This is my first experience living in an HOA. As someone who understands management and people I…read morecan say that KTFG/Blake Harper is a dedicated, committed problem-solver. He keeps clear and thorough financial documents, pays vendors on time, and generally makes people in this HOA smile. Although before my time in State College, the stories about the previous property manager did not hit any of these high notes. Five stars doesn't mean perfect - no one is - but as far as pros and cons the 5 stars are solid. Give Blake a call. You'll be glad you did.

Blake and his crew are wonderful and very attentive to any requests. They care about their…read moreproperties and their tenants.

We purchased a house in State College to rent in fall 2014. It is about 4 or 5 blocks from campus…read more We met with several other property management companies but NPM was our favorite by far. They were attentive and helpful. The house needed some work before we could rent it, and they helped us navigate what was needed to obtain a rental permit, helped us find bids and let contractors in for us. As first time rental property owners, we couldn't have had a more helpful team at NPM. Everyone there is kind and does whatever possible to get us the answers we need. One particular awful agency dismissed us and said we could only rent the property for half of what we thought because it was not 'downtown'. But NPM was positive they could rent it for what we expected (after researching rental rates), as they had many other similar houses that were rented at those rates. We all worked hard and fast to get the house in shape, and they rented it in January 2015 for a year and a half lease. We got slightly lower than we wanted for rent, but we were willing to negotiate because we weren't sure we'd get anyone in there for January, and NPM gave us great advice during that process. We are making profits on the house and have felt that NPM has given us good information on our investment. We plan to purchase more homes in the area, and we will most certainly continue to use NPM.

I lived there for 4 years, paid all rents and didn't damage the prperty. Me and my roomates going…read moreto leaving after 3 month. The staffs at leasing office acted as if they hate us. When I send an email and visit the office to ask about terms for continuing the lease (they increased $300/month and asked us to decide in one week), they simply interrupt me and ask me to leave, saying they will reply to me in an email, but they never replied. Then they send me an email stating they have never heard from me regarding if i want to continue or not, as if I am the one who didn't reply. After that, they continuously schedule facetime showing days 3 month before move out date, and complained that we are leaving trashes in the trashbin. We clean our carpet on second floor and we don' wear shoes on it. The staff doing the showing day insisted on stepping onto it wearing her shoes. I don't want to ever consider NPM's property ever again. They are awful. I plaid full rents but they act as if I am owning them a lot.

Great place! Well maintained and kept very clean. Outskirts not right in middle of campus either…read more If I had to choose a place to stay, it would be here.

I lived here for my senior year at Penn State. The entire apartment was beautiful. I chose a…read morefully-furnished unit and when I moved in everything seemed brand-new and spotless. The staff was very communicative if they needed to enter your apartment for maintenance, the location was perfect, the price was definitely reasonable, and the entire complex was always well-maintained. I would live here again in a heartbeat.

A friend and I went to look at an apartment they manage on a Friday afternoon. It just came…read moreavailable and no one had looked at it except for us. We told him we would take it and asked what he needed from us. He told us we needed to fill out the application and drop that off with the deposit check. We told him we could take care of it that day, but he told us... "This place just opened up, no one has seen it yet and no one else is scheduled to view anything the rest of the day, so you don't have to rush. Just put everything in a folder and slide it through the mailbox slot in the door and I'll get it on Monday when I come in." Sounds like a done deal, except... I go into work on that Sunday and notice an email from him saying that someone stopped in at 4:30 on Friday wanting to look at it and filled out everything on the spot for the apartment, so unfortunately, it's no longer available. So let me get this straight, after telling you we could give you everything that day, you tell us that it's not necessary and to drop everything off over the weekend. Then you go and sell the place out from under us? That's what you would call "unprofessional". After that experience, they could offer me a place for free and I'd still turn them down.

From the owner: We rent apartments, townhouses and single-family homes in the State College and surrounding areas…read more We also provide full service property management for your investment real estate.

Stay away from any of their rental properties. They are worse than slum lords. They don't pay their…read moreelectricity or gas bills and your services get cut off. There are numerous lawsuits against this company. Do everything you can to avoid this company

Hendricks Investments in State College Pa are slum lords. They don't even deserve a 1 star rating…read moreon yelp. From the owner to the office staff and maintenance personnel are all hacks and dishonest people. Anyone looking to rent in the State College area do not use them! They are the cheapest in town for a reason and will nickel and dime you every chance they get without substantial evidence.

Terrible. They lied. They offered a $99 deal to put my house on the MLS. There were literally…read moretons of documents to sign, and somewehre in that bunch of documents was a clause that said I owed them 0.25% commission. Other reviewers hvae said the same thing - it's buried. So, to add insult to injury, I never got ONE SINGLE CALL from the listing. I sold the house to a friend for cash. And they still wanted their 0.25%. STEER CLEAR!

Very bad management. Aside from the mold and general dampness issues, they also avoid calls when…read moreyou raise an issue. Maintenance is very subpar, they do lazy fixes. Last year, 2024. they had 5 water shutdowns and repairs (each lasting up to 12 hrs) during spring alone. If you are a person of color, STAY AWAY from continental. If you don't renew with them, they will keep harassing you with showings and burst in without notice (and since have this in their lease, they can do this without consequences). No respect for privacy. If you're a single woman living alone, avoid this place.

Lived at Midtown Square (highly suggest) for 1.5 years and always had a positive experience with…read moreeveryone in the office! Loved being one of their tenants and would highly suggest getting to know the office staff- they're super helpful and friendly!!

The people in the leasing office are amazing! I left my WiFi box im my apartment, and didnt return…read moreit to the provider. If I didn't return it, I would have had a very hefty charge on my account. But I had already moved out and returned to my key. I called the leasing office and a women named Mary went over to my apartment and grabbed the Wi-Fi box brought it back to the leasing office for my friend to pick up and return for me since I had left State College by that time. Very thankful for all of her help!

I would give a zero if I could, but then I wouldn't be able to leave this review and vent about my…read morerecent experience in Altoona. The apartment was dirty when we moved our daughter in and there were water marks on the ceiling starting to turn to mold. I have pictures and video. And lastly, there was a major issue with the management team that was never resolved. These people are atrocious. This was truly a learning experience. Just look at all the other reviews, and run far, far away from The Apartment Store.

The woman I spoke with was nothing short of condescending and unprofessional. I called with a…read moreproblem and she began yelling at me and speaking in a condescending tone. I was not combative or rude until she starting yelling at me and telling me to stop yelling at her! What?? They she hung up on me. Problem was not resolved. Such a horrible experience. I have never been spoken to so rudely. I would give them zero stars if I could. Once again, tami g advantage of college students.