after a short bit, offering me cool drinks or a Kurig coffee. The other day, I was buying and selling. The need for birthday bling brought me in. Earlier the wife wooed over a dainty "dot n dash" necklace that unfortunately was made from sterling, not white AU. This store really went to bat for me while under a very tight (no stumbles) time frame. The dinner celebration was in four days! They ordered in the same size and style without a deposit in white gold, custom assembled the multi-strands with complimenting 14K couplers and lobster claw clasp. The piece turned out fantastic! I'm very pleased with their workmanship, customer service and willingness to meet a demand. We did it! She was all lit up when I presented their so nicely wrapped present ta boot. (see the picture!) I was able to cash in some old neglected gold pieces at what I believe is very fair rate too. Breaking down how the scrap price per gram was to be determined was explained throughly. I was offered one rate for store purchases and another lesser rate for cash out. Now how fair is that?? Damn fair I thought, since profit is the game to pay the rent, and yet, they allowed for a store purchase which already has mark up built in. They earn TRUST on that policy alone. Tomorrow, I would do it all over again.

Went in to buy my girlfriend and iphone xr and they had one in blue so i gave money done so they…read morecan hold it, when i came bck to pay it off the next day they had a white one and my girlfriend would rather tht one so the manager was kind enough to just swapp them out, will come back to purchase some tvs and guns in lateer futere

I went there with my son and the owner was great at assisting my needs , this by far was the best…read moreexperience ever getting a new side friend

"You always hear the worst about pawn shops" but when it comes to A Pawn USA; I found that this…read morewas just not the case. I went into the store looking for information on an item I had and was very surprised to find that the entire staff was friendly and offered great customer service. The manager was very helpful and let me take my time to look around. She seemed very knowledgeable as did the rest of her staff. While I shopped, they offered to answer any questions that I may have had. While looking around, I was reminded as to all the things I owned and had no more use for and decided to return and see if they might be interested in taking a few items off my hands. Upon returning, I was greeted with the same friendly atmosphere I had originally received a few days earlier. They were more than happy to look over my items and I was offered a very competitive and fair price. I am very happy with the service I received and know that if any others are in need of selling or maybe just a cash loan, the process cannot be any easier. Thanks Guys, Jay & Aileen T.

Jee what can I saw I told my boyfriend about this place he was desperate for money before her got…read morepaid!! Just $30 was perfect for him these guys really helped him out with it I'm amazed how friendly everyone was now I'm debating whether or not to pawn my camera or not? We'll see but thanks for helping my boyfriend out today much appreciated it!! Nicole

We have been doing business with Tom and Gabby for quite a while now. The whole team (I don't know…read moreeveryone's name) make you feel like Family. They always treat us with respect. While we've been there are always people who drop by looking for new items and to just say hello. Great place to do business.

I do not recommend this pawn shop. My husband, 73 years old, drove 3 hours, 120 miles and spent $25…read morein gas and $8.50 in tolls to and from this pawn shop In Minneola Florida. He spoke with them on the phone before he left the house to verify they had the camera lense he was looking for. But when he got there the lense was not the same one they advertised. Their description on craigslist was wrong. We are very very disappointed with the owners who don't care enough about accurate advertising to respect their clients time and travel costs. They need to pay more attention to advertising descriptions.

The workers are so amazing and kind! Me and my boyfriend love coming here to make some extra money…read moreor just get old things off our hands and it's always a positive experience!!

Service here plainly sucks. Walked in and was never even acknowledged. I did notice that the :…read moreladies working here were just gossiping about a getting a job after a year and having to take a test for it, en español. Meanwhile you have a customer interested in a Silver Tag Heuer. The lazy girl with the face mask on writing and gossiping did greet a guy that walked in and I asked for help. She told me she was going to help the other guy, I said to her "so you're going to help him even thou I was here 1st". I walked out. I'm not giving anyone my business for substandard service and you should reconsider coming here too.

My name is Chris and I put my seal of approval here. Some of the nicest folks you will meet in the…read morepawn industry. Best loans and good rates, cheap items to buy in the store and the best of all they give you your dignity. Not like other places that treat you like a crackhead for having to get a loan or sell something. These people treat you like family. Jean and Lane...sorry if the names are misspelled but these folks are gods and are so nice. Go here before anywhere else you wont regret it.

I reached out to the business in regards to the treatment at the azalea Park godfather pawn shop by…read morethe Spanish female who was very rude when I asked about lowering price of ammo 50 cent when I was looking to spend anywhere between $800and $1000 dollars on ammo 12 gauge 45 and 9 mm. When I told the salesperson that I could get that ammo in Georgia for $0.50 less and I'm looking to buy everything you had on your shelf for 12 gauge 45 and 9 mm the Spanish sales rep told me very disrespectful then go back to Georgia and get it. I told her I'm not going to tolerate disrespect from no one. To then have a 6'2 male Spanish associate get involved and try to provoke me on camera so he could get me arrested only shows their racial treatment. No one in that store or the other godfather pawn shops that I reached out to in regards to that matter wanted to address it everyone wanted to make excuses. The 6'2 Spanish male associate they tried to provoke me an instigate an altercation on camera so I can get arrested it was very disrespectful and conducted business and a manner that is not professional. As of to date no one from that store even reached out to me to want to address the situation. I have chose not to set foot in that store due to the racial treatment by the staff and the numerous phone calls and emails that fell on deaf ear in regards to this matter It has been shown by the staff that they do not care about the customers nor the veterans even the retired veterans such as I am

Now DEAL IS A DEAL!!!!…read more Aggravated and on the edge of giving up, Heavenly, one of the associates gave her full attention and commitment to deciphering my needs. She asked me questions and engaged into my thoughts and sorted them out with me as I talked. She was absolutely a pleasure and was so willing to go out her way to make the best bang for your buck. Thank you so much Heavenly for being who you are and sharing the opportunity to make this bargain experience a pleasure and fun! I want to state that this place is a must stop on the list of Pawn Shops!!

Premier Pawn has closed their Titusville location, and I was concerned about some items I have on…read morelayaway. I've done quite a bit of business with Premiere in Titusville over the years. So I called the Orlando store and one of the Titusville employees answered the phone. He assured me that all the items on layaway or on pawn are still there and will remain so throughout the agreed upon time periods. Today I called the Orlando office and made some payments. The owner's brother took the call and my CC info over the phone. I trust Premiere will honor their agreements and that I will be able to retrieve my items once they are paid for.

Great customer service and pricing, just got a used sig p365 for the low $ . Thank you Emily !!read more

Great customer service. Ricardo was very informative and kind when explaining and helpingread more