1. Family Dental

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Reading, MA

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Family Dental

2.8 (13 reviews)
Closed • 8:00 am - 6:00 pm

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PDA Dental Group

PDA Dental Group

3.5(15 reviews)
0.2 mi

My children and myself have gone to pda in reading for over a year and we absolutely love them! We…read moreare always in on time and in and out in no time. The staff is wonderful! We also go to the orthodontist there and she and her team is amazing! We switched to them from another family dentist and they are far above the old dentist in care! We are very happy :)

How do I give this place zero stars? I found them online as I was looking for a place for tongue…read moreties for my newborn. I called and they said they had a cancellation two days later if I could make that appointment. I took that appointment. When I arrived at the office two days later, they told me I could not be seen and that they left me a voicemail about needing a referral, which I don't need under my insurance. I confirmed they could not see my newborn and left with my screaming newborn. They were insistent on having left me voicemails, but when they read my cell phone number back to me, they had the wrong number on file, so someone else received the voicemails. Perhaps they should confirm contact details. To continuously insist they had left me a voicemail in a rude tone when I had told them I didn't was very frustrating. Do they really think I would get a cancellation voicemail and then cart my screaming newborn to their office for the fun of it? Pretty annoying when you help out by taking a cancellation and they don't have their ducks in a row as to what is needed for an appointment and then they leave a voicemail on the wrong number and you've carted your newborn around for no reason. Super unprofessional, and frankly, the ladies at the front desk were super rude instead of apologetic since they had messed up. I will not be going back here as they are clearly incompetent and recommend you look elsewhere as well. If this is how they treat a prospective new client, how would they treat you once you're actually a client? I don't want to find out.

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Family Dental - endodontists - Updated October 2026

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