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    Family Autos

    5.0 (4 reviews)
    Open 10:00 am - 6:00 pm

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    Crownsville Automotive - untitled

    Crownsville Automotive

    (20 reviews)

    Great service, quality assurance, prices are competitive compared to most, nicer shopread more

    I had a terrible experience with this dealership and would not recommend them. They have zero…read morecommunication or professionalism. I called in and made a "waiting" appt for 8:15, but a couple days before my scheduled appt. I called in to see if I could drop my car off the night before. I was told sure, no problem, just drop it off between 5pm to 9pm. The night before my scheduled appointment I dropped my jeep off. Thinking I still had a scheduled appointment for 8:15. I called the day of my appt around 11:00 am wondering why I hadn't received a call stating my car was ready for pick up. The person who answered told me Caleb was not available, but would put my name on his desk and he'd call me in a little. An hour goes by and I still haven't heard back. So I called again, only to be told that they hadn't started work on my car, and that drop offs don't have a scheduled appt time. Not once was this ever explained to me. Not when I called to change to a drop off, and not when Emily took my keys at time of drop off. Then Caleb, or whatever his name is tells me they have my car in the bay now, and it will be done shortly. So I get ready to go get my car, because I know that an oil change takes about 15 min, a tire rotation takes about 15 min. I arrive over an hour after he said they had begun working on my car to find out they hadn't even started on it. That after I hung up, they took my car back out of the bay. They tell me then that they will start on it now, and it will be done in 45 min. I was so upset with the unprofessionalism at this point I chose to take my keys and leave. Not once was I told that changing from a "wait" appt to drop off would negate my already scheduled 8:15 time, but the nail in the coffin was removing my vehicle after being told they were working on it. I had such high hopes for Crownsville Auto, but at this point would never come back, and never recommended them.

    The Lube Center

    The Lube Center

    (142 reviews)

    I go to The Lube Center and it's one of those places that just makes life easier…read more If you're looking for a quick oil change without all the extra pressure, this is the spot. You pull up, they get you in, and everything moves pretty efficiently. No long waits, no overcomplicating things. What I appreciate most is they don't try to upsell you on a bunch of stuff you don't need. They'll let you know if something's worth looking into, but it doesn't feel like a sales pitch every five minutes. The staff is friendly and straightforward. They explain what they're doing, answer questions if you have them, and keep things moving. You can tell they do this all day and know what they're doing. The whole process is quick. You're in and out without feeling rushed, which is exactly what you want for something like this. Overall, it's a reliable spot. Honest service, good people, and efficient work. This is one of those places I keep going back to because I know what to expect every time.

    First time having my oil changed at a place where you can sit in your car and watch everything they…read moredo (side-by-side with the mechanic and via the video screen). The transparency was refreshing. The tech walked me through each step and what was being done. Very clear. Didn't try to upsell me a bunch of stuff or service I didn't need. Didn't give me a laundry list of things 'wrong' with my vehicle 'for next time' either. I will recommend this place to anyone needing service. Wasn't waiting hours for them to be finished. All of the staff I encountered were polite and professional.

    Auto Doctor

    Auto Doctor

    (19 reviews)

    These guys are ridiculously nice people. You'll think I made this up, but the other guy that works…read morehere, Jason, just rescued a kitten that got stranded in the storm a week or so ago and he's keeping until the lady at the cat rescue has room for him. He had the kitty with him at work in a crate and took him out so I could see him. I don't know if he's single, ladies, but he's a good man. Again, we were fixing our Acura for sale; somewhere in between the inspection and sale interactions, the radiator cracked. Our purchaser took the car to a Honda dealer in Waldorf - their price? $470. The Auto Doctor? $350. They are always saving us money and they their work is impeccable. Thank you again, Mike & Jason!! Take good care of that kitty!

    Auto Doctor is an affordable, honest, and efficient repair shop. I've been a customer for about two…read moreyears now and really appreciate having a business like this in my neighborhood. Don't be fooled by the simplicity and grittiness of the shop - they do quality work at affordable rates. They can get swamped sometimes so definitely call ahead. I made the mistake of just stopping by on a Saturday morning for an oil change but had to come back the following weekend because they were booked. Recent comparison shopping - I needed front brake pads & rotors. The dealership wanted to charge $700. At Auto Doctor, I only paid $400 which included an oil change and tire rotation. Huge savings and I could not be happier with the work. I highly recommend this shop - great service and prices.

    Family Autos - car_dealers - Updated May 2026

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