Would leave 0 stars if I could. Leasing team is rude and doesn't seem to care about anything but…read moretheir own time. The pool is completely green and disgusting. Highly do not recommend.

I first reported this leak which is causing black mold of January of 2023 it is now November and…read moredue to the incompetence this is what my KIDS bathroom looks now!!!!! They refuse to fix anything and when I bring it to there attention they want to yell, make excuses for not being able to fix it, or try to physically fight you!!!!! This should be illegal!!!!!

God be the glory for these amazing woman who work in the office of Riverside apartments. Monique…read moreand Stefanie are so helpful, respectful and caring . There's never a delay in any assistance I need with in my unit . The environment is quiet and clean just like I prefer . I would recommend this place to live , if you want 5star service move here . That's why they get a 5 star review .

Greatness! First…read moreoff, this apartment complex is very well managed by Lauren and Monique. You have an issue or need something, they are in it to win it. They get stuff done and seem like they truly care about their tenants and the complex. Besides being responsive, they are clear, concise, and very friendly. Maybe I'm just a likable guy, but I doubt that's the reason. Just sold a 3k sqft home, decided to move into apartment for the first time in 20 years, came here first because of appearance and location, and Monique sold me on the complex and I'm happy she did. Lauren handled the particulars of paperwork for me flawlessly. Second, the amenities are relatively standard these days with granite counters and standard stainless appliances. However, the grounds and exterior are immaculately maintained. They accept real dogs and even have a legit dog park, sand volleyball court, BBQ pavilion, and nice sidewalks throughout complex. The tenants are nice, it's a safe environment, and everyone seems respectful. Third, maintenance has been spot on. From day one, I noticed some very minor things needing repair. I signed into website and filled out maintenance request and was immediately contacted by Arturo. What a great guy!! Dude jumps in and and gets it done. He likes coffee, so hook him up. Two creams two sugars, that's the way he gets down. After being a home owner for so long and moving into an apartment, I could not have asked for a better scenario. I am very happy with my choice and recommend Riverside. I sure hope Valiant Residential is taking care of their employees as well as their employees are taking care of the complex and community. If you're not, shame on you because these folks here are why y'all are making the big bucks!

Well maintain clean area with the exception of some areas pet droppings not being picked up,but…read moreother then that a nice quiet clean place to live. Maintenance is also quick in responding which is really good.

The property is absolutely beautiful!!! The management here is awesome too, Rashonda and Hannah are…read morevery helpful and friendly and are great at their jobs. Thank you for a wonderful experience, y'all are doing amazing!!!

If I could I would give them 0 stars literally was involved in s apartment for due to my neighbors…read morenow apartment wasn't on fire, however definitely had smoke damage though out all my clothing items and the power also was out and instead of accommodating me(being a tenant for 3 years) the property manager(Maricella Garica) didn't care she kept lying saying "I'll have you in a new apartment by Friday" well she didn't do that instead kept saying contact red cross........ so if you are looking for an apartment dont go to kennington even if they change managment the unprofessionalism and blatant disrespect isnt worth it and dont worry corporate doesn't help either so just look else where.

My car got towed when registered and on lease agreement because they constantly changed tow…read morecompanies without properly informing tenants. I never was late on rent but they are trying to charge me all kinds of extra fees like the shampooing of carpets to keep deposit. Only the bedroom was carpeted. They do not de-ice stairs after snowstorms. Both myself and two of the office ladies slipped this past year. I did not have hot water for almost a month. The maintenance man raised the thermostat, changed out hardware over and over when it obvious that the water heater needed replaced. Oh one last thing. You share a water bill with your neighbors. That averaging would be okay if they didn't allow 5 adults to rent the one bedroom across from you. I paid for several people's water. You will regret if you lease here.

I have enjoyed living here. Everyone is nice and most importantly, super helpful. Last week, I had…read morea dead battery in my car. I was only able to make it to the corner gas station at 287 and had to leave it there while I went to work, when I came back I mentioned it to our maintenance guy, Jose. I was just hoping he had some jumper cables or something He told me to give him a minute. about 10 minutes later, he picked me up in his car drove me to the gas station got my car started for me, and I was on my way. anytime I have needed help he's always been there at my door within a few minutes. I really appreciate him and the rest of the staff. This was my first experience living in an apartment complex so if I ever have to do it again, they're gonna have a lot to live up to. Jennifer

Hi, stayed in this apartment for a couple of months now and I have loved every part of it. The…read moreexpectations are met here in the leasing office is great and very reasonable. I love it here.

I was attracted to the price, location, size of the 2 bedroom apartment. When I mentioned location,…read moreI'm literally minutes from everything, HW20, Walmart, Restaurants, The Mall, tons of specialty shops. My interaction with the staff during my move-in process was a 10. I'd like a more updated gym because I had plan on dropping my gym membership, but doesn't look like it going to happen. Over all I give this location a 9 out of 10.

Tried to get a lease. I had to email four times. Christina, the manager, was too busy with…read morecorporate meetings to get me a lease in over a week. They did not support emotional support pets and their lease was not accurate with the ESA exclusions and 2 weeks free rent. I asked to be reimbursed for application fees due to their lack of good faith and have not received a response. Lease somewhere else!!

This place is a joke! managed by condescending rude people. They care nothing of safety and if you…read morebring them a problem they'll tell you people are grown..in the most ghetto fashion possible. please do not give your hard earned money to these people. These people drag race and do donuts all over the shopping center parking lot. Making it super un-safe! I have personally reached out five times to have something done about the dangerous activities. The maintenance guy acted like he did not understand the difference in the parking lot and a road. I explained that we were almost hurt right outside the gate in the parking lot and he was so confused. He said "outside those gates" "oh people is grown". You're correct but your establishment could make sure its residents are endangering other peoples lives. REMEMBER! Your company decided to build on the back side of shopping center. We should not get hurt because your residents are careless speeding and doing donuts outside the gate. The residents are rude and loud, the staff are rude and condescending, they absolutely never ever answer a phone or an email. SAVE YOURSELVES!!

Run away, as fast as possible…read more This is a scam involving packing your home furnishings on the truck and then changing his fee. This happened to me in San Antonio. We ended up losing everything on the vehicle. I will never forget this "person."

Honestly this company doesn't deserve any stars. Had to move to Texas to North Carolina and when…read moregiven original quote the price was good. Once the gentlemen from Tito's showed up late they damaged multiple items moving them to the truck and showed no remorse but did give us a "Discount". They then proceeded to adjust the quote which doubled from a $3700 to almost $6000, being I needed to get this process of the move done I accepted and signed the papers. When items arrived by a single drive he ended up hiring my neighbor to help him unload and set up the items "Bed, and other furniture" instead of doing it himself. One large Haverty wall mirror was missing from the truck that we knew was picked up in Texas. The driver said to contact Tito and it should be shipped overnight via fedex/ups. Contacted Tito multiple times and he stated he would get it shipped. This went on for about 2 months and every time he was rude and kept pushing it off. Never shipped out our mirror that he stated on multiple occasions was in his warehouse. Ended up having to submit a claim. This is where we got burned the worse, Make sure when you are signing moving paper work you double check which insurance you are signing. Due to the hectic move and frustration with the price doubling I agreed to sign the $0.60 cents per pound insurance, if i would of had a few more moments i would of signed for full coverage. Because of this oversight a mirror that cost $400 that ways 90 pounds I will only be receiving $60 from Tito's Moving Co. People please take an extra moment to read the insurance options while moving. Again, I would not use Tito's Moving Services every again.

I have the wrong apartments, so sorry for this! But I did see these apartments- I loved the…read moreresidential area and while riding around I did smell weed, yes weed skunk smell around. Residents should control their marijuana usage on property, stay inside to do your stinky habits inside your own apartment, not everyone enjoys that skunk smell. It penetrates through the vents, walls, and to the patio to other residents that don't like the smell or get sick over that smell. The same with cigarette smoke, you can never get that smell out of the a/c unless you pay $250 and have someone from he outside come in and remove cigarette smell (its awful). I think Im going to lease a house instead . I can't deal with stupid and when apartment management doesnt enforce the lease.

I just signed the lease and I already have problems with them. They are REALLY slow at…read morecommunicating with you. There is no sense of urgency from them. The unit that I lease do not resemble anything the one that I was shown. The one I was shown was updated with cabintes, countertops, nice paint and new light fixtures. I was expecting something that resembled that. However, the one that I have looks old, it's dirty the light fixtures are old and rusty, the cabinets are old and uneven, the paint job is nasty, the front door is dirty and peeling off. I have related all of these issues to them, but nothing has been resolved. I paid to move in early to have an easy uneventful move but now I can't even move in. I am paying for days that I can't use the apartment. I was told that the cabinets are in back order, and they are supposed to be in the future. That is going to be an inconvenience to have to a construction crew while I live there. I am NOT looking forward to live here for the next year. Stay tune with updates regarding my experience with them.