This place is straight trash! Do not waste your money here, their markup is insane! And they will…read moregive you a discount when you check out on everything you buy to ensure that your items do not qualify for return or exchange due to their store return policy. $360 for Ray ban wayfarers... really? Do not waste your time or money. The GM Mark is super shady and so is the way they do business.

This store is excellent. I have lived and traveled all over the United States and everywhere I go…read moreI receive complements about their ties and clothes. They carry an excellent selection, high end and great service.

There are minimal options in Hobbs, NM, for sporting goods stores…read more Hibbett Sports is okay at meeting most team sports needs... actually, only a handful of sports to my recollection: baseball, basketball, football, soccer, softball, and track/field. There may have been other items, but they didn't stand out. I'm the last person who likes all the bright flashy colors in this place. Some of the shoes especially look gaudy. Guess that's still the style. The plainest items for purchase where the baseball/softball gloves. Lol. I just know what I like for workout clothes and running shoes. Didn't see anything I would purchase here. For my kiddos, though, it's nice to know this place has alternatives to Big 5, Walmart, and whatever else I'm missing in this small town. This shop is located in a plaza across from Walmart. Free parking. The staff greeted me, but that was about it. I suppose they sensed that I was less than impressed with the women's stuff and didn't need assistance.

So, I don't care to go here much, but I had to, I wasn't looking forward to the typical abuse you…read morereceive from employees as you shop there, but today was different, I had to go. So I found the section I was looking for and stopped a young lady to ask for either someone to move the totes, obviously just unloaded from a truck, or if I could get a pallet jack so I could do it. She did not reply with the usual, " not my department, I'll call someone", no, she laughed and said she wouldn't let me do that, I was a customer, so I found what I wanted, she offered further assistance and she was so helpful when her coworker walked up I told him how she helped me find my balls and how happy I was. Dynasty, is the definition of what customer service should be. She found my balls, offered more help, when I saw her again later, she smiled huge and asked if I was still okay or if she could help me further. How cool is that? Totally unexpected from an Academy employee. Thank you Dynasty! Keep up the great work!!!

Came to Academy Sports to get a Texas Longhorns sweatshirt. I was absolutely SHOCKED that they did…read morenot have ANY here. There were a handful of Texas shirts but no sweatshirts. There were GENEROUS options for Texas Tech and Texas A&M. After this disappointment, I decided to wander around the store and heck out what else they had to offer. I found some woman's mesh shorts for $7.99 that I was SUPER EXCITED FOR! (The pair of Champion ones I was wearing have to be about 20 years old and the elastic is so loose.) I was so ready to retire these and get some new ones. Only problem... so there were 2 styles: 6"mesh basketball ones (with a draw string) and "shortie" mesh shorts (shorter in length and no draw string). I decided that the "drawstringless" ones were more comfortable and searched the rack for my size. Literally ONE pair out of the hundreds of shorts in a plethora of colors. ONE PAIR. ONE LOUSY PAIR. I got them but REALLY would have appreciated more options. I don't know if they were changing over stock or what but there were tons of pallets of merchandise in the aisles. It was a little difficult to maneuver around. As for the staff... definitely not very friendly or helpful. The girl in the fitting room literally said 2 words to me and then continued to interact with another worker WHO WAS TRYING ON STUFF. Then, waiting in line, there was ONE register open (and 4 workers behind the registers). Ok? There was a customer service register open but the girl was chatting with another employee while I stood waiting my turn for a few minutes. Finally, who calls me up? The customer service girl. Couldn't she have called me up and not had me wait. THEN while she was checking me out, she was still having the conversation with the other employee instead of having any interaction with me... the CUSTOMER! Very bizarre. Just felt like the workers were more interested in chatting with other employees than helping customers. So the 3-Stars is because it is good that there is a sporting goods store here in Midland. Not happy with the selection of merchandise or the customer service.

Great store. Have been to numerous Nike outlet stores in my travels. This one by far is one of…read morethe best I have visited. Great inventory, friendly staff and very clean and organized location.

