1. Trustco Bank

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Oviedo, FL

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5 months ago

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5 months ago

bad experience visiting this branch in Thuresday 6/4 and hard dealing with the employees

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Synergy Mortgage Powered By The Mortgage Firm - Vicki Moletteire Clarissa Pride

Synergy Mortgage Powered By The Mortgage Firm

(3 reviews)

East Orlando

5 Stars for a personalized, super responsive experience that made the homebuying process so much…read moreeasier. Huge shout-out right away to Vicki Molettiere. She was my mortgage loan originator and branch manager at Synergy Mortgage. From the pre-qualifying step all the way until closing, Vicki held our hands through it all. I'd bought a house in the past and gone through a cheap online mortgage lender. I figured that the rates were unbeatable and I was willing to sacrifice some of the service for those rates. Now, having worked with Vicki this go-around I see what a difference this made to the experience. Where the other lender last time was incredibly hard to get on the phone or reach when I had important questions, Vicki and her team (shout-out Erinn) were available and would respond within hours (if not minutes!). My previous experience with the online lender left me on the day of closing missing documents and struggling to get things sorted before closing. It made an already-stressful situation even worse. The contrast with Vicki was night and day. I can't speak highly enough about her and the level of personalized service you receive. It's vital, as you're signing so many documents and providing so much personal information, that you understand the process and trust the lender. I so appreciated working with Vicki that I recommended her to my friend who wanted to refinance his mortgage and he couldn't be happier. HIGHLY recommend.

Synergy Mortgage Services is outstanding. The set the bar to a whole new level of customer…read moreservice. They did my the mortgage for my near recent home purchase and then 7 months later handled my refi. I can't express my gratitude enough for the wonderful staff they have and personalized attention that they gave me throughout the process. Use them. Call them and ask for Clarissa Pride.

1st Residential Funding

1st Residential Funding

(1 review)

East Orlando

In April 2015, we received the call that no renters want to get...the owners wanted to sell our…read morehouse and we had 60 days to move out. However, we made some inquiries and confirmed the owners would be willing to sell the house to us! The first thing we did was call our realtor friend for a recommendation on a mortgage broker. He immediately responded that we needed to call Lynda Danna at 1st Residential Funding. He advised everyone who went through her had great things to say. This was our first time buying a house and we had no idea what we were doing. Vance and Lynda walked us through all the steps, answered our questions, and reassured us that we WERE going to get our house. They were available at almost any time, day or night. I received supportive emails, calls to update me on the process, and words of encouragement. When friends and family asked how the home-buying process was going, I would respond, "fine, it's been so easy"...and then they would remind me that buying a house is not an easy process, so I must certainly be doing something wrong. Well, I wasn't. I closed on my house in less than 30 days after signing the contract. Vance actually moved up the closing date two days EARLIER! It was truly the easiest process and I was amazed it all came together so nicely. Vance and Lynda were so accurate with their calculations that I only had to bring $44 to closing, and the loan they found for me ended up being less than what we were paying each month in rent. There were no surprises at closing, it was a simple signing of papers and I was on my way. I can't thank Vance and Lynda enough for making what could have been a very stressful time in our lives such an easy process. If you are looking for a mortgage broker who is on your side and makes buying a home simple, then 1st Residential is the way to go! -B. O'Brien, 1st time Homeowner

Trustco Bank - banks - Updated October 2026

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