Dear Belinda Fernandini,…read more "Thank you for all your patient assistance during the state of confusion and for helping us bundle everything together for auto and the house in Progressive. It was a very time-consuming task, and you helped put us at ease that day. We also appreciate that you used your experience and expertise to help save money on those three policies. I went to different places before, and all were ridiculous over-pricing quotes. Definitely, you were the winner using all your experiences and knowledge, as mentioned earlier, and I appreciate and thank you for that. Estrella Insurance at the location is 9914 E Colonial Drive, Orlando, FL. 32817, with the contact number as (407)992-2290. Sincerrlly, Fernando Aparicio

Great service and always so helpful. Sabrina is a hard worker and achieved what i was looking for…read more Insurance at a great price :)

Took vehicle for estimate. minor repair needed to align rear quarter panel back in place. Gentleman…read moreindicated he could replace bumper would cost around 2k. Took a ratchet went under bumper aligned bumper back in place looks good not completely repaired buy saved $. No charge. Not many companies with that type integrity these days!

Great customer service and quality of repairs...timely too! Great overall experience...read more

This is my first time using Lee R Rogers Agency. I had Alice Diez as my agent. She was very…read morehelpful, resourceful and cooperative. She answered all questions, and immediately resolved any issues that came up. It was truly a pleasure doing business with her.

Gabriel with the Lee R Rogers agency is fabulous!! walked me through the process of finding an…read moreinspector, also the information and a quote for a new homeowners insurance policy. He took the time to help me understand the process and was friendly, efficient and patient with my additional questions.. Thank you Gabriel for your individual attention to detail..

Terrible customer service, this office need to close soon , Gabriel Lewis, never follow up the…read morecustomer and if you have any problem or questions the office text to you call 1800... I'm pass really hard situation, I'm apply for the combo house and car, switch to AAA, a month later they do the inspection and have two issue. One was a trampoline ( need to removed) in 30 days I'm removed same day But Pool fence ( in that moment I'm in the middle to renovating my pool area and ask for more time to send the pictures and the last day they respond.) The Underrider say your police it's canceled... So, next day. I don't have insurance for my cars and for my house. Terrible I don't recommend to any homeowner And nobody answer the phone call in this office no email no text

My friends and I were involved in a car accident outside of Waterford lakes. It took 6 hours for…read morepolice to arrive and we weren't allowed to move our vehicles until they finished their report so I wasn't able to call AAA till very late. The lady on the phone was super kind and sympathetic. Our tow truck driver, Fabian, was absolutely amazing. It was 3 am and he was so kind and upbeat. He definitely lifted the mood and was super helpful. My dog was with us and he was super sweet towards her and allowed her to drive back with us. He even waited outside the apartment to make sure we all made it back inside safely. Best customer service.

I've been working with Mayers Ins. Group, by way of Jae Johnson and Alex Mayer, for the last 3…read moreyears and it has been a great experience. Alex has always been very responsive, intentional and informative. Most recently, I made a purchase of a new vehicle. Going to the weekend I let him know and he and his team set me up with a quote, based on my possible options of vehicles that I was considering. He then went a step further and gave me his personal number in the event I decided to make a decision during non business hours. Sure enough, I made a 3.5hour drive to look at a potential vehicle, that was not what I originally told him, on a Sunday. Once I settled on which car I wanted the process started moving quickly. I called Alex and he stepped away from his personal time and helped me with navigating through Progressive's App to show proof of insurance. Then gave me honest advice, even though I might not wanted to hear it, in regards to the purchase of GAP insurance. Very very very helpful and blessed to have him and the team helping me do what's best for me and my family. Made my life easier... :)

These guys were life savers. I had difficult time looking for home insurance based on my prosperity…read moretype in Florida and Drew stepped right in to help immediately. Communication was consistent and gave me all options between cheap and premium. If it wasn't for him I would be paying a lot more for insurance. I would highly recommend.

I've had a very disappointing experience with this State Farm office. They are extremely…read moreunresponsive unless they need something related to my money. When I actually need help or support, messages go unanswered. Back in October, Carmen promised to credit my account but failed to do so. I waited for months and received no meaningful support or follow-up despite reaching out multiple times. More recently, I've been trying to contact them to cancel one of my policies, and once again, they will not respond at all. This is especially frustrating because texting is offered as a communication option, yet messages are ignored when it's inconvenient for them. This lack of responsiveness is unfair and unprofessional. I do not recommend Carmen or this office.

Thank you to Jasline, and the entire Susan Collins branch. Jasline was able to assist me back on…read more2/25/26, and then went above and beyond by calling me yesterday, 3/5/26, to follow up. I truly appreciate her assistance and the follow up call as it had slipped my mind. She is very professional, polite, and helpful.

Amy Rossi is a person that take the time to you know you and offer you all services that would…read morebenefit you and your family. She makes sure that you understand the services and never leave you wondering about services that Allstate Insurance offers. Let Amy be on your team. I know i have for many years now.

I contacted Amy Rossi's office and received excellent service. I'm a current Allstate customer who…read moreis relocating from Oregon to Orlando. A quick search of the internet lead me to Amy Rossi's office. Charlee was fantastic to work with regarding automobile and renters insurance. Thank you for providing me with quick, efficient service. I received a competitive rate for my insurance policies. Thank you Charlee for your awesome assistance today!

Yolanda Ramos is the best! Don't ever let her go! Always…read morehelpful, pleasant and quick to fix everything!

Was with State Farm for 20 years and then they threatened to leave Florida after the hurricanes. I…read morehad to go with other insurers but came back to Rocco's SF local Orlando business in 2022 (because I live in a townhome and they still cover those of a certain age). Excellent customer service and since bundling auto and home I saved a lot of money over previous companies.