Went here (September 2025) for new shoes for my 11-year-old…read more Service on the floor was really nice when we approached them. However, they never welcomed us or asked if we needed help. The young lady at the counter was nice, but didn't give me any information about the coupon on the app when she asked if I would be using it. Lol. Hey, Nike Factory Store - Lubbock, y'all need to work on more than just bare minimum communication. Clean store. Fairly large for a factory store too. I like shopping in this area of Lubbock, Texas because it's low-key and parking is usually easy.

Nice staff that checked us out. Nice item was on sale. Good selection of items, especially for…read morethe ladies. Parking is easy. Store is clean.

The absolute worst customer service. Everyone stands around talking, too busy socializing to help…read morecustomers. No manager to be found. Maybe the manager was one of teenagers socializing. Lots of other places to buy UA, On Cloud, Lulu and Oakley's that are willing to help. Not going back!

The employees here were super helpful. Even in West Texas, I was able to find my son a University…read moreof Oklahoma hat and the price was amazing. We also found a Dallas Cowboys jersey for him that we plan to get and it was in a size that not even the Dallas Cowboys store in Midland had. Did I mention that the employees were super helpful?

Pricing errors TERRIBLE Customer service Jsut don't like…read morehow they argued with us about prices

The shoe department is sh**, I don't think they have anyone working in that department, shoes…read moreeverywhere, display shoes cant be found in their boxes or spots. For the prices they want, we should be able to find the shoe, immediately locate it below or above the display, grab and go. There are shoes in boxes that aren't displayed, there is no help, absolutely pitiful, not what I expected from an Academy store. I would have given 0 stars, but the young man at the gun counter, with multi-colored hair, was phenomenal with help and customer service, these stars I gave are for him, and him alone. Academy better watch out, I might go back and try to recruit that young man to work for me.

Wow. Totally ignored at the firearms counter. 3 employees, 1 customer besides myself. Ya lost me…read moreand my purchase.

Your basic general active life and outdoors store. Hunting, fishing, camping, hiking, most popular…read moresports. The guns section is well stocked with accessories. The camping and hiking is mainstream brands without much regard to weight. If you want cheaper but smaller selection head over to Walmart. Prices are high as usual for a specialty store. It's usually pretty quiet and dead inside. They staff decently enough that you can always find help. Most of my outdoor gear I buy online but academy works in a pinch.

I came to this Famous Footwear in Carlsbad , NM, with my two daughters on 1.18.2025…read more It's located at the Carlsbad Pavilion, next to Maurices, Ross Dress for Less, Family Dollar, & Melrose Family Fashion. Was not welcomed or said hi to when we first entered. That was a red flag. My youngest really wanted the new Valentine Converses, but her and I butted heads about it because she wanted to go up two sizes because her true size wasn't "comfortable"... then the next size up wasn't comfortable either. I reminded her that Converses are cool but they aren't exactly comfortable plus they take a while to break in. My youngest has done this before with shoes... tried a pair of new shoes on that I suspected was slightly too long and said they felt fine and then when she actually wore them for a day, they slipped and gave her sores. To clarify, both of my children currently have the same size feet, so I had the oldest also try the same pair on and give me her opinion of how they felt. While all of this was going on, the staff members acted very strangely around us. They were friendly, but suspicious. The taller & heavier-set lady followed me everywhere at first & watched me like a hawk. It was so uncomfortable. The staff didn't do anything to assist with the measuring of my daughter's foot, or ask her questions and remind her that breaking in shoes takes a while. Guess they didn't need any sales that day. Not many sizes available in the boots section for women. Store was grungy and had worn-out benches for trying on shoes. I was fine walking out with no purchase because of all of the above complaints, but especially the lack of customer service.

his young man Nathaniel has the best customer experience i've ever seen in famous footwear He help…read moreme find the perfect crocs and Heydudes for back to school for my little ones if he's already not a manger make him one or give him some type of promotion please god bless that young man!