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    Synergy Mortgage Powered By The Mortgage Firm - Vicki Moletteire Clarissa Pride

    Synergy Mortgage Powered By The Mortgage Firm

    (3 reviews)

    East Orlando

    5 Stars for a personalized, super responsive experience that made the homebuying process so much…read moreeasier. Huge shout-out right away to Vicki Molettiere. She was my mortgage loan originator and branch manager at Synergy Mortgage. From the pre-qualifying step all the way until closing, Vicki held our hands through it all. I'd bought a house in the past and gone through a cheap online mortgage lender. I figured that the rates were unbeatable and I was willing to sacrifice some of the service for those rates. Now, having worked with Vicki this go-around I see what a difference this made to the experience. Where the other lender last time was incredibly hard to get on the phone or reach when I had important questions, Vicki and her team (shout-out Erinn) were available and would respond within hours (if not minutes!). My previous experience with the online lender left me on the day of closing missing documents and struggling to get things sorted before closing. It made an already-stressful situation even worse. The contrast with Vicki was night and day. I can't speak highly enough about her and the level of personalized service you receive. It's vital, as you're signing so many documents and providing so much personal information, that you understand the process and trust the lender. I so appreciated working with Vicki that I recommended her to my friend who wanted to refinance his mortgage and he couldn't be happier. HIGHLY recommend.

    I had a really great experience with the Synergy Mortgage group, who was recommended to me by my…read morerealtor (Cindy Morgan, also awesome.) I had a tight timeline since the seller wanted to close quickly, and the Synergy team moved so fast. Albeit, I was able to provide them everything they needed and any subsequent documentation requested immediately, but I feel like they still got everything done SO quickly. I was clear to close in two weeks and then we just had to wait on the title company and closing day at that point. I would definitely recommend them to anyone looking to buy a home.

    1st Residential Funding

    1st Residential Funding

    (1 review)

    East Orlando

    In April 2015, we received the call that no renters want to get...the owners wanted to sell our…read morehouse and we had 60 days to move out. However, we made some inquiries and confirmed the owners would be willing to sell the house to us! The first thing we did was call our realtor friend for a recommendation on a mortgage broker. He immediately responded that we needed to call Lynda Danna at 1st Residential Funding. He advised everyone who went through her had great things to say. This was our first time buying a house and we had no idea what we were doing. Vance and Lynda walked us through all the steps, answered our questions, and reassured us that we WERE going to get our house. They were available at almost any time, day or night. I received supportive emails, calls to update me on the process, and words of encouragement. When friends and family asked how the home-buying process was going, I would respond, "fine, it's been so easy"...and then they would remind me that buying a house is not an easy process, so I must certainly be doing something wrong. Well, I wasn't. I closed on my house in less than 30 days after signing the contract. Vance actually moved up the closing date two days EARLIER! It was truly the easiest process and I was amazed it all came together so nicely. Vance and Lynda were so accurate with their calculations that I only had to bring $44 to closing, and the loan they found for me ended up being less than what we were paying each month in rent. There were no surprises at closing, it was a simple signing of papers and I was on my way. I can't thank Vance and Lynda enough for making what could have been a very stressful time in our lives such an easy process. If you are looking for a mortgage broker who is on your side and makes buying a home simple, then 1st Residential is the way to go! -B. O'Brien, 1st time Homeowner

    FBC Mortgage

    FBC Mortgage

    (36 reviews)

    Downtown / Central Business District / CBD

    Terrible experience. the only reason i gave them 1 star is because I had to - to move on to the…read morenext step. I would give negative stars if i could. I've bought home before so I know how it goes. FBC is the all time worst mortgage company I've ever seen. Rude, irresponsible, unaccountable. They made the buying experience way more stressful and difficult. Rude, stupid & unaccountable is how I'd describe them. They really made us upset when they should be trying to make the home buying experience much more enjoyable and educational. I would definitely spend more money than deal with these clowns again. Do yourself a favor and use a Company that understand the mortgage business and people better

    I wish I could rate them less than 0. I did not opt to do…read morebusiness with this company or its sister/partner company CENLAR. But still they bought my loan from JET HOME LOANS that I was lured into by Dream Finders Homes with 10K closing costs assistance. Little did I know at that time, that I will be doing with such horrible companies like CENLAR and FBC. As for my story, where do I begin? With the first mortgage statement for twice the amount (Principal + 2X Interest) with a wrong due date, or right now where they are refusing to apply my payments to my loan balance? Their only excuse for all these blunders is that they are still in the acquisitions phase for (is it 60 days or 90 days, depends on who you talk to at CENLAR and/or FBC) and that we have to be patient. But they are not patient with their bouncers and legally required notices. They don't apply my timely payments, but they have the audacity to have their bouncers call me threatening me with foreclosures and keep sending letters threatening me with foreclosures because I am delinquent on my payments. I clearly told them that they are behind everything, and they are the ones delinquent in ethics, morals and integrity. It is not until I complained on CFPB that they finally orally confirmed that I paid my monthly amounts and promised that they will apply my payments to my loan by Mar 9th. Apparently, they apply payments manually but send out bouncers and letters using an automated system. Wow! What a choice of processes to automate. No sane company would ever automate bouncer calls and threatening letters without automating payments application first. They delay applying payments and then mark my account as delinquent. Who runs a company like this? I am thinking of refinancing even if it is a little more expensive.

    Trustco Bank - banks - Updated May 2026

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