I had a very bad experience with this company. I brought a 40 year old photo from my wedding for…read morecolor balancing and to edit the picture. The original photographer failed to tell me that my jacket was askew. I have tolerated the look of the photo for many years, but finally took it into this shop to have it fixed. When I arrived to pick up the finished photo, the color was adjusted, but the jacket was not fixed the way I wanted it to be. The woman who did the work indicated that "you didn't tell me that is what you wanted." She made some small adjustment in the right side of the jacket, but it was not correcting the look so the jacket appeared closed and buttoned. The woman said "You didn't tell me that is what you wanted." I do believe that I said "fix the jacket." It would seem to me that she should have asked me what I meant by "fix the jacket" instead of assuming and making the minimal change she did. She then added "I would have had to charge you more to do that and it would have taken longer." At no point did I note that I needed this quickly or that cost was too high. If the person agreed to fix the problem, I would have not have been as disappointed. I had to pay for the work despite not getting what I wanted because she had my original picture. I have speculated since this incident that the person who did the work is not the owner of the shop (she indicated that Jon Reis is not there very much). I am not sure why she would not offer to fix the problem which I consider her error--not making sure she knew what I wanted done--but I strongly recommend that customers be very careful with this company because it is not a customer-service oriented group and the work I requested was inadequate.

Jon and his team created an excellent video showcasing the beauty of our house, it's rich history,…read moreand accompanying it with great music, backgrounds, and transitions. The team was transparent and open to making any and all changes that we wanted and was eager to produce an astonishing final product. Safe to say they did that.

We cannot express our joy of having Rob create all of our wedding photos! He was so patient and…read morecaring and made such a special day even more amazing! If it were not for him we would have missed so many special moments with family and friends that we only realized once we viewed our wedding photos. The day of the wedding and reception is such a joyous but stressful time so to be able to go back together and relive the moments is priceless.

Amazing job, cant say enough good things about them. Highly recommend. Super professional and…read morehelpful. Loved working with them and so happy with all the images

Always responsive and helpful. Love the equipment and the music. Really solid option. Thanks for…read morebringing awesome to the party.

Elephant sound was really helpful and went above and beyond to make the experience with my event go…read morewell. Bob was flexible in that he donated his DJing for the event, as it was a fundraiser for a nonprofit. He was also willing to let other DJ's spin if they wanted to, as long as they got in touch with him. Bob clearly cares a lot about his customers and does everything in his power to make the events successful and fun. Not only is Bob one of the nicest guys you'll ever meet, but he has a passion for DJing and making the atmosphere of the party great from the start to the finish of the party. Even after the crowd predictably died down at my event, due to the time of the night, some partygoers did not want to leave Bob's tunes. Throughout the whole venue, which was quite big, the sound travelled well thanks to Bob's careful consideration. He lugged all the equipment himself with the assistance of one other helper, which I also appreciated. He was quick to produce any document I needed, such as insurance, when we were going through the process of setting up the event, which made things a lot easier on my part. It was a pleasure to work with Bob and rest assured, he carries my highest recommendation for any DJ/sound work that you may request. I worked with Bob due to the fact that he was suggested to me by another, and I will continue to encourage my organization to use his business and also recommend him to others as well.