This was my first visit here, even though it's been in this spot for years. The store was clean and…read morewell kept with more than enough selection to choose from. My issue was not with the store's layout or product selection, it was with the employees. There were 5 or 6 employees, including a security guard. One employee was checking out another customer with the security guard leaning on the counter behind them. The other workers were standing around, close to the check out counter, talking. I patiently waited my turn in line and an employee came over to help me. She kind of gave me a hard time about a coupon I received for signing up for emails through the Skechers website but she finally scanned the barcode. When it came time to pay, my husband tapped his card and we waited for the employee to continue the transaction on their side so we could get our receipt. We waited for about 30 seconds while the employee helping us was talking to their coworker and telling another one goodnight. I finally asked them if they needed to do something on their side and the employee said they're still waiting for us to pay. My husband had already tapped his card when the card reader prompted him to so I guess it was something on the employee's side. Either way it took me asking them about finishing the transaction for something to happen. The employee finally hit something on their side and we got our receipt. The employees all seemed distracted by their coworkers. It's a nice store so we might be back, but I kind of wish they had self checkout lol.

The staff are awesome, they will help you with anything that you ask. The store is always clean and…read moreorganized. They are a little pricy but it's convenient from me instead of driving out of town. The staff mentioned the rewards program to save money and receive coupons. They also mentioned they can order me something if they don't have the size or color I want. I highly recommend because I always leave feeling like they took care of me and did everything they could do for a happy customer.

I had an online order to pick up. When I arrived the manager, Keisha I believe, was being hassled…read moreby a very rude and nasty woman with a bad attitude. She handled the situation with grace, which is more than I can say for the young Karen in the too tight yoga pants. Both the manager and the young lady assisting her, helped me quickly and without error. The store was clean and easily navigated. I enjoy Famous Footwear and their products. The sales are where I get most of my athletic shoes. The pricing is great, especially for the value. Will definitely go back.

My shoes are too small!…read more Tons to choose from to fix that problem and lots of colors too! Adults and kids both plus accessories are here for the buying!

Store hours are not ideal - the store closes way too early. Retail and restaurants post-pandemic…read moretrips me out!

LJ meet us at the door with what I am sure was a smile under hi cool mask. I told him I needed a…read morenavy suit. I am a large hard to fit guy. He looked me over and picked out the perfect size first try. Told him my pants size he got them and another size he said would be better. Good looking suit just what I needed. LJ made shopping fun he was very knowledgeable and friendly. Had lots of suggestion. Excellent customer service. Good suit,good prices, great people. Thanks for the help. If you need big man clothes give them a try. I loved it.

I came in panicked because the suit I was going to wear from MWH did not fit properly. They had no…read moresolutions, so I ran to DXL and within an hour I was leaving with a very nice suit. The customer service was top tier compared to MWH and I'm so thankful that they were able to save the day.

Pros: full of merchandise. Brands not usually found in Oklahoma. Great winter clothing. Big shoe…read moreselection. Customer service good. Clean bathrooms. Cons: so busy with other Christmas shoppers.

One of your only choices in Tulsa if you want gear in person. Often I find they are over priced and…read moreit can be difficult to get help. Thankfully REI is coming to Tulsa soon!

I do not normally fill out reviews... Who has time? But this was likely the best money i ever spent…read moreon my back. After years of lower back and knee pain - and in the last few years, the onslaught of foot pain - these little pieces of plastic have made all the difference. I am not 100% yet, might never be... But definitely lessened my back pain. And i no longer have to wear knee braces when I work out! Pricey investment, but they will last at least a decade. Much less expensive and less time involvement than all the physical therapy, chiropractic attempts and more I have tried over the years.

I disagree with the guy that gave the review above and only 1 star. You should never trash a store…read morejust because of a price you were quoted. There's been a few court cases over bad reviews that the store doesn't actually deserve just because of a price. I hope you consider deleting your review based on what you are using to justify it. Many stores I've been in have all prices including vehicles. My opinion of my visit there today is he very much knows what he's talking about and even if I didn't buy the most expensive ones in the store that doesn't mean the product Is bad. It only means you didn't like that particular price. I think the store is very professional and has a great product in any price range. He tried very hard to please me. LW

They do have a variety of shoes but not all of them have the advertisement of 50% off on the second…read moreone. Which I feel they should clarify that on de advertisement. Gave them two starts because their attitude is definitely something they need help with. No one ever came to ask if we need it help and when you get to the cashier you can tell they are not happy.

I totally heart all shoe stores by default. Rack Room is not as inexpensive as the name would…read moresuggest. It's not quite DSW but more expensive and better than Payless. It's in line with Famous Footwear and Shoe Carnival. Actually, it's almost exactly like Famous Footwear down to not being able to count on the staff for help or a smile. But I did find some fantastic purple pumps and they had my little foot size. Although, I usually wear a 5 and ended up in a 6.5. So I don't know if it was the brand or the store, but if you don't see your size, try on something close. You'd be surprised.