I went to Chase to start new accounts, and had an appointment with Cathy, a senior banking…read moreofficial. Every thing went well, all types of accounts were carefully explained to me. The process was smooth. Would recommend making an appointment.

Unless you like fees and a long wait don't bother going to this bank. I don't want to speak for all…read moreof the tellers as most of them are very nice but useless all the same.

I put in a mobile deposit for rent and it was a money order and they decided to put my check…read moredeposit on hold until past rent due! I tried to call and they turned me over to the fraud department! They said they could not help me! They even said to me that even cashiers checks and money orders could be fraudulent! This was a money order given to me by my roommate for rent! Rent is due at the latest on the third ! The rent money will not be available until the 5th of the month! My advise, be careful when putting any guaranteed money orders deposits and Cashiers checks deposits into this bank especially if you have to pay rent on time because they will make sure you will be evicted because your rent was not paid on time!

Small branch but very resourceful and efficient! I was helped within 5 minutes of coming in by…read morerelationship manager Stephanie Sylvia. She was extremely kind and figured out my issue easily! The quickest I've been in and out of a branch

The bankers at this location were so helpful. I had two Estates that were in probate and I needed…read morehelp getting Estate accounts set up. I was completely lost on how to set one up and how to maintain it. From the first person I talked to, to the last person when probate was finally over (2 years), I had their helpful advice and service. I was always greeted with a smile and acknowledged when I entered the bank. They always took time to answer the multitude of questions I had. I can't remember each name of the people who helped me, but I am sure that I would receive the same outstanding service from anyone who woks a the Tuscawilla Branch. Thank you all for the great service!

This is the worst bank.. literally sat in the drive through for 15min then they said i needed to…read morecome inside. Use another bank. There's a reason this bank has less then 2 stars. Stay away if they don't know how to treat the customers how do you think they'll treat your money. I'm closing my accounts and going elsewhere.

The Oviedo branch boasts a friendly, knowledgeable team, always ready to assist with any inquiries…read moreor concerns. Transactions and processes are handled promptly, ensuring there are no unnecessary delays.

I like Trustco a lot. i am about to do a transaction with Tharwat. We had been business customers…read morewith this branch of Trustco and are now going back for personal business. I like the way Trustco does business, they are upfront and have really good offerings. Tharwat has been very friendly and is a good guy to work with. Trustco doesnt get much business, but you should look into banking with them, they are like a hometown bank but are a large organization. We deal with credit unions most of the time, but trustco is extremely competive, which amazes me. their loan and CD rates are very competive. Will give them my business.

Accommodating, accurate, exemplary customer service! Community connected, and very professional…read more Charlene Hotaling is amazing! Alistair and Valerie are too!!

I've had this bank for over 6 months and I've haven't had any problems everyone is really nice and…read morefriendly

We want to thank our banker at the Winter Springs Fairwinds Tuskawilla Branch for the most…read morewonderful service we get whenever we go to see her or call her. She is always looking out for the best ways to help us. She is very professional and personable. Thanks also to Elisa Forte for making us feel so welcomed and always receiving us with a warm smile. Great Branch Manager!!! Thanks! Muchas gracias!

Shellon M. is always courteous, professional, and helpful. She did an awesome job assisting me…read morewith refinancing my new vehicle and had extensive knowledge of the available products.

We always get great service from this amazing staff! We…read moretrust them with all of our Banking needs.

Put your money in CHASE BANK. I'd give this bank no stars if…read moreI could. I've NEVER been treated worse by a banking institution or a "manager" Jason "who's NOT the manager" I was refused any help in starting a wire on a Saturday after the "green line" told me to go into my branch and they could start that process for me on a weekend. NOT MY IDEA. I understood that the wire would not go through until Monday but I was not offered ANYTHING towards helping in my business issue that day. Then I was told by that "manager" I could NOT withdraw MY MONEY. From MY bank. Unbelievable. I went into the branch to speak to the real manager and after speaking with him we worked out the issues. Today I was informed Regions will be closing my account. THANK YOU. You are the WORST bank I've ever dealt with and can not WAIT to never need to deal with any of them again. Put your money in CHASE.