Management is very bad. Property is great and pretty which is why all of us moved here. But one by…read moreone we all leave: why? Management. There's marijuana use everywhere, car break-ins, unkept grass... but the worse: get on the management about real concerns like dogs off leash, and they turn on you. Recently I was accused of my dog biting a human. I was literally out of state when the accusation came up but the property manager was unapologetic. Never felt so fearful to live in a place. There's no protection for tenants

I am moving from Knoxville to Nashville and discovered this complex by accident. I was impressed by…read moretheir amenities and offerings, but the number one thing they offered, which is hard to find, was stand-alone units. I have owned my entire life and moving to an apartment complex is a lifestyle change and choice, but I wanted to play my music a little louder. There Jefferson Carriage Units offered me exactly what I was looking for. Gina, one of the mgmt team members, was phenomenal with assisting me. I am deployed a lot and she really stepped up and helped me out with emails and communications while I was waiting for the unit I really wanted. Once the unit appeared she contacted me. I will update this listing after I move in, but I am truly optimistic.

A family member of mine lives here and I visited a couple times and from what I can see, the…read morecomplex looks safe and it's quiet and I love that it has a security entrance.

Nasty gross renters that throw out smell poo poo mattresses, blare radio volume at 100 and we have…read moreto stare at it for days. Stop letting in trashy renters!

I've lived at Vintage Northcreek for 1 year and 8 months and it's the best move I've ever made! I…read morelove our management and maintenance people. They are all very attentive to any issues I may have and take care of any issues quickly and in a very friendly manner. The pool is very nice as is the gym. The elevator is a great addition given I'm an old lady! I like that you need a key fob to get into the building so it's pretty darn secure. The front door of the main building is open during business hours but keyfob needed after hours and on weekends. My apartment is comfortable and provides all that I need. I really feel at home here. As of right now, I plan to stay here for the remainder of my life! WooHoo!

We moved here 2 months ago with my MIL. The pluses for the community were an elevator and a walk in…read moreshower which was perfect for MIL. Also love that the gym, mail and office are all inside the building. During the recent snow/ice storms I never had to interrupt my routine due to weather. I love the central location. I can walk to the store, post office, my chiropractor, dentist and a wide variety of eateries. Plenty of hotels for out of town visitors also within walking distance. I've lived in apartments pretty much my whole life and I must say that the office and maintenance personnel are top notch! Friendly, responsive and professional every one of them. They never make me feel like I'm a bother and quickly resolve everything. We're all extremely happy with this community.

Very good experience touring this place. I believe. Josie was the person that helped us out and…read moremade everything go smoothly

I love the renovations that make this place a comfortable apartment community. It's peaceful, and…read morebeautiful. Also, the staff is really top notch. They are attentive, and if you have a maintenance issue, it's handled promptly. I like the random games and perks they have available at the front office, as well. If you are thinking of moving here, I encourage you to just do it!

I LOVED living at the Knolls. I lived there for a year and a half and ended up having to leave due…read moreto personal reasons and moved to California, otherwise I would've stayed. My favorite feature was the dog park and my dog LOVED it as well. I felt so safe and I was a single female living alone so that meant a lot. The pools were amazing and loved that it was saltwater so my eyes didn't burn from chemicals. The community was so nice and I loved how they had fun events planned so you could meet your neighbors and also my neighbors were very kind and friendly. The location was great because it's about a 10 min drive from 1-65 and 20 mins from Downtown Nashville. I went to school at Belmont University and it was only a 22 min drive. I also want to give a huge shout out to the office staff and maintenance team. They were always quick to come over and fix any problems. Always kind and never judgmental. And lastly I want to thank Donnie (office supervisor) for truly caring about each tenant. They really care about you and make you feel at home. I went through a personal crisis and Donnie was so kind and understanding and went out of his way to help and I truly will never forget his kindness. Thank you, The Knolls Apartment and I will forever recommend them!

No apartment complex is perfect, but I feel like The Knolls is about as close as you can get. The…read morecommunity is quiet, safe, and friendly; the leading agents are kind and will work hard to help you get what you need; maintenance is prompt (most of my weekday requests are filled within hours). Also, the community is extremely dog-friendly, with plenty of sidewalks and grassy areas for walking, a beautiful dog park with plenty of space to run, and dog bags and bins all across the property. Everyone here looks out for and takes care of each other - My neighbors have truly become some of my dearest friends. If you're looking for somewhere safe and home-y, your search is finished.

I had an appointment for a tour of apts & the amenities. The leasing agent was a sweetheart but…read moreworking alone. We were interrupted 3 times before ever being able to get out the door to view a unit. She didn't show me any of the amenities or explain community events, extra fees, etc bx of nonstop interruptions. Sadly, I felt rushed, confused & unclear about all of it in comparison to other apt tours I've taken. The leasing agent, her office & the apt she showed me was cute, that's all I know.

My experience with the complex has mostly been a disappointment and unpleasant. Maintenance is…read moreexcellent, the only good. Very unprofessional property manager, Nikki who lied about available apartments and floor plans and has consistently been reluctant to do her job, very rude to my boyfriend and I, also pretty sure she hung up on me when I called about missed trash pick up. The valet trash is more than likely the most incompetent I have ever seen, leaving trash on the stairs because they forgot to complete the job. Also, lots of noisy neighbors party till 3am and courtesy patrol is non existent. The experience is more so like section 8 customer service so do not fall for the smoke and mirrors. I need the regional manager's information please and thank you!

Undoubtedly the BEST apartment living in Hendersonville. We lived here for the past 2 years, and…read moreonly left due to our growing family. The location is so convenient, and we always felt very safe. We never had a problem with pests, the amenities are unbeatable, and the property is always well maintained. Mark, the property manager, truly makes an effort to get to know each of the residents and is excellent with correspondence + helping in any way needed. Lance, maintenance, is always quick to respond to any issues and is very kind too. Our toddler loved the pool, as it had the "beach" entrance with shallow water perfect for playing, and we loved being able to use the common area for our gatherings/parties. I 1000% recommend The Luxe to anyone looking for quality and safe living. Thank you for an amazing 2 years!

I have lived here for almost a year and have had no issues at all. The location and amenities are…read moreperfect. They have an amazing staff and are always super responsive and speedy with any questions or maintenance issues. I would recommend anyone to move here! This has been by far my favorite apartment I have lived in.

1. Good Reviews: If you wonder why there are so many "good" reviews given around the same time in…read moreGoogle, it's not because of The Anson's fantastic amenities and eagerness to serve the people that live here, but the Smart TV giveaway they did. To get into the contest, you had to write a good review about this place. Don't be fooled. 2. "Luxury Living": They don't take care place of this place, period. The breezeways look like Halloween started in February with all the spider webs and leaves stuck all over them. There was a fridge in the hallway for more than five weeks. Pest control was another big issue, the apartment was filled with centipedes and crickets, and when this was brought up, management said it was not worth it to respray anything. When the whole "this place looks like crap" situation was addressed, Kali, the property assistant manager, kept using as an excuse the death of the former groundskeeper and how they couldn't find anyone to take care of the property. There was no discount or even an email to the tenants about the situation explaining why the place didn't look like a "luxury" community. 3. The Anson is located in Antioch: It's still counted as a part of Nashville, but It's viewed as its own town. So, your address will say 951 Brittany Park Drive, Apt ***, ANTIOCH, TN. Let's say the South of Nashville is not the safest area in Nashville. Every night, all night, you can hear police, firefighters, and ambulance sirens. There have been multiple assaults and robberies right outside The Anson in Bell Rd. Here are some news articles from 2021 that prove my point https://www.wkrn.com/news/crime-tracker/suspect-sought-after-antioch-gas-station-robbed-at-gunpoint/ or https://www.wkrn.com/news/crime-tracker/police-searching-for-suspect-who-robbed-fifth-third-bank-in-antioch/ Don't trust the gate. Most of the time is broken or, like any other gated place, anyone can come through after a car. THIS AREA IS NOT SAFE. 4. Amenities: They take pride in talking about how they are a pet-friendly community, but beyond a pet post on their Instagram, there's not much they offer. Their pet's spa bath area was constantly clogged with dog hair and was unavailable most of the time. When it was brought up, their question was: "What's your definition for dirty?" There are pet stations around the community full to the top for days. I have attached some photos. When the pet station situation was brought up, they said, and I paraphrase, that the amenities were a privilege and the pet stations were part of that; I was NOT paying for it, and they could take it away whenever they considered they were in their right to. I'm cool with that, just clarify it since day 1. 5. Mold: We had mold all over our apartment (You can see the photos), and when it was brought to management, they came and inspected and BLAMED THE SMOKE OF A SINGLE CANDLE in the kitchen, saying it was smoke marks when there was actually mold coming out of the light switch, inside the closets and over the door frames. We took the matter into our hands. A week before living, when we came to talk about it, Kali was scandalized and said it was a liability and questioned us why we didn't bring it up before while blaming our communication skills. WE BROUGHT IT UP THROUGH THE SYSTEM THEY implemented online, and when we mentioned it, she got defensive and said that something happened with it around August-September, where they lost everything submitted. Bonus: Before leaving The Anson, we got charged $50 for leaving our trash outside without a bin. It's true; there's a rule that says that you will be fined if you do what we did, but there are also many other rules in that same document that are not being followed, and there weren't any consequences. While talking to Kali, she mentioned that she would remove the fine (and she did) but that they were implementing one rule at a time. NO. You either enforced all of them simultaneously, letting people know you are starting to enforce them, or you don't implement any.

July 4 2024 UPDATE:( my buddy who still lives there we took a visit and we went to check out the…read morepool. The pool filtration system isn't even working. The water is a green and murky from where it hasn't been cleaned/ working. So much for being called the #1 pool in Nashville.)It's been 2 years living at the anson, there has been about 1-2 leasing/ management changes for the time living here. At first leasing agents were on top of things, pool was cleaned, plenty of community events, maintenance was up kept with the property. Unfortunately beginning April 2024 out of nowhere new leasing ladies came in. Since then it has been a bit downhill from then. Trash all over the property, recycling & trash compactor being overfilled( photos to show), pool for the summer has been dirty here and there especially being called "#1 pool in Nashville". Parking lots are full a bit tough to get parking. Maintenance guys are just seen smoking around the property and on there phones in complex buildings hiding. The units are modern and nice but cheaply/ quickly built. Noticed drywall screws coming out and paint cracking all along the walls. Other then that they are pretty nice, is it worth $2k+ in rent ????to each there own. It's supposedly a gated community but for what??? Cars come right behind a car who has the access card and tailgate then all the cars come right in. Before they installed a pole to come down for each car but they ran it over and management never fixed it. We've seen car break ins and it's still Antioch what can you expect. Move in at your own risk, hopefully things change because this was a place that was so nice but staff/ management aren't doing much at the moment